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Student Services Assistant
Job Description
Job Number
CLA00390PPosition Title
Student Services AssistantPosition Type
Classified Full TimePercentage Employee
100%Number of Months Assignment
12Starting Date
As soon as possibleCurrent Work Schedule
Monday – Friday 8:00a.m. – 4:30p.m.
Days and hours of employment may change depending on District needs.
Days and hours of employment may change depending on District needs.
Salary Range
Range 22Salary
$4,122.27 – $5,281.47 monthly. Successful candidate will start at Step 1 except in cases where the District deems appropriate. This is a Categorically funded position. Continuation of this position is contingent upon continued funding.
FLSA
Non-ExemptLocation
Main CampusDepartment
Mathematics, Sciences, and Engineering (Dept)Open Date
03/03/2023Closing Date
03/17/2023About Rio Hondo College
About Río Hondo College
Río Hondo College welcomes and embraces all students in their educational and career pathways. As a Hispanic-Serving Institution (HSI), our College has a student population of 22,000, of which 18,000 are Latinx students. We were the first college in Los Angeles County to provide two years of free tuition to first-time, full-time college students through our Río Promise program. We are proud to acknowledge that many of our students have transferred to high ranked institutions such as Harvard, Stanford, USC and UCLA, UC Berkeley, UC Irvine, Cal State LA, Cal State Long Beach, and Whittier College to name a few.
Strengths
Our caring and dedicated student-centered staff, faculty, and administrators are devoted to the advancement of educational justice, equity, and opportunity for all our students. Our College’s 900 employees, with close to 600 faculty, hold themselves accountable for the academic success of disproportionately impacted student populations. Our entire staff, with unwavering team collaboration, work hard to ensure our students reach their full potential by eliminating gaps in academic outcomes that traditionally hinder students of color.
Río Hondo College is committed to the recruitment of qualified and diverse employees who are dedicated to our students’ success. We recognize that diversity in an academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for our students. We are steadfast in our hiring practices and staff development processes which reinforce the goals of equal opportunity, diversity, and inclusion. Our practices and processes also support the importance of a workforce that reflects the community and the diverse student population we serve.
Río Hondo College employs approximately 55% tenured track faculty of color; 60% part-time faculty of color; 85% classified staff of color; and 50% administrators of color.
Río Hondo College offers 30 associate degrees that guarantee transfer (ADTs) to Cal State Universities, a bachelor’s degree in Automotive Technology, more than 60 certificates, a Pathway to Law School, dual enrollment with K-12 districts, state championship speech & debate team and excellent athletic teams, student leadership opportunities, travel abroad experiences and more.
In collaboration with the communities in Pico Rivera, Santa Fe Springs, El Monte, South El Monte, Whittier, portions of Norwalk, La Mirada, Downey, La Puente, the City of Industry, Los Nietos and Avocado Heights, Río Hondo College provides an exceptional academic curriculum to meet the unique needs of our region and strengthen our communities.
Río Hondo College welcomes and embraces all students in their educational and career pathways. As a Hispanic-Serving Institution (HSI), our College has a student population of 22,000, of which 18,000 are Latinx students. We were the first college in Los Angeles County to provide two years of free tuition to first-time, full-time college students through our Río Promise program. We are proud to acknowledge that many of our students have transferred to high ranked institutions such as Harvard, Stanford, USC and UCLA, UC Berkeley, UC Irvine, Cal State LA, Cal State Long Beach, and Whittier College to name a few.
Strengths
Our caring and dedicated student-centered staff, faculty, and administrators are devoted to the advancement of educational justice, equity, and opportunity for all our students. Our College’s 900 employees, with close to 600 faculty, hold themselves accountable for the academic success of disproportionately impacted student populations. Our entire staff, with unwavering team collaboration, work hard to ensure our students reach their full potential by eliminating gaps in academic outcomes that traditionally hinder students of color.
Río Hondo College is committed to the recruitment of qualified and diverse employees who are dedicated to our students’ success. We recognize that diversity in an academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for our students. We are steadfast in our hiring practices and staff development processes which reinforce the goals of equal opportunity, diversity, and inclusion. Our practices and processes also support the importance of a workforce that reflects the community and the diverse student population we serve.
Río Hondo College employs approximately 55% tenured track faculty of color; 60% part-time faculty of color; 85% classified staff of color; and 50% administrators of color.
Río Hondo College offers 30 associate degrees that guarantee transfer (ADTs) to Cal State Universities, a bachelor’s degree in Automotive Technology, more than 60 certificates, a Pathway to Law School, dual enrollment with K-12 districts, state championship speech & debate team and excellent athletic teams, student leadership opportunities, travel abroad experiences and more.
In collaboration with the communities in Pico Rivera, Santa Fe Springs, El Monte, South El Monte, Whittier, portions of Norwalk, La Mirada, Downey, La Puente, the City of Industry, Los Nietos and Avocado Heights, Río Hondo College provides an exceptional academic curriculum to meet the unique needs of our region and strengthen our communities.
Basic Function
Under the direction of an assigned supervisor, perform specialized clerical and technical duties in a student services area which involves assignments such as community and student services, health services, counseling and other specialized departments.
