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Community College Police Dispatcher 2023

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Santa Monica College

Location: Santa Monica, California
Category: Police and Public Safety
Date Posted: March 28, 2023
Application Deadline: Open until filled

Job Description

An Eligibility List is currently being established to fill one vacancy in the SMC Police Department. The position will work 40 hours per week, 12 months per year, and may be assigned to any one of three shifts (Day, Swing, or Graveyard), which may include regular weekend assignments. In addition to the stated salary, there is an additional 5% paid for variable scheduling. This list will also be utilized to fill any vacancies that may occur during the one year life of the Eligibility List, which may include full-time and/or part-time positions.

Why Work at SMC?
Welcome to Santa Monica College! At SMC, you will work beside a diverse group of individuals who leverage their combined talents and passions to accomplish something great. No matter what department you are in, or what job you have, your contributions will be critical to helping our students fulfill their dreams.

Some details about us:

We are currently the number one transfer college to UCLA, USC, the University of California system, and Loyola Marymount University
We are committed to sustainable practices and are accessible via environmentally-friendly transportation options, including the Expo Line and Big Blue Bus.
We are one of the select community colleges in California approved to award a Bachelor's degree. SMC currently awards a Bachelor's degree in Interaction Design.

Please visit www.smc.edu/aboutsmc to learn more about us and why we are Proud to Be SMC!

The Position

Under supervision, the Community College Police Dispatcher performs a variety of dispatcher and clerical duties, by receiving and prioritizing all emergency and non-emergency telephone calls made to Campus Police and by monitoring alarm signals and security cameras.

Benefits
We value our employees as individuals, and recognize the value of work-life balance, the health of you and your family, and professional development. We offer a variety of benefits and perks to support new members of our team, including:

18 paid holidays*
12 paid vacation days*
12 paid illness days*
Fully paid medical, dental, and vision-care coverage (including eligible dependents)
Free mental health support through the Employee Assistance Service for Education (EASE) program.
Membership in the California Public Employee Retirement System (CALPERS)
5% increase in base pay for every 5 years worked with SMC, up to 40 years of service.
Waived tuition fees for classes taken at Santa Monica College.
Reimbursement for related classes, conferences or workshops to empower your professional development.
Free Big Blue Bus access and monthly incentives for eligible employees through the Sustainable Transportation Incentive Program
CSEA Chapter 36 Union Membership Option

*Benefits, holidays, vacation, and illness days listed above assume a 12-month, 40-hour per week schedule. Benefits, vacation and illness days are prorated for other work schedules.

Selection Process

All qualified applicants will be invited to participate in the selection process for this recruitment and will include the following:

PART I: Written Exam - POST Entry-Level Dispatcher Selection Test Battery (PELDSTB POST Dispatcher Test) – PASS/FAIL
- Written Exam
- An examination guide is available at https://post.ca.gov/

PART II: Qualifications Appraisal Interview – 100% of overall score

Candidates must be successful on each test part to move forward in the process and to be placed on the one year eligibility list.

This position is eligible for Veteran's Preference. (Attach DD214)

Santa Monica College reserves the right to modify the stated examination components and weight prior to the administration of any examination.

Eligible List
One eligibility list is being established to fill one or more vacancies in the SMC Police Department. The position will work 40 hours per week, 12 months per year, and may be assigned to any one of three shifts (Day, Swing, or Graveyard), which may include regular weekend assignments. In addition to the stated salary, there is an additional 5% paid for variable scheduling. This list will also be utilized to fill any vacancies that may occur during the one year life of the Eligibility List, which may include full-time and/or part-time positions.

Background Investigation
Candidates will be required to pass an extensive background investigation prior to appointment which includes a final interview, polygraph, psychological evaluation, and a medical examination. Making a false statement or omitting a statement as to any material fact on an application will result in your disqualification.

