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Library Information Technician

Shasta College

Job Description

The Shasta-Tehama-Trinity Joint Community College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and the Sacramento River. The main campus is located in the city of Redding, population 90,000. The area is characterized by excellent schools with high graduation rates, low traffic, and low housing prices (Zillow average $393,000 vs. California state average of $770,000).

Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing and implementing innovative education programs to increase student success, including accelerated pathways for high school students to achieve a bachelor's degree and for returning students to complete their Associate and Bachelor's degrees. Shasta College enrolls more than 11,000 students annually and provides educational services to students with a wide range of skills and abilities.

Our ideal candidate is motivated to join a campus community prioritizing the success of our racially and socio-economically diverse staff and student population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment environments is critical to our success.

Classified positions in the California Community College system offer a unique opportunity to contribute to the empowerment of our students seeking to improve their lives and communities. Our classified staff engage with a diverse employee and student populations, facilitating equitable outcomes for all by implementing and supporting our various employment and academic programs. As a classified staff member at Shasta College, you will join a vibrant community of professionals and educators working together to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives. A career in classified service at Shasta College offers a highly rewarding and enriching employment experience.
To provide highly responsible library instructional and research support functions involved in the organization, direction and coordination of activities related to the Library. Employees in this classification receive limited supervision within a broad framework of policies and procedures and exercise a high degree of independence and initiative. This job class is responsible for providing administrative and technical assistance in support of Library operations. This job class requires specialized knowledge of library automation procedures combining traditional operations and the emerging technologies.

CLASSIFICATION: Range 26 on the current Classified Salary Schedule, 20 hours per week, 11 months per year. Work assignment hours are 10:00 a.m. to 2:00 p.m., Monday through Friday.

SUPERVISOR: Executive Dean of Learning Services, Educational Technology, and Research or designee

BENEFITS: Holiday, vacation and sick time. This position is eligible for CalPERS Retirement. No medical, dental or vision insurance provided. For more information regarding Employment and Vacation Policies, please view the Classified Employee Collective Bargaining Agreement.

Typical Duties, Knowledge and Ability
Typical duties performed by all members of this class:

  • Demonstrates an expertise with advanced computer skills, electronic information resources, bibliographic utilities, search systems and their supporting technology (hardware and software), the Internet, and integrated library systems, while understanding their relationship with traditional resources.
  • Possesses a working knowledge of various aspects of Library operations including, but not limited to, circulation, technical processing, end user information services, interlibrary loan, collection development, periodicals, inventory control, web page development, and multimedia services.
  • Trains, instructs and directs students, staff, and community in the proper use and operation of library computer workstations using electronic information resources, library computers, library catalog, microform and photocopy equipment, and traditional reference resources.
  • Conducts individual and group Library orientation tours, both real and virtual.
  • Recruits, trains, supervises and evaluates the work of student assistants.
  • Engages in ongoing retraining designed to upgrade skills and knowledge as a result of frequent system upgrades and the acquisition of new electronic information resources.
  • Establishes and maintains complete and accurate records of Library activities, including, but not limited to, manual and electronic reports, statistics, purchase requisitions, and related communications; prepares various reports and communications as required.
  • Assumes proactive leadership role during scheduled and assigned desk duty.
  • Collaborates in the preparation of the Library budget.
  • Participates in the development, communication, and enforcement of Library policies and procedures.
  • Performs other related duties as assigned.

Related duties performed by selected members as assigned:

  • Circulation: checks library materials of all formats in/out; issues, validates library cards; collects monies for overdue/lost materials; inspects incoming materials for damage, need for mending, etc.; provides notification/follow up on overdue materials.
  • Technical processing: enters cataloging data into automated library catalog; processes all materials for entry into/withdrawal from the collection; conducts automated collection inventory; searches bibliographic utilities.
  • Interlibrary loan: searches bibliographic utilities; fills users requests for materials; monitors copyright compliance; maintains communications with external agencies.
  • Collection development: enters order records into the automated library catalog; processes purchase requisitions; receives/verifies incoming orders; communicates with vendors.
  • Periodicals: monitors periodicals subscription orders; receives/verifies incoming issues; enters individual issue data into the automated library catalog; communicates with vendors concerning missed issues, duplicate copies, bindery transactions, etc.
  • Reserves: receives requests from instructors for reserve materials; enters cataloging data into automated library catalog; processes materials for placement in/removal from reserve collection.

Knowledge of:

  • Basic purpose, terminology, organization, and operation of an automated library, which uses both traditional and electronic resources.
  • Automated library database and electronic resources research methodology.
  • Principles, methods, and procedures of instructing and providing learning opportunities to students across the curriculum.
  • Electronic office methods, procedures, and productivity software.
  • Proper English grammar, usage, and spelling.

Ability to:

  • Perform a variety of instructional assistance techniques and support functions in library research.
  • Enter, retrieve, and manipulate data using computer databases.
  • Stay abreast of technological changes and trends in the industry.
  • Initiate and manage rapid change in a complex organizational setting within the context of the college's strategic plan.
  • Train, direct and supervise the work of student assistants.
  • Quickly identify problem situations, isolate and analyze causes, and take appropriate action to resolve the problems identified.
  • Work both independently and as a team member, exercising sound judgment and initiative.
  • Maintain good relations with the public and other library staff; communicate effectively, courteously, and tactfully in both written and oral forms; and deal with patron complaints and problems patiently and decisively.
  • Prioritize, delegate, and handle multiple projects at one time.
  • Accurately perform mathematical calculations.
  • Accurately use a keyboard at a rate sufficient for successful job performance.


  • Associate Degree or equivalent combination of training, education and experience and two years library experience or comparable training and experience required.

Additional Information

Additional Preferred Materials to be attached to application:

  • Cover letter addressing criteria listed in the position announcement
  • Current resume
  • College transcripts, if applicable (unofficial will be accepted at the time of application)

Attention Applicants:

  • After application has been submitted, all application materials will be screened.
  • Internal candidates must also submit all required materials to be considered.
  • Candidate evaluations will not be considered.
  • Reference letters from any member of the Hiring Committee or Board Members will not be considered.
  • Interviews will be by invitation only.
  • Interviews may be by Zoom.
  • The District does not reimburse for new hire moving expenses.

New Classified Appointments will be placed at Step 1 on the Classified Salary Schedule and will graduate to the next step on July 1st if the hire date is before January 1st, with subsequent steps annually thereafter to a maximum fifth step.

Longevity pay in accordance with Section 8.8 of the Classified Employee Collective Bargaining Agreement.

The Shasta-Tehama-Trinity Joint Community College District ("Shasta College") does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability (physical and mental), pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), gender identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.

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