Representative Duties
- Provide technical assistance and information to students, staff and the public regarding assigned area of student services in an effective and courteous manner; assist students in a variety of ways according to program functions. E
- Schedule appointments for students and staff members; answer telephones and provide information and assistance; explain departmental policies, procedures and functions according to established guidelines. E
- Coordinate communication and activities with other District departments and personnel, educational institutions, governmental and private agencies and the public. E
- Establish and maintain a variety of files and records; maintain confidentiality of information and records. E
- Compile and prepare statistical and other reports and records; prepare and type letters, requisitions, forms and correspondence. E
- Respond to requests for information from District officials, faculty, students and other institutions. E
- Perform a variety of clerical duties in support of assigned functions; receive, sort and route mail; order and maintain supplies and materials; research and compile information as required. E
- Instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for accuracy and completeness. E
- Process applications and forms; review records for changes in status; request transcripts, records and other information as needed. E
- Operate a computer terminal to register students, update student records, generate reports and verify student information. E
- Train and provide work direction to student assistants as assigned. E
- Perform related duties as assigned.
The Americans with Disabilities Act (ADA) requires us to identify the essential (E) duties/functions of the position. We have indicated those duties with an E on the job description.
Knowledge and Abilities
KNOWLEDGE OF:
- Rules, regulations, procedures, policies and functions of assigned program.
- Modern office practices, procedures and equipment.
- Interpersonal skills using tact, patience and courtesy.
- Record-keeping techniques.
- Correct English usage, grammar, spelling, punctuation and vocabulary.
- Oral and written communication skills.
- District operations, policies and objectives.
- Applicable sections of the State Education Code and other applicable laws.
- Telephone techniques and etiquette.
- Operation of a computer terminal.
- Basic math.
- Principles and practices of training and providing work direction.
ABILITY TO:
- Perform specialized clerical and technical duties in a student services area which involves assignments such as community and student services, health services, financial aid, counseling, admissions and records and their specialized departments.
- Interpret and explain laws, rules, regulations and policies regarding assigned student services area.
- Work effectively with students with special needs.
- Operate office equipment including computer terminal.
- Type at an acceptable rate of speed according to the needs of the department.
- Make simple arithmetic calculations.
- Communicate effectively both orally and in writing.
- Work independently with little direction.
- Understand and follow oral and written directions.
- Establish and maintain cooperative and effective working relationships with others.
- Meet schedules and time lines.
- Plan and organize work.
- Train and provide work direction to others.
- Maintain records and prepare reports.
Education and Experience
Any combination equivalent to: graduation from high school and two years of clerical experience involving frequent public contact.
Foreign Degrees
Any degree from a country other than the United States, including Canada and Great Britain, must be evaluated by an Evaluation Service prior to the closing date. Certification must be attached with copies of transcripts.
License Certificates/Credentials
Possession of a valid California Driver’s license and an insurable driving record is required. At times, a reliable insured vehicle may be required.
Desired Qualifications
- Knowledge/experience providing support services to middle and/or high school students
- Success in helping students with college admissions, financial aid applications, and/or matriculation process
- Previous experience and/or in-depth knowledge of working with K-12 schools, non-profit agencies, and/or pre-college programs
Working Conditions
College office environment; subject to frequent public contact.
Position Description
Applications are currently being accepted for Student Services Assistant. This is a full-time, 12 month position.
Application Procedure
Applicants must submit a complete online application that includes the items listed.
- Rio Hondo College online application (which includes supplemental questions)
- Résumé/Curriculum Vitae
- PAPER APPLICATIONS AND APPLICATION MATERIALS SENT VIA MAIL, FAX, OR EMAIL WILL NOT BE ACCEPTED.
- NOTE THAT ALL CORRESPONDENCE, INCLUDING INTERVIEW INVITATIONS, WILL BE SENT VIA EMAIL.
Additional Information
- The Immigration Reform and Control Act requires the District obtain documentation from every individual who is employed which verifies identity and authorizes his/her right to work in the United States.
- Successful candidate is responsible for verifying all prior work experience and providing all academic transcripts for purposes of salary placement.
- As a condition of employment, the selected applicant must provide a set of fingerprints (at the applicant’s expense) taken by an official LiveScan agency.
- Provide a Certificate of Tuberculosis Exam for initial employment (The certificate must be renewed every 4 years as a condition of continuing employment).
- For positions requiring a valid California driver’s license, proof of insurability is required.
- Applicants who are protected under the Americans with Disabilities Act and require accommodations for completing the application process, testing (if required for position), or the interview, please notify the Human Resources Office.
- A copy of this announcement will be provided in Braille to visually impaired applicants upon request.
Commitment to Diversity
All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.
Cancel RTF Policy
WE RESERVE THE RIGHT TO RE-OPEN, RE-ADVERTISE, DELAY OR CANCEL FILLING THIS POSITION.
THIS RECRUITMENT MAY BE USED TO FILL FUTURE VACANCIES.
EEO Statement
Rio Hondo College is committed to employing qualified administrators, faculty and staff members who are dedicated to student success. The Board recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates.
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