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CE Customer Service

Odessa College

Job Description

Working Title

CE Customer Service

Position Status

Part Time

Department

Continuing Education

General Summary

Support the Continuing Education department that includes creating a welcoming environment for all students and visitors, assists with inquiries by telephone or in-person and proper triaging. Assist with daily processes, office functions and documentation.

Specific Position Duties

  • Meet and greet customers visiting CE
  • Answer phone and triage to proper departments
  • Assists departments with daily processes
  • Assist with registration
  • Assist departments with filling and course preparation
  • Assist with daily checks of all classrooms
  • General office functions
  • Must be a team player

Minimum Qualifications

  • Have general computer skills and knowledge
  • Have customer service experience
  • Have experience working in a fast pace environment

Reporting Relationship

This position reports to the associate dean of continuing education.

Posting Number

A01084P

Quick Link for Internal Postings

https://jobs.odessa.edu/postings/9187

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