Salary Placement Policy

New Employees: Generally, new employees start at the first step on the salary schedule. A new permanent classified employee may request a higher salary placement based on recruitment issues and/or additional training and experience which greatly exceeds the minimum requirements. Please note that salary placement above the third step requires additional approvals by Santa Monica College executive staff.

Current Employees: Upon promotion, the new salary for a current, permanent employee is based on Merit Rule 12.2.8. In accordance with this rule, employees are entitled to at least a one-step (5%) salary increase, and may be eligible for advanced step placement in accordance with established criteria.

Email Communication
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.

"The Santa Monica Community College District is committed to the principles of equal employment opportunity. All qualified applicants for employment, as well as District employees, shall have full and equal access to employment opportunity. No person shall be subjected to unlawful discrimination in any program or activity of the District. The District's Board Policy 3120 (Equal Employment Opportunity and Nondiscrimination in Employment) may be accessed at: http://bit.ly/smc-hr-bp3120."

Equity Statement
Santa Monica College encourages candidates that are equity-minded to apply. SMC is a minority-serving, Hispanic-serving institution. We actively seek to attract candidates from minority groups that value equity, diversity, and inclusion. Equity, diversity, and inclusion are built into the culture at SMC, and are an essential component of the work that we do. SMC is committed to racial and socioeconomic diversity as it is a reflection of our student population and we strive to hire candidates that share this commitment.

Examples of Duties

Receives, screens, prioritizes and records incoming and outgoing emergency and non-emergency police calls using police telephone and radio communication equipment

Dispatches calls to college police personnel using appropriate police codes, and requests additional assistance as needed from local police or fire agencies. Refers non-law enforcement matters to appropriate college personnel

Uses a computer aided dispatch (CAD) system to input data regarding calls, alarms, and observations to ensure immediate and correct police response and uses a record information management system (RIMS) to input, retrieve and generate reports and other data

Maintains contact with all police officers, parking enforcement officers, police cadets, and employees assigned police radios on assignment; maintains status and location of all field units. Inquires, interprets, verifies, receives, and disseminates information from law enforcement computer networks relating to wanted persons, stolen property, and vehicle registrations, etc. Analyzes situations accurately and takes effective action to help assure officer and public safety

Types a variety of college and police department forms and documents

Files and duplicates a variety of college and police reports and other related forms

Operates and maintains surveillance and alarm systems. Monitors multiple video monitors and various alarm systems. Operates electronic access system, as requested.

Provides information and assistance to callers in a pleasant, calm and sensitive manner

In addition to handling emergency, non-emergency and informational requests for the police department, answers after business hours calls for the campus. Provides general information and assistance to the public and contacts on-call facilities and maintenance management for emergencies.

Performs other related duties as requested or assigned

Examples of essential duties are descriptive and not restrictive in nature and are generally listed in descending order of importance.

Minimum Qualifications

Education Requirement:
Graduation from high school or equivalent.

Successful completion of 30 units or the equivalent of college level coursework in communications or criminal justice is desirable.

Experience Requirement:

6 months of recent, paid work experience involving heavy public contact and working with computers.

Recent, paid work experience performing radio dispatching and call center duties is desirable.

Licensure and/or Certification:

Successful completion of a P.O.S.T. approved Basic Dispatcher Course during the probationary period.

A P.O.S.T. basic dispatcher certificate must be obtained upon completion of the first 12 months of service in this classification.

Lateral candidates must possess a P.O.S.T basic dispatcher certificate.

Special Requirements:
Must be free of any felony convictions and meet all minimum selection standards of a dispatcher as specified by the California Commission on Peace Officer Standards and Training,

Must pass a thorough background investigation in accordance with P.O.S.T and District Standards.

Meet the District and P.O.S.T. medical and psychological standards for dispatchers.

Must pass a 12-month probationary period in this position.

The Police Department is a 24/7 operation. Dispatchers may be assigned to days, swing, or graveyard shifts, weekends and holidays in accordance with the terms of their collective bargaining unit agreement.