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Community Services Assistant

Job Description


Participates in the development, promotion, administration, and evaluation of community services activities.

Typical Duties

Performs a wide variety of paraprofessional staff duties related to the implementation and day-to-day administration of recreational, cultural, non-credit educational and special interest programs.

Assists in establishing program standards and goals and in the evaluation of program results.

Contacts community representatives, organizations and public agencies to promote programs and activities.

Attends various events, meetings, conferences, and workshops, as designated, to explain policies, procedures, and requirements related to a program, to coordinate activities, and to obtain information for evaluation purposes.

Designs questionnaires, selects samples, and conducts surveys among community populations to assess needs, interests, relevant background information, and resources for special interest programs and may make recommendations regarding new courses.

Answers program staff questions and student inquiries related to procedures and eligibility requirements for community services programs and services; explains and interprets District policies, rules, and procedures associated with community service programs.

Schedules classes based on instructor availability, coordinates the use of facilities for classes with various departments and prepares schedule of classes.

Writes descriptive, statistical, and evaluative reports and correspondence.

Assists in preparing the annual budget and in controlling expenditures for projects and activities.

Locates, schedules and makes necessary arrangements for on-and-off campus activities.

Assists in the recruitment, interviewing, selection, orientation, and training of program staff and participants.

Participates in the design and writing of bulletins, brochures, flyers, and news releases to publicize various programs and activities.

Participates in the maintenance of program participants files.

Assists in the negotiation and preparation of contracts for the lease of various facilities.

Performs related duties as assigned.

Distinguishing Characteristics

A Community Services Assistant performs duties related to the development, promotion, coordination, and evaluation of a community program or service.  A thorough knowledge of program policies, goals, and procedures is continuously applied in performing the duties of the class.

A Community Services Specialist possesses technical and professional expertise in one or more of the subjects which constitute a community services based project and is responsible for the formulation, promotion, implementation, and evaluation of a major community services project or of a diversified community services program of limited scope and size.

A Community Services Manager plans, develops, promotes, implements, manages and evaluates a large, diversified community services program of recreational, cultural, non-credit educational, and special interest courses, activities, and events for a college.

A Community Services Aide applies a working knowledge of the requirements and procedures of a community service program in the performance of a variety of specialized clerical duties such as obtaining and imparting information and providing basic guidance and referral services.


General supervision is received from a classified or academic supervisor. Work direction is exercised over assigned clerical program staff, student employees, and other unclassified staff.

Class Qualifications

Knowledge of:

Basics of the design, implementation, and evaluation of community oriented programs and services

Basic interviewing techniques

Basic educational and vocational advisory techniques

Applied psychology and social psychology

Public relations methods and techniques

Basic research methods and techniques

Interests and needs of a wide variety of community members

Community organizations and resources

Elementary descriptive statistics

Principles of Business English, punctuation, spelling, and grammatical usage

Capabilities of computer systems, software, and hardware common to community services programs

Ability to:

Independently plan and coordinate assigned program responsibilities

Deal effectively and tactfully with administrators, employees, community members, and organizations

Communicate effectively and tactfully with individuals from a variety of educational, socioeconomic, and ethnic backgrounds

Gather and impart program related information tactfully and accurately

Prepare reports, correspondence, and publicity materials

Gather and review data pertaining to assigned project and/or program and make recommendations

Give clear and concise instructions

Effectively utilize computer equipment and software in the performance of duties

Keep accurate records

Interpret and apply laws, rules, and procedures pertaining to assigned program

Learn basics of budget preparation

Learn specialized computer applications

Entrance Qualifications

Education and Experience:

A.    An associate degree from a recognized community college AND one year of full-time, paid experience with a community-oriented recreational, cultural, educational, or special interest program.


B.    Graduation from high school or its equivalent AND two years of full-time, paid experience with a community-oriented recreational, cultural, educational or special interest program.


A valid Class "C" California driver's license may be required for some positions.

Travel to locations throughout the District may be required for some positions.


  • Medical and dental insurance and vision care plans are provided for employees and their dependents.
  • A $50,000 life insurance policy is provided free of charge for each employee.
  • New employees receive 12 full-pay days and 88 half-pay days of illness leave.
  • At least 15 paid holidays per year.
  • Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District. Vacation days for management and confidential positions begin at 15, 20, or 24 days.
  • Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty.
  • Employees become members of the Public Employees Retirement System. Employees are also covered by Social Security.
  • Employee Assistance Program

Selection Process

The examination process may consist of one or more parts which may include a training and experience evaluation, written test, performance test and/or oral interview.

Reasonable Accommodations

Our class specification generally describes the duties, responsibilities, and requirements characteristic of the position(s) within this job class. The duties, responsibilities, and requirements of a particular position within this class may vary from the duties of other positions within the class.

In accordance with the Americans with Disabilities Act (ADA), the Los Angeles Community College District provides reasonable accommodation to qualified individuals with covered disabilities on a case-by-case basis throughout the application, examination, and hiring processes and throughout employment. If an individual is in doubt about his or her ability to perform the duties and responsibilities of a position or possession of any other requirement noted in a class specification or job announcement, he or she should always apply for a position and request reasonable accommodation at the appropriate time.


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