This job has Expired
Assistant Manager, Auxiliary Services
Job Description
Position Title
Assistant Manager, Auxiliary ServicesOpen Internally or Externally
ExternalReports to (title)
Manager 2, AuxiliaryDepartment
Retail Services & Operations (bookstore)-3N2Requisition Number
23160Position Type
New positionJob Category
StaffFT/PT
Full-timeStarting Salary
$41,655.00 - $46,862.00Job Open Date
01/09/2023Open Until Filled
YesPriority Review Date
01/23/2023Job Summary
Under the direction of the Auxiliary Services Manager (ASM), this position assists the ASM in managing the day-to day operations of the auxiliary services division. This includes daily operations of What’s Bruin coffee shop, Salt Lake Community College (SLCC)’s Pepsi store, managing relationships with College departments and vendors that provide auxiliary services to the College, including contracted food service providers and the contracted bookstore provider. Manage and serve as a back up to direct reports. This position will be responsible for covering all Auxiliary Services duties when the ASM is out of the office. Work closely with Student Services and other College departments to ensure efficient auxiliary service operations. Actively work to promote auxiliary services to the campus community and to improve the student’s experience and satisfaction.
Essential Responsibilities and Duties
- Manages the daily operations of the “What’s Bruin” coffee shop.
- Assists the ASM with the daily operation and contract management of the bookstores and food services at multiple campuses, this includes food courts, cafeterias, catering, concessions, food trucks, micro markets, vending and the SLCC Pepsi store.
- Follows and ensures team members are adhering to all State and local health, safety, and sanitation guidelines.
- Completes regular food safety, cleanliness, and facilities safety inspections.
- Models and acts in accordance with SLCC’s policies and procedures.
- Acts with integrity, honesty and knowledge that promote the mission, vision, and values of SLCC.
- Responsible for keeping expenditures within budget.
- Supervises, trains, and motivates employees by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Hires, evaluates, and disciplines staff as necessary.
- Delivers Pepsi store orders to multiple campuses.
- Places and receives supplies orders.
- Purchases supplies from local stores as needed.
- Assists the ASM with managing equipment and facilities repairs, maintenance, and pest control across multiple campuses.
- Works to promote food services and find creative ways to increase sales.
- Forms authentic relationships with customers.
- Takes customer orders and inputs into POS register.
- Manages orders received on mobile ordering app.
- Delivers excellent customer service to all customers by acting with a customer comes first attitude. Discovers and responds to customer needs.
- Anticipates customer and shop needs by constantly evaluating environment and customers for cues.
- Prepares and coaches the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
- Provides quality food and beverage products consistently for all our customers by adhering to all recipe and presentation standards.
- Maintains clean, sanitized, and organized food service areas.
- Stocks supplies daily. Maintains inventory levels according to daily business and storage availability.
- Cleans all food service areas, coffee shop, equipment, and storage areas daily.
- Completes weekly inventory.
- Codes and submits invoices for payment.
- Prepares financial reports for What’s Bruin and other food service operations.
- Creates and maintains work schedule for food service team.
- Approves payroll time entry for direct reports.
- Makes administrative updates in the mobile ordering app as needed.
- Provides administrative support to the ASM.
- Participates in and on a variety of meetings, committees, and/or other related groups to communicate information regarding programs, information, resources, services and/or other pertinent information as appropriate.
- Other duties as assigned.
Minimum Qualifications
Must have one of the following combinations of education and experience:
- High School Diploma (or equivalent) plus eight (8) years experience with three (3) of those in food service management.
OR
- Associate Degree (60 completed credit hours) plus four (4) years of experience with three (3) of those in food service management.
OR
- Bachelor Degree with two (2) years of experience in food service management.
Note:
- Trade-offs for education and experience are considered at a two (2) to one (1) ratio.
- Part-time experience may be prorated.
Must also have:
- Food Safety Management Certification- must have or able to obtain within 30 days of hire date.
- Valid Utah driver’s license. Good driving record.
Preferred Qualifications
- Five years food service management experience.
- Barista experience.
- Strong attention to detail and work ethic. Excellent interpersonal and communication skills.
- Outgoing personality, positive, friendly and enjoy interacting with people.
Knowledge, Skills & Abilities
Knowledge of:
- Supervisory principles.
- Budgeting, financial and business management principles, and practices.
- Best practices for controlling food and labor costs.
- Ordering, receiving and inventory management.
- Applicable Federal, State, and local food handling and preparation laws, rules, and regulations.
- Working knowledge of Excel, Word, Outlook, and Adobe.
- General clerical skills, including typing, copying, filing, emailing, faxing, and scanning.
Ability to:
- Lift 30 lbs. repetitively, walk and stand for extended periods of time, push a cart, pull, lift, grab, reach, kneel, squat, bend, stoop, climb, and twist.
- Lead, train, and manage department personnel and make appropriate decisions.
- Evaluate performance of others in an equitable manner.
- Learn quickly and work well under pressure.
- Ability to meet deadlines for reports and projects.
- Provide excellent customer service.
- Operate a POS, computer, tablet, and general office equipment.
- Work both independently and with a team.
- Cultivate a culture of positivity and gratitude within the team.
- Coordinate the team to run happy and well-organized shifts.
- Work collaboratively with others in the Auxiliaries team, members of the college community, and our campus vendors.
- Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.
- Ability to with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.
Special Instructions
- Full consideration will be given to applicants who apply on or before the priority review date indicated above.
- More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx
SLCC Highlights
Salt Lake Community College is Utah’s largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging HSI, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.
Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging HSI, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.
FLSA
Non-ExemptSLCC Information
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.
*Please mention you saw this ad on CommunityCollegeJobs.*