Job Description

Position Title

Open Internally or Externally

If faculty, tenure track status

Reports to (title)

Department

Requisition Number

Position Type

Job Category

FT/PT

Initial Work Location

Starting Salary

Job Open Date

Job Close Date

Open Until Filled

Job Summary

• Assist students in identifying career and educational paths related to their pathway or program of study.
• Deliver one-on-one comprehensive and group advisement support services to an assigned group of students through degree completion and a range of academic counseling and support strategies.
• Teach students about college degree requirements and how to understand and follow graduation maps, interpret a degree evaluation/audit, and develop a responsible approach to academic planning.
• Refer students co-curricular options to enhance their college experience such as Student Life and Leadership organizations, study abroad, service learning, research, and internships that align with academic and career goals.
• Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts.
• Ability to clearly communicate both verbally and in writing is essential. Frequent travel may be necessary.

Essential Responsibilities and Duties

• Advise and assist students in becoming aware of their values, interest, abilities, and clarifying their academic and career goals.
• Actively teach students about the SLCC website, student portal, and self-advising tools with the purpose of developing their self-sufficiency in college transactions.
• Utilize advising technologies such as Banner and Starfish.
• Respond to early alerts raised by instructors, determining eligibility and satisfactory progress towards completion, identifying current and potential needs and problem areas such as, study skills and tutoring, and helping students access college resources including navigating the student portal.
• Advise and assist students in understanding the requirements for SLCC Degree, diploma, certificate and completion programs.
• Teach students to develop academic timelines, explore course work, sequence and select courses and develop class schedules.
• Advise students in understanding transfer programs to four-year institutions and planning efficient transfer.
• Assist with retention efforts for students in assigned programs at SLCC.
• Develop academic plans with students to improve their academic standing when they have been identified as having academic difficulty and provide coaching support on an ongoing basis.
• Make referrals to campus and community resources.

Essential Responsibilities and Duties Continued

• Advise and assist students in becoming aware of their values, interests, abilities, and clarifying their academic and career goals.
• Assist students to utilize career assessments, career services, and other resources to explore careers and develop plans.
• Assess student strengths and weaknesses in academic, career, and personal development by identifying factors that enhance or prevent academic progress, examine alternatives based on changing goals, academic progress or personal situation, and interpret non-cognitive assessment results to guide student to establish realistic academic and career goals including transfer or employment strategy and developing an individualized academic plan.

• Assist with creating and evaluating assessment instruments to measure specific department programs and procedures in order to inform decisions that affect student learning and success.
• Review and utilize available data about students’ academic and educational needs, performance, aspirations, and problems.

Minimum Qualifications

• In the resume, please list if prior work experience was full or part time and how many hours a week was typically worked for each position.
• Also include three references at the end of resume.

Preferred Qualifications

Knowledge, Skills & Abilities

• Advocate for all students.
• Establish a rapport with students and interact with family members.
• Abide by the ethical standards and guidelines for academic advising, including working ethically with confidential information.
• Knowledge and understanding of Salt Lake Community College (SLCC) organization, goals, and objectives.
• Knowledge of SLCC policies and procedures. Interpret and explain college policies and procedures, including the Student Code of Conduct.
• Knowledge of SLCC schools and departments.
• Knowledge of college enrollment procedures, college resources, and services (e.g. Registration, Financial Aid, Learning Resources).
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Demonstrate the aptitude to learn new systems and process quickly, as needed.
• Demonstrate evaluation, originality, initiative, ingenuity, creativity, teamwork towards conflict resolution, and decision-making.
• Lead discussions and make presentations to large and small groups.
• Assist with coordination and delivery of workshops and classroom presentations regarding academic advisement.
• Prepare business correspondence and advising materials for print and digital media.
• Knowledge of developmental academic advising theory including current advising literature and practices.
• Train others in academic/career advising techniques and pathway and program information.
• Knowledge and understanding of student development theory and practices as it relates to advising students experiencing academic difficulties.
• Apply student development and career development theories to help students develop habits, behaviors, and mindsets necessary for success in a college and career environment.
• Knowledge of programs of study, including general education requirements and pre-requisites for all academic pathways.
• Knowledge of degree and certificate options within an academic pathway and completion requirements.
• Organize, retrieve, manage, and present large amounts of informational details about college and pathway programs, policies, and procedures including changes and revisions in requirements on an ongoing basis.
• Assist students with clarifying academic and career goals and creating, following, and adjusting their individual academic plan. Knowledge of workforce education trends, occupations, and career options as related to an academic pathway.
• Assist students in interpreting academic progress toward a degree or certificate and resolving academic issues.
• Respond timely to student inquiries through in-person, phone, and electronic correspondence.
• Communicate with students through multiple methods to promote relevant pathway activities, important deadlines, adherence to individual academic plans and continuous reenrollment.
• Leverage technology (such as Microsoft Office Suite, Banner SIS, DegreeWorks, Starfish, and Canvas) to manage and document interaction with students to promote timely academic progress, exploration of various academic options, course selection, and registration.
• Use effective project management to prioritize assignments in order to plan and carry out objectives and provide advisement to assigned students in a timely manner.
• Develop and implement programs related to student learning outcomes for pathway responsibility.
• Initiate and maintain coordination with other student and academic affairs departments.
• Work collaboratively with relevant pathway coaches, mentors, and external support personnel to build a network of support for shared students.
• Work both independently and/or with a complex-structured team within the department and with faculty and other administrators.
• Maintain good working relationships across the college.
• Exercise judgment within generally defined practices and policies to complete routine work and achieve departmental and individual goals.
• Knowledge of social and educational resources and services in the community.
• Knowledge and understanding of educational and placement processes and interpretation practices. (e.g. TOEFL, LOEP, ACT/SAT, CASAS, Accuplacer, CLEP, TABE, etc.).
• Attend and participate in scheduled training activities and workshops as determined by your supervisor.
• Demonstrate professionalism and represent the office during campus and community events.
• Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.
• Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.

Special Instructions

• On your resume, please list if prior work experience was full or part time and how many hours a week was typically worked for each part time position if applicable.
• Also include three references at the end of resume.

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