Job Description

Join the PSC family and connect with accomplished and diverse colleagues who inspire and innovate students and transform lives and futures. Along with helping our students reach their goals, Pensacola State makes career fulfillment a reality.

Job Description:

The Support Operations Analyst is responsible for developing solutions to various time-sensitive, business-critical issues. The Support Operations Analyst will drive product improvement by working cross-functionally with College deployment and functional teams to quickly analyze data, diagnose errors, resolve issues, and correct data.  The position focuses on data validation and corrections to satisfy enterprise compliance.   Reports to the Coordinator, Human Capital Management and Finance Solutions.

MINIMUM QUALIFICATIONS: Graduation from an accredited institution with a bachelor’s degree. Experience using Microsoft Office software applications including, but not limited to, Word, Excel, Access, and Visio. Successful results of a criminal background check. 

PREFERRED QUALIFICATIONS:  Graduation from a regionally accredited institution with a bachelor’s degree in any quantitative discipline, computer science, or business systems. Two or more years of experience in the enterprise software industry, including but not limited to, Workday, PeopleSoft, SAP, SaaS, Oracle, NetSuite, Salesforce, Zuora, Infor, Banner, or Taleo. Experience in manipulating data, analyzing outcomes, and writing complex functions using Microsoft Excel. 

Under College policy, it is an employment eligibility requirement for an applicant to meet the requirements of § 435.04(2), Florida Statutes, related to background investigations.  Any person failing to meet the statute's requirements will be deemed not qualified to work in this position.  A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment.  Any person who fails to disclose any adverse information in the background investigation at the time of submitting the employment application will be disqualified.

SALARY RANGE:  $35,000.00 - $42,500.00 

SUPPLEMENTAL MATERIALS:  All supplemental materials must be submitted electronically via the Workday applicant portal.  For questions or assistance uploading the supplementary materials, contact HR Recruiting at HRrecruiting@pensacolastate.edu.

APPLICATION DEADLINE:  Open Until Filled – Review of applications will begin January 31, 2023. For the first review by the screening committee, the online application and supplemental materials must be received by January 30, 2023.

The benefits package provided by the College includes major medical insurance, life insurance and Florida retirement contributions. Other benefits offered include participation in the wellness program, tuition waivers, educational opportunities, and paid sick leave.

Supplemental life, dental, vision, and disability insurance are available at group rates. 

Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, gender/sex, age, religion, marital status, pregnancy, disability, sexual orientation, or genetic information in its educational programs, activities or employment. For inquiries regarding Title IX and the College’s nondiscrimination policies, contact the Executive Director of Institutional Equity and Student Conduct at (850) 484-1759, Pensacola State College, 1000 College Boulevard, Pensacola, Florida 32504.

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