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Bursar (INTERNAL ONLY) - Genesee Community College

Genesee Community College

Job Description

The Bursar will assist the Controller and the Vice President of Finance and Operations in the overall fiscal operations of the College with specific responsibility for accurate billing and effective collection of enrolled student account receivables. Management of appropriate departmental staff, as assigned. The Bursar will assure the integrity of financial data posted to student accounts.

SPECIFIC RESPONSIBILITIES

Ensure timely and accurate billing and effective collection of student accounts receivable, including routine maintenance of computer-based tuition and fee assessment, as well as:

  • Billing 3rd parties such as employers and high schools;
  • Maintaining exemptions within Banner to enable correct billing of ACE and Accelerated College students;
  • Placing and releasing grade, transcript and registration holds in accordance with College policy; and
  • Processing of tuition waivers for College and County employees and qualifying dependents;
  • Coordinate placement of bookstore, housing and other similar charges on the student's account.

Ensure compliance with the SUNY Tuition Refund policy and respond to tuition appeals.

Maintain calendar of student communications and important dates and deadlines as they relate to student accounts and verify accuracy of course registration tuition and fee refund dates within computer system.

Assist students and other College departments concerning billing or student account matters, especially when problems, issues, financial situations and/or inquiries exceed the authority of subordinates

Provide supervision for assigned staff members.

Plan for and recommend changes to policies and procedures and implement best practices to improve services to students and other College offices.

Facilitate positive customer relations through client-focused service delivery and effective problem solving.

Implement and maintain collection policies and procedures.

Provide necessary information to the Assistant Dean/Director of Financial Aid to enable timely return of Title IV financial aid funds in accordance with current regulations.

Act as liaison to external auditors to provide requested student account and tuition information.

Oversee computer-based and manual payment plans.

Responsible for administratively dropping students from classes for non-payment (purge).

Perform other duties as assigned.


Job Requirements:


QUALIFICATIONS

Education:

Master's Degree or Bachelor's Degree in accounting, business administration, higher education administration or related area required.

Experience:

Minimum of three years (or seven with a Bachelor's) years of experience in financial operations. Previous supervisory experience preferred. Higher education experience desired. Working knowledge of computer-based accounting systems required. Experience with Banner preferred.

Knowledge, Skills & Abilities:

Experience with federal, state and private financial aid programs and regulations. Demonstrated exceptional customer service skills. Demonstrated outstanding written/verbal communication skills, ability to effectively present information to individuals and groups, and excellent organizational skills. Highly proficient with Microsoft Excel and Word. Must be able to demonstrate a strong commitment to diversity. Is mindful of and develops accessibility solutions that can accommodate all individuals to use GCC facilities without barriers, both digitally and physically.


Additional Information:


SALARY AND CONDITIONS OF EMPLOYMENT

This is a twelve (12) month position with twenty (20) days vacation. The salary for this position is based upon training and prior experience.

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