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Special Programs Assistant III, CalWORKs

Job Description

JOB SUMMARY

WHO WE ARE: 
Mt. San Jacinto Community College District is committed to achieving parity in academic outcomes by removing institutional barriers and creating an inclusive and culturally affirming learning environment. As outlined in the District’s Student Equity Pledge, https://www.msjc.edu/equitypledge/documents/MSJC_Equity_Pledge.pdf  “our purpose is to celebrate diversity, instill hope, and empower our students to transform their lives and those around them by challenging our perceptions and biases through self-reflection and constant inquiry to identify and eliminate equity gaps.” We provide students with a rich and dynamic learning experience that embraces differences — emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens, and socially responsible leaders. When you join our team at Mt. San Jacinto Community College District, you can expect to be part of an inclusive, innovative, and equity-focused community that approaches educational justice as a means for economic and social transformation and mobility demanding the broad collaboration among faculty, classified professional staff, administration, students and community partners.

THE COLLEGE AND THE DISTRICT: 
Mt. San Jacinto Community College enrolls approximately 27,000 students each academic year and has a highly diverse student population that reflects the communities it serves. Designated as a Hispanic-Serving Institution (HSI), Mt. San Jacinto Community College administers an array of student affinity programs specifically focused on supporting our diverse, multicultural, and multi-racial communities. Detailed information about the student population, including data related to student success, can be found on Mt. San Jacinto College’s Office of Institutional Effectiveness, Planning, and Research website.
 
WHO WE WANT: 
We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified professional staff, administration, students and community partners who are also committed to closing equity gaps. The Mt. San Jacinto Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals. 

We have an exciting opportunity for a Special Programs Assistant III position located at our campus in San Jacinto, CA. Under moderate direction of the assigned administrator, the Special Programs Assistant III, CalWORKs performs a variety of specialized technical and administrative duties involved in the coordination, planning and implementation of the CalWORKs program.  Major duties include but are not limited to: developing, implementing and maintaining a program to identify and recruit students; coordinate and implement outreach and support services; assist students with a variety of activities; and, provide related program information.

SALARY SCHEDULE:  Level 24

SALARY SCHEDULES 

OCCUPATIONAL GROUP:  Classified

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.

  • Act as liaison to on and off campus agencies (i.e. County Department of Social Services)
  • Identify resources and refers special population students to appropriate campus and community support services and programs    
  • Perform program in-take procedures; reviews information and determines program eligibility and extent of support in accordance with established guidelines    
  • Implement specialized services to CalWORKs students which addresses orientation, and student follow-up and intervention    
  • Perform a wide range of duties including research, interpretation and application of moderately complex regulations and guidelines    
  • Guide CalWORKs students in applying for various services and benefits offered by the College, the community and other government agencies    
  • Interview and communicate with students to provide orientation, answer questions and determine eligibility for program participation and service referrals 
  • Develop and implement an outreach component which targets potential under-represented students    
  • Prepare and coordinate new student orientations for students every semester for the CalWORKs program
  • Assist with scheduling Counselor appointments     
  • Maintain documentation and records required in student files
  • Outreach to community-based organizations
  • Organize and maintain records for program evaluation, development and reports
  • Establish and maintain policies and procedures to monitor student progress through review of educational plans, updates and other student records necessary for student achievement
  • Develop and maintain systems and procedures for gathering data on CalWORKs students
  • Train and provide work direction to student assistants; assist with projects

ESSENTIAL FUNCTIONS:  Computer skills including spreadsheet, data base and word processing; written and oral communication; ability to travel between campuses; and, ability to read and interpret complex legal and policy materials from federal, state and local level.

KNOWLEDGE SKILLS AND ABILITIES 
The incumbent should possess a thorough knowledge of:
  • CalWORKs and related special programs    
  • College admission procedures    
  • Scholarship and financial aid opportunities    
  • Community organizations and agencies    
  • Computer software    
  • Social and psychological problems of economically and educationally disadvantaged individuals    
  • Applicable sections of State Education Code and other applicable laws    
  • District organization, operations, policies and objectives
  • Record keeping
  • Special program operating procedures
  • Correct grammar, spelling, and punctuation
  • Effective oral and written communication

The incumbent should possess skills in:
  • Working effectively as a team member
  • Meeting schedules and timelines
  • Communicating effectively both orally and in writing
  • Computer use, including spreadsheet, data base and word processing    
  • Maintain documentation and records
  • Superior customer service
  • Maintaining documentation and records
  • Interpreting complex legal and policy materials from federal, state and local levels
  • Spreadsheet, data base, word processing and budgeting software
  • Handling multiple assignments simultaneously and set priorities based on customer needs
The incumbent should possess ability to:
  • Communicate effectively both orally and in writing to carry out assignments
  • Provide and coordinate a variety of services and activities to assist CalWORKs students in their academic achievement and personal growth 
  • Read, interpret, apply and explain rules, regulations, policies and procedures    
  • Prepare reports, correspondence and related materials using appropriate computer software    
  • Travel between campuses    
  • Use tact, patience and courtesy    
  • Train and provide work direction to others    
  • Establish and maintain cooperative and effective working relationships with others, including those from a diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff

QUALIFICATIONS AND REQUIREMENTS

MINIMUM QUALIFICATIONS

  1. A high school diploma or GED; AND    
  2. Four (4) years of progressively responsible special programs experience equivalent to the duties described above; AND   
  3. Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff 

***Before scanning attachments, remove/redact sensitive, confidential information such as date of birth, social security number, and photograph***  

SUBSTITUTIONS/NOTES
  • The professional experience requirement may be substituted with on-the-job training in a general clerical assistant classification on the basis of two (2) years of progressively responsible experience for every one (1) year of special program experience cited above
  • Two (2) years of college-level education may be substituted for two (2) years of the experience requirement, on a year-for-year basis.
  • Also acceptable is a Bachelor's degree and one (1) year of experience equivalent to the duties described under typical activities above.


PHYSICAL DEMANDS AND WORKING ENVIRONMENT 

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential job functions.  

 

  • Environment:  Work is performed primarily in a standard office setting with travel from site to site.  The incumbent must be able to work in a fast paced office environment with background noise and a high stress level. 

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