Job Description

Reporting to the Dean of Students, the Director of International Programs provides leadership and management for the efficient, effective, equitable, and ethical functioning of the Office of International Programs. The director is responsible for the overall leadership and strategic planning of the colleges international programs and services. This includes the promotion of intercultural exchange and
education and the provision of international student services.

• Recruits, hires, leads, manages, and supervises employees and evaluates their performance of their assigned duties and responsibilities.
• Represents the department to all internal stakeholders including through service on college committees, task forces, boards, and commissions.
• May, with proper appointment, represent the Division of Student Services or NorthWest Arkansas Community College to external stakeholders including through service on relevant local, state, national, and global committees, task forces, boards, and commissions.
• Prepares reports on behalf of the department including reports required by federal and/or state law or external funding sources as a condition of funding. For some of these reports, the director may also be responsible for submitting them in a timely and proper manner.
• Cultivates and nurtures relationships with sponsors, partners, and stakeholders in the college and the community to ensure equity, inclusion, and collaboration in the design, delivery, and evaluation of programs and services.
• Develops equitable, inclusive, and effective procedures and processes to fulfill the operations of the department.
• Maintains compliance with applicable federal and state mandates.
• Develops departmental budget and manages department expenses and funding sources (including but not limited to state allocations, tuition and fees, auxiliary revenues, grants, and sponsorships) to ensure effective, efficient, and ethical fiscal operations.
• Applies for grant funding and/or sponsorship funding as appropriate to support the departments mission.
• Maintains professional competence relevant for and consistent with the demands of the programs and services provided by the department and with the needs of the students served.
• Facilitates continuous improvement efforts through assessment, evaluation, and program review aligned with the articulated priorities of the institution and the demonstrated needs of students.
• Provides for the college and community training and education related to the populations of students served.
• May supervise practicum students or interns from relevant academic programs at NWACC or other institutes, schools, colleges, or universities.
• Develops and implements essential systems and processes for managing international student recruitment, admissions, and support services.
• Responsible for immigration matters pertaining to international students on any visa.
• Serves as the Principal Designated School Official and Responsible Officer for SEVIS and ensures that designated school officials and alternative responsible officers have received required training.
• Collaborates with college leadership and global studies coordinator to develop and implement essential systems and processes for study abroad programming.
• Works with the Office of Risk Management to establish and implement college policies that will minimize risk and liabilities associated with international and study abroad student programing.
• Serves as the primary point of contact and lead advisor in resolving crises and emergencies for incoming international students and study abroad students. Engages in continual international education professional development activities.
• Serves on the Global and International Steering Committee and participates in the strategic planning process to provide for further development of international education.
• Performs other relevant duties or responsibilities as required or assigned.

• Knowledge of the principles and practices of mathematics and statistics.
• Knowledge of research and analysis techniques and methods.
• Knowledge of work-related subject area.
• Knowledge of computers and software applications.
• Ability to prepare, present, and review oral and written information and reports.
• Ability to research and analyze related work program information.
• Ability to develop, recommend, interpret, and apply policies and procedures.
• Ability to analyze financial records and prepare reports.
• Ability to plan, organize, and direct the work of others.

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