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Outreach Specialist

Job Description

Job Title

Outreach Specialist

Position Type

Classified

Position Code

2CEX30

FTE

1.0

Pay Rate (or Annual Salary)

$4,764.92/month

Job Location

Chabot College, 25555 Hesperian Blvd., Hayward, CA 94545

Department

Student Services

Job Summary

The Chabot College Community
Chabot College is committed to educational equity in its academic programs and college services so that students may achieve their personal, educational, and career goals. Our equity work today builds upon a strong history: the Puente and Umoja (formerly Daraja) learning communities, now models which have been replicated across the state, were created at Chabot College. These programs have paved the way for a series of additional educational and student support programs intentionally focused on equity that thrive at Chabot College today. Chabot College is located in Hayward, California, the third most diverse city in the United States. We serve a highly diverse student population and are proud to be designated as a Hispanic Serving Institution. Information about the demographics of our campus community can be found here (http://www.chabotcollege.edu/ir/).

Serving our diverse community requires a culturally-responsive approach that recognizes the myriad strengths and assets that our students bring to the campus community. We do so by promoting a classroom and co-curricular learning environment that is inclusive, collaborative, engaging, and challenging, and where respect, dignity, and integrity are core values. We see students as producers of knowledge, not just consumers of knowledge. We work to reframe inequities as a problem of practice, and view the elimination of inequities as an individual and institutional responsibility.

Joining Our College Community
We seek equity-minded applicants who demonstrate they understand the benefits diversity brings to an educational community. We look for applicants who:

1. Accept their shared role and responsibility in addressing opportunity and achievement gaps experienced by students
2. Value and intentionally promote diversity and consciousness of difference
3. Empower the underrepresented and underserved
4. Demonstrate cultural competence and cultural humility
5. Have experience and success in closing student equity gaps and engaging in equitable practices, or are knowledgeable and enthusiastic about implementing practices that achieve these goals
6. Believe that all people have the right to an education and work environment free from fear, harassment, or discrimination
7. Are dedicated to addressing issues of social justice
8. Actively seek to disrupt institutional and/or systemic barriers that adversely impact historically marginalized communities
9. Foster students’ potential to become global citizens and socially responsible leaders

The Chabot-Las Positas Community College District is seeking an Outreach Specialist for El Centro at Chabot College in Hayward, California.

Under general supervision, provide assistance in the coordination of student outreach activities to high schools, businesses, and local communities; deliver oral presentations to community and high school groups; and provide individual assistance for recruitment purposes.

This is a grant/categorically funded position. Continuation of this position is contingent upon available funding on a year to year basis.

Representative Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

1. Assist with college outreach activities; coordinate outreach efforts with relevant committees, departments, divisions, and other campus programs.

2. Plan and coordinate college nights, informational meetings, orientations, tours, and other events targeted to junior high, high school and college students and their parents.

3. Conduct surveys of junior high, high school, and college/university counselors and administrators to determine specific school interests/needs related to student information and services; create instruments to collect information and feedback to improve communication, dissemination of information, and service to schools and students.

4. Deliver outreach presentations to elementary schools, various community agencies and, organizations and/or private businesses.

5. Assist with the development of presentation packages; proofread and edit correspondence, marketing/advertising and other related materials; write and/or collaborate on articles, letters, and other outreach-related correspondence and promotional materials for feeder school publications.

6. Develop partnerships and schedule routine visits to area junior high, high school, school districts, colleges, universities, and community based organizations, as appropriate; publicize and promote College programs and services in an effort to increase enrollment.

7. Assist with the training and organization of assignments of the student outreach team assigned to the program.

8. Assist with special program outreach efforts such as Puente, Umoja, DSPS, EOPS, VATEA and CalWORKs to increase the numbers of underrepresented students attending the college.

9. Assist with the development of college information for faculty and staff related to comprehensive presentation packages and outreach activities.

10. Respond to inquiries related to outreach and recruitment in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.

11. Perform related duties as required.

Minimum Education and Experience

Any combination of the following would provide a typical way to obtain the required knowledge and abilities.

Education/Training:
Equivalent to the completion of the twelfth grade supplemented by college level course work in business administration, public administration, or a related field.

Experience:
One year of responsible outreach or community relations experience.

Minimum Qualifications

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:
1. Principles and procedures used in community college outreach programs and services.

2. Student recruitment and retention strategies and techniques.

3. Basic public information, public speaking, community relations, and marketing principles and practices.

4. Pertinent federal, state, and local laws, codes, and regulations including Title 5 matriculation/Student Success and Support Program requirements.

5. Principles, practices, and procedures of business letter writing and report preparation.

6. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

7. English usage, grammar, spelling, punctuation, and vocabulary.

8. Previous experience, understanding, and sensitivity to the diverse academic socio-economic cultural and ethnic background comprising the local community.

Ability to:

1. Understand the organization and operation of the assigned program area as necessary to assume assigned responsibilities.

2. Participate in planning, developing, organizing and coordinating comprehensive outreach programs to attract, enroll, and retain community college students.

3. Assist in developing, implementing, and evaluating public relations and marketing goals, objectives, policies, and procedures related to outreach.

4. Maintain current knowledge of student outreach, enrollment and retention programs for a community college.

5. Effectively work with faculty, staff, the general public, and the community to assess and respond to their needs.

6. Prepare oral and written reports and recommendations.

7. Respond to requests and inquiries from students, staff, and the public.

8. Plan and organize work to meet schedules and changing deadlines.

9. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

10. Use correct English usage, grammar, spelling, punctuation, and vocabulary.

11. Communicate clearly and concisely, both orally and in writing.

12. Establish and maintain effective working relationships with those contacted in the course of work.

13. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students.

Desirable Qualifications

1. Bilingual/Spanish speaking preferred
2. Experience working with a diverse population

Job Work Schedule

40 hours/week, Monday – Friday 8:00 a.m. – 5:00 p.m., hours may vary depending on department needs, occasional evening and weekends required as needed, 12 months/year.

Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment:
Work is performed primarily in a standard office setting and at various locations that requires travel from site to site.

Physical:
Primary functions require sufficient physical ability and mobility to work in an office setting and outside environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

EEO Statement

It is the policy of this District to provide equal opportunity in all areas of
employment practices and to assure that there shall be no discrimination against
any person on the basis of sex, ancestry, age, marital status, race, religious
creed, mental disability, medical condition (including HIV and AIDS), color,
national origin, physical disability, family or sexual preference status and other
similar factors in compliance with Title IX, Sections 503 and 504 of the
Rehabilitation Act, other federal and state non-discrimination regulations, and its
own statements of philosophy of objectives. The District encourages the filing of
applications by both sexes, ethnic minorities, and the disabled.

Posting Number

AS579P

Open Date

11/01/2022

Close Date

12/06/2022

Open Until Filled

No

Special Instructions to Applicants

The Board of Trustees has implemented a vaccine mandate for all employees. Accordingly, finalist(s) must comply with the vaccine mandate prior to being forwarded to the Board of Trustees for approval. See vaccine mandate information at http://districtazure.clpccd.org/policies/files/docs/BP7330.pdf.

Notification to Applicants

The Chabot-Las Positas Community College District reserves the right to close or not fill any advertised position

Instructions for Personal Qualifications Statement

The purpose of the personal qualifications statement is for you to provide information on how your education and experience relate to the requirements and duties of the position. There is no form to complete. Applicants are requested to provide their personal qualifications statement by uploading a document, the same way as you do for your cover letter.

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