Program Assistant – Student Development

Priority consideration date: September 26, 2022

The Position

Under general supervision, this position performs a wide variety of tasks in support of Student Development. This includes: Advising; Services for Students with Disabilities; Running Start, Veterans Center. This position is part of Student Development and housed in the Student Services Division.

The College

Located in the northwest corner of the United States, Peninsula College is nestled in the foothills of the Olympic Mountains. The main campus in Port Angeles, Washington, overlooks the Strait of Juan de Fuca and the nearby city of Victoria, British Columbia, and has easy access to the Pacific Ocean, Olympic National Park, and Seattle. The College is honored to serve six sovereign American Indian nations in the region: Jamestown SKlallam, Lower Elwha Klallam, Quileute, Makah, Hoh, and Port Gamble SKlallam.

As a public comprehensive community college with baccalaureate-granting authority, Peninsula College is highly regarded by businesses, schools, and community partners for its culture of innovation, high academic standards, and strategic vision. The College is part of the 34-college Washington State Community and Technical College System and is accredited by the Northwest Commission on Colleges and Universities.

The College serves more than 3,362 students (1238 FTE) through its main campus and Port Townsend and Forks campuses, its correctional facilities, community education, and its online course offerings. The College community is vibrant, engaged, and known for its commitment to serving the diverse needs of the local communities across its 3,600 square mile service district.

The College culture is defined by its Guiding Principles and its shared governance model, which values respect, open and honest communication, integrity and collaboration. The College is a leader in the Guided Pathways work in Washington State, and is deeply engaged in creating institutional change to support this vision. The College is highly regarded as a warm and welcoming place. Click here for a video about Peninsula College.

Essential Functions

Services for Students with Disabilities (SSD):

• Utilize resources to answer general questions and direct students or faculty to appropriate information on the web or to the correct staff person.
• Provide students and faculty with general information about how to complete SSD accommodation requests.
• Assist with tracking accommodation requests and create a file when request is complete.
• Maintain SSD filing system and update files as needed.

Essential Functions Continued

Will assist SSD with:

• Data entry and student information system coding.
• Proctoring and schedule student exams.
• Reading and/or scribing student exams.
• Scheduling staff to proctor, read, or scribe exams.
• Reserving testing space.
• Receiving testing documents from instructors.
• Tracking supplies and assistive technology inventory.
• Training students on assistive technology.
• Finding and training student note takers.
• Revising documents and web pages.
• Tracking budget expenses.

Student Development, general:

• General office management (i.e. arranging for office supplies and providing general support to the rest of the staff).
• Assist Director of Student Advising and Success Services with scheduling, work orders, tracking budget expenses, and other duties.

Advising:

• Assist with coding of advisors, student groups/categories, milestones/areas of study.
• Assist with scheduling needs, Navigate tool, and other duties.

Running Start:

• Assist with Running Start coding, book program, scheduling, events, and other duties.

Veteran Center:

• Assist with communication, scheduling, events, and other duties.

Assist Student Development with:

• Communication with students (email, call, text), tracking outcomes, tracking communication, logistics of events and meetings, maintaining files/spreadsheets, maintaining stock of pamphlets, packets, etc.
• Retention Campaigns.
• Attend staff meetings.
• Participate in training and professional development.
• Other duties as assigned.

Other Work Activities

• Communicate clearly and professionally at all times.
• Maintaining organized files and databases.
• Managing multiple calendars at once.
• Proctoring accommodated exams.
• Use a variety of computer systems and application programs such as Microsoft Word, Excel, and Teams.
• Follow general office procedures and use office equipment.
• Demonstrate excellent customer service.
• Work positively and effectively with a diverse population and to communicate clearly with native and non-native English speakers.

Other Work Activities Continued

• Work independently and in teams while maintaining professionalism and modeling the colleges Guiding Principles.
• Maintain professionalism and effectiveness in stressful situations.
• Provide clear explanations of complex and technical information orally and in writing.
• Work in a fast-paced office environment with many interruptions.
• Perform duties with accuracy and speed.
• Maintain confidentiality of student materials and student information.
• Learn new adaptive technologies quickly and be able to show others to use them.

Duties of the position require knowledge, skills and abilities

• Work independently and in teams while maintaining professionalism and modeling the colleges Guiding Principles.
• Organize and prioritize work
• Monitor student progress
• Refer students to appropriate information and resources
• Effectively use student databases and other computer programs.
• Work with students in person and virtually
• Appropriately work with students from multiple cultures

Required physical abilities, work schedule, and work environment

• Requires sitting, keyboarding, or standing for extended periods of time.
• Read aloud.
• Scribe for students.
• Visually monitor students taking exams.

Required education or certificates

• Associate Degree in office management or related field OR high school diploma and equivalent experience.

Employment Terms

• Starting monthly salary: $2,890 - $3,096.
• This position is temporary which may last up to 18 months.
• This position belongs to a unit that has negotiated a collective bargaining agreement.
• Excellent benefits package including medical, dental, life, and long-term disability insurance; paid vacation and sick leave; retirement plan options; optional credit union and tax deferred annuity programs. Peninsula College contributes $1,130.00 per month towards the cost of the Washington State employee insurance programs. The college also supports professional development.
• Peninsula College is a qualified employer for the Public Service Loan Forgiveness program. If you work for the College full time, have had Direct Loans and are on an eligible repayment plan, you are eligible to apply.
• Full-time employees are eligible to apply and participate in the Peninsula College Employee Tuition Program.
• In compliance with the Immigration and Naturalization Act, proof of authorization to work in the United States will be required at the time of hire.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.

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Application Procedure

A complete application file will include:

• a college employment application,
• a letter of application addressing specific qualifications of this position,
• a current resume and
• three current professional references qualified to assess your experience and ability to perform the duties specified. Please include references email addresses and telephone numbers.
• In the cover letter, provide a one to two sentence statement on how you may be able to contribute to a culture of equity at Peninsula College.

Application materials may be uploaded electronically, by mail, or email to:

Human Resources

Peninsula College

1502 E. Lauridsen Blvd.

Port Angeles, WA 98362

Phone: (360) 417-6298

Applications submitted electronically will be accepted without signatures.

Jeanne Clery Statement

Notice of Availability of Annual Security Report—Peninsula Colleges Annual Crime/Security Report is available here, containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related

information. To obtain a paper copy of the report, please call 360-417-6559.

Title IX Statement

Peninsula College is compliant with Title IX best practices. For more information visit, Anti-Harassment and Nondiscrimination | Title IX.

Peninsula College does not discriminate on the basis of race, creed, color, religion, national origin, families with children, sex, marital status, sexual orientation, including gender identity, age, honorably discharged veteran or military status, genetic information, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability in its programs and activities. Coordination of compliance is the responsibility of the Human Resources Officer, PC HR Office, (360) 417-6212

Peninsula College is an equal opportunity employer.

Job Types: Full-time, Temporary

Pay: $2,890.00 - $3,096.00 per month

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Port Angeles, WA 98362: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location