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Counseling Clerk I

Job Description

Job Posting Title

Counseling Clerk I

Location

Los Rios Community College District (American River College)

Department Location

Student Services

Posting Number

C02578P

Position Type

Classified (Regular)

Temporary Position Category

N/A

The Institution

About
Founded in 1955, American River College (ARC) is one of the largest institutions of higher education in the Sacramento region, serving about 30,000 diverse students each fall and spring at its main campus and centers.

Our Strengths
The College has an outstanding record for academic quality and is among the top community colleges in the state for transferring students to the University of California and California State University systems. The College offers education and support for students to strengthen basic skills, earn associate degrees and certificates, transfer to other colleges and universities, and achieve a career as well as other academic and personal goals. ARC also has a strong reputation for its wide array of career programs in areas such as Healthcare, Hospitality, Human Services, Business and Computer Science, Public Safety, Applied Arts, Advanced Transportation and Manufacturing, and Apprenticeship.

Our Vision
Our vision is to transform the future of all students and our community through inclusive, equitable education. The College seeks individuals who share our mission of placing students first by providing an academically rich, inclusive environment that inspires critical thinking, learning and achievement, and responsible participation in the community.

Our Commitment to Social Justice and Equity
American River College strives to uphold the dignity and humanity of every student and employee. We are committed to equity and social justice through equity-minded education, transformative leadership, and community engagement. We believe this commitment is essential to achieving our mission and enhancing our community. The College seeks candidates who are committed to culturally inclusive practices and serving the ARC student population. Faculty and staff are encouraged to engage in the ongoing development of their professional skills. The College thus supports employee engagement in a broad range of trainings, workshops, and activities such as the Equity Action Institute, the New Faculty Academy, and the Classified Leadership Academy. Also, faculty and staff regularly participate in trainings offered through the College’s Center for Teaching and Learning and its Instructional Technology Center.

Position Summary

Under moderate oversight, performs various public contact and counseling processing tasks of average difficulty. For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here.

Salary

$3,236.45 per month LRCCD Salary Schedules

Additional Salary Information

No additional salary information to note

Benefits

Los Rios Community College District offers competitive salaries and a very comprehensive employee benefits package to include medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments.

Full-time, twelve-month employees receive 18 days of annual paid holidays, 15 days’ vacation yearly (with increases after 5 & 10 years), and 8 hours of sick leave per month. Los Rios also offers extensive professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. You are eligible for the aforementioned benefits as a regular employee with a permanent assignment of 0.50 FTE or greater. To calculate this position’s FTE, take the number of hours per week divided by 40, to get the percentage of hours worked. Then take the number of months worked divided by 12, to get the percentage of work year. Then take the percentage of hours worked divided by the percentage of months worked to get the position’s FTE (e.g., a position that is 30 hours per week with a work year of 12 months: 30/40 = 0.75; 12/12 = 1; 0.75/1 = 0.75 FTE). For the full LRCEA contract agreement, details click here.

Assignment Responsibilities

Serves as an initial source of information and assistance to persons contacting a counseling service center; communicates with customers, employees, and other individuals to disseminate or explain information; and sets up student appointments on continuing basis; refers student’s questions on program prerequisites or graduation requirements to the appropriate staff member; reviews files, records, and other documents to obtain information to respond to requests; computes, records, and proofreads data and other information, such as records or reports; prepares and maintains student information database; assists in developing forms and procedures for counseling services; prepares and monitors daily schedule for counselors; completes work schedules and arranges appointments for staff and students; receives and verifies graduation petitions; composes a letters and other correspondence; proctors exams and delivers completed exams to instructors; scribes and /or reads exams for disabled students; administers tests; and provides mobility assistance training for visually impaired students; serves on committees as assigned; answers telephone and responds to voice mail and emails, routing as needed; processes outgoing and incoming mail including delivering mail, packages, and other materials; orders materials, supplies, and services, and completes records and reports; prepares and maintains an inventory of materials needed for various processes such as student orientation files; issues equipment and assists disabled students with computers and other equipment; schedules interpreters or captioners for deaf students; assembles and maintains materials for application packets, group orientation sessions, registrations, and other related documents; maintains counselor and staff attendance records; provides clerical support for administrative assistant; and assists other student service departments. Performs related duties as assigned.

Work Year

12 month

Work Schedule

7:30 a.m. – 4:00 p.m., Monday – Friday

Total Hrs per Week/Day

40 hours per week

Minimum Qualifications

EXPERIENCE: One year of experience related to the duties of the position.

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.)

Education must be from an accredited institution.

Application Instructions

Applicants applying to this position are REQUIRED to complete and submit:
  1. Los Rios Community College District Application
  2. Resume
  3. Letter of Interest

NOTES:
  • Applications submitted without all required documents, listed above, will be disqualified.
  • Applicants indicating “see resume” on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.
  • Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.
  • Applicants, including current Los Rios Community College District employees, are required to provide official transcripts, if required to meet the minimum qualifications for the position.
  • Applicants are required to submit official transcripts within 60 days of the time of hire.
  • Graduate advising documents and grade reports will not be accepted as official transcripts.
  • Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.
  • A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.
  • Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here.

Do not submit additional materials that are not requested.

Posting Date

05/04/2023

Closing Date

05/24/2023

Open Continuously

No

Beginning On (or About)

07/19/2023

How and where to apply

Please visit our Frequently Asked Questions for complete information on how to apply online with our District. If you need assistance with any phase of the application process, please call (916) 568-3112 during regular business hours 8:00 a.m. – 5:00 p.m. PST, Monday through Friday.

After hour inquiries should be emailed to HR@losrios.edu. Submission of applications are by 11:59 p.m., of the posting closing date.

Conditions

Offers of employment are contingent upon the successful clearance from a criminal background check and proof of identity and eligibility to work in the United States prior to the first day of work. Tuberculosis (TB) risk assessment and Certificate of Completion must be obtained within 15 days from the start of employment. The District may select additional qualified candidates should unexpected vacancies or needs occur. When education is a requirement for the position, official academic transcripts from the accredited institution must be submitted within 60 days of hire.

For the latest information on Los Rios Community College’s COVID-19 protocol, please visit COVID-19 Updates.

Quicklink

https://jobs.losrios.edu/postings/22256

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