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Technician 1 (Hourly)

Job Description

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
 
As a community college committed to our mission, we seek to recruit and retain a workforce that:

  • Reflects the diversity of our community

  • Values intellectual curiosity and innovative teaching

  • Is attracted by the college's mission to promote equitable access to educational opportunities

  • Cares about student success and collaborates on strategies to facilitate success for under-represented populations

  • Welcomes difference and models respectful interaction with others

  • Engages with the community both within and outside of ACC

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students' diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Technician 1 (Hourly)

Job Description Summary:

Employs and provides technical customer service and/or research to support unit processes and outcomes.

Job Description:

Description of Duties and Tasks
  • Identifies and reports technical problems which need to be addressed by improved policies or procedures.
  • Provides referral to supervisor when problems occur which are beyond the skills of the technician; and tracks the problem until it has been resolved.
  • Collects technical and administrative information and compiles data for reports.

Additional Job Specific Duties
  • None

Knowledge
  • Job related technical terminology.

Skills
  • Maintaining an established work schedule.
  • Effectively using interpersonal and communications skills.
  • Effectively using organizational and planning skills.
  • Maintaining confidentiality of work-related information and materials.
  • Establishing and maintaining effective working relationships.
  • Responding professionally, effectively, and efficiently to customer service requests.
  • Prioritizing multiple tasks, projects, and demands.

Technology Skills
  • Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience
  • One year related work experience.

Preferred Work Experience

  • None

Required Education
  • High school diploma or educational equivalent.

Preferred Education
  • None

Special Requirements
  • None

Other Preferred Qualifications
  • None

Physical Requirements
  • Work is performed in a variety of settings.
  • Subject to standing, walking, sitting, bending, reaching, pushing, and pulling, and at times subject to stooping, crawling, and climbing.
  • May need to lift heavy objects of up to 50 pounds.
  • Specific vision abilities may include close vision, distance vision, color vision, and ability to focus.

Safety
  • Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Pay Rate

$20.00/Hour

Number of Openings:

2

Job Posting Close Date:

February 9, 2023

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

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