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IT Help Desk Technician
Job Description
Working Title | IT Help Desk Technician |
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Role Title | Info Technology Specialist I |
Role Code | 39111-SW |
FLSA | Non-Exempt |
Pay Band | 04 |
Position Number | 29600076 |
Agency | Virginia Highlands Community College |
Division | Virginia Highlands Community College (Div) |
Work Location | Washington - 191 |
Hiring Range | Salary commensurate with education and experience. |
Emergency/Essential Personnel | No |
EEO Category | C-Technicians |
Full Time or Part Time | Full Time |
Does this position have telework options? -Telework options are subject to change based on business needs- | |
Does this position have a bilingual or multilingual skill requirement or preference? | |
Work Schedule |
As required by department.
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Sensitive Position | No |
Job Description |
Virginia Highlands Community College serves our community by providing quality and affordable education, training, and cultural activities through an array of flexible, diverse programs that enable community members to succeed today and in the future. The faculty, staff, and stakeholders of Virginia Highlands Community College (VHCC) enjoy the privilege of serving the citizens of the commonwealth who reside in Washington County, western Smyth County, and the city of Bristol, VA. One of 23 institutions in the Virginia Community College System (VCCS), VHCC is a beacon for educational opportunities, in view of Mt. Rogers and Whitetop Mountain at Exit 14 on Interstate 81 in Abingdon, VA. With a robust 54-year heritage, VHCC serves students in the service region through a Workforce Development Division, a Professional and Technical Studies Division, an Arts and Sciences Division, and a Nursing Division. VHCC awards credentials and continuing education courses as well as Associate of Applied Science degrees, Associate of Arts and Sciences degrees, certificates, and career studies certificates. The successful candidate will be part of a team of IT professionals responsible for providing IT support services to students, faculty, and staff. This candidates primary responsibility will be the day-to-day operations of the colleges public-facing IT Helpdesk. Position Responsibilities Include:
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Special Assignments |
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. |
KSA's/Required Qualifications |
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Preferred Qualifications |
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Operation of a State Vehicle | Yes |
Supervises Employees | Yes |
Required Travel |
As required.
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Posting Number | CLS_1752P |
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Recruitment Type | General Public - G |
Number of Vacancies | 1 |
Position End Date (if temporary) | |
Job Open Date | 10/28/2022 |
Job Close Date | 11/18/2022 |
Open Until Filled | |
Agency Website | www.vhcc.edu |
Contact Name | |
Phone Number | |
Special Instructions to Applicants |
In support of the Commonwealths commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx , or call DARS at 800- 552-5019.
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Additional Information |
Submit completed Virginia state application online through the VCCS Career Portal athttps://jobs.vccs.edu/postings/53830. Applications will only be accepted online. Submit all attachments with online application. To be considered in the initial screening, completed applications must be received by 11:59 pm EST on November 11, 2022; position will remain open until filled. Persons with disabilities requiring assistance should contact 276-739-2425. It is the applicants sole responsibility to ensure that all required documentation is received. Incomplete on-line applications or other materials submitted via e-mail, postal mail, fax or in-person will not be considered. The job announcement may be accessed at www.vhcc.edu (click on “About the College” and “Employment Opportunities”). For questions about the on-line application process please call (276) 739-2425.
Virginia Highlands Community College does not discriminate on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, political affiliation, genetics, veteran status, or disability in its employment opportunities, programs, services, and activities.
We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. Documents verifying identity and eligibility to work in the United States must be presented upon hire.
VHCC participates in E-Verify.
Selected applicant will be subject to a background check.
An Equal Employment Opportunity/Affirmative Action Employer
Please see Special Instructions for more details. |
Background Check Statement Disclaimer |
The selected candidates offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealths Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/ |
EEO Statement |
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors. |
ADA Statement |
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes. |
E-Verify Statement |
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes. |
Quicklink for Posting | https://jobs.vccs.edu/postings/53830 |
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