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Specialist II, Campus & Site Support (Part Time)
Job Description
Position Title
Specialist II, Campus & Site Support (Part Time)Open Internally or Externally
ExternalIf faculty, tenure track status
Not ApplicableReports to (title)
Campus & Site Services Manager LSCDepartment
Student Services North RegionRequisition Number
P23150Position Type
ReplacementJob Category
Part-Time Staff - VariableFT/PT
Part-timeInitial Work Location
Library Square CenterStarting Salary
$15.00Job Open Date
01/10/2023Open Until Filled
YesJob Summary
Support Faculty/Staff/Students at Library Square Center and other Salt Lake Community College locations as needed. Participate in the daily operation of the center. Provide accurate and consistent information. Assist faculty with classroom technology, supplies, and other services. Assist students and prospective students with admissions, registration, records, and college program questions. Connect faculty and students with additional resources, as needed. Lock up building at closing. Respond courteously and promptly to in-person and telephone inquiries, serving diverse populations in a warm inclusive manner. Provide accurate, consistent information.
Essential Responsibilities and Duties
- Serve as front-line contact and create a welcoming environment for students, staff, faculty, and community members.
- Participate in the daily operation Student Services desk.
- Respond courteously and promptly to in-person and telephone inquiries, serving diverse populations in a warm inclusive manner.
- Provide accurate, consistent information.
- Open and close building and classrooms. Report building/safety issues. Setup conference room.
- Use college software (Banner, MySLCC, and SLCC website) to trouble-shoot issues with application and registration.
- Assist students with the admissions and application process.
- Assist faculty with classroom setup and entry, laptop checkout, supplies, electronic support, and technology. Checkout program-specific supplies.
- Perform functions related to the Information Desk, including knowledge about OneCard, Parking, and Cashiering Services.
- Participate in staff meetings, internal/local conferences, and training to stay current on college information.
- Support other entities within the department through cross-training and filling in as needed.
Minimum Qualifications
High School diploma or GED
One (1) year related work experience
Basic computer skills.
Additional education may be substituted for work experience on a 1:1 basis.
One (1) year related work experience
Basic computer skills.
Additional education may be substituted for work experience on a 1:1 basis.
Preferred Qualifications
Experience working in customer service
Experience working with diverse populations
Experience in higher education, either as a student or as an employee
Bilingual or Multilingual
Experience working with diverse populations
Experience in higher education, either as a student or as an employee
Bilingual or Multilingual
Knowledge, Skills & Abilities
- Excellent customer service skills, cultural competencies and sensibilities.
- Ability to work collaboratively with other office staff at a variety of campuses and departments
- Organizational and processing skills with a high level of accuracy
- Basic computer literacy, including word processing, data management, and internal navigation
- Knowledge of general office procedures and etiquette
- Ability to use basic office equipment and computer database systems and programs
- Ability to safeguard protected information
- Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College and community.
- Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.
Non-Essential Responsibilities and Duties
Evening shift until 10:00 p.m. Mon-Thu. and 4:30 on Fridays (Up to 125 hours per month)
Special Instructions
Evening shift 2:00p.m.-10:00 p.m. Mon-Thu. and some Fridays until 4:30p.m. (Up to 125 hours per month) . Based at Library Square Center, but position will move to the Wespointe Center Starting Summer semester 2023
Position will involve occasional travel to other Salt Lake Community College campuses.
This position will require the successful completion of a criminal background check
Please indicate on your resume if your work experience is full-time or part-time.
Position will involve occasional travel to other Salt Lake Community College campuses.
This position will require the successful completion of a criminal background check
Please indicate on your resume if your work experience is full-time or part-time.
SLCC Highlights
Salt Lake Community College is Utah’s largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging HSI, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.
Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging HSI, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.
FLSA
Non-ExemptSLCC Information
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.
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