Job Description

Position Title

Open Internally or Externally

If faculty, tenure track status

Reports to (title)

Department

Requisition Number

Position Type

Job Category

FT/PT

Starting Salary

Job Open Date

Open Until Filled

Priority Review Date

Job Summary

Essential Responsibilities and Duties

• Manage a caseload of students from a designated academic pathway. Advise and assist students in becoming aware of their values, interest, abilities, and clarifying their academic and career goals. Assess student strengths and weaknesses in academic, career, and personal development by identifying factors that enhance or prevent academic progress, examine alternatives based on changing goals, academic progress or personal situation, and interpret non-cognitive assessment results to guide student to establish realistic academic and career goals including transfer or employment strategy and developing an individualized academic plan. Actively teach students about the SLCC website, student portal, and self-advising tools with the purpose of developing their self-sufficiency in college transactions.
• Maintain regular contact with the students and monitor their academic progress utilizing advising technologies such as Banner and Starfish. Monitor academic progress of student by responding to early alerts raised by instructors, determining eligibility and satisfactory progress towards completion, identifying current and potential needs and problem areas; such as, study skills and tutoring, and helping students access college resources including navigating the student portal.
• Specialize in providing advising and/or programming for a College pathway (e.g., liaison to academic program, faculty training, academic standards and/or financial aid appeals.)
• Advise and assist students in understanding the requirements for pathway-specific SLCC Degree, diploma, certificate and completion programs.
• Teach students to develop academic timelines, explore course work, sequence and select courses and develop class schedules. Advise students in understanding transfer programs to four-year institutions and planning efficient transfer.
• Assist with identification and retention efforts for students in assigned programs at
• SLCC. Develop academic plans with students to improve their academic standing when they have been identified as having academic difficulty and provide coaching support on an ongoing basis. Make referrals to campus and community resources.

• Work closely with academic administrators and faculty to evaluate the clarity, cohesion, and learning destination for each of their program areas. Assist with reviewing curriculum that supports and integrates college-wide developmental advising efforts. Work closely with academic departments, other offices and/or institutions to maintain accurate information about programs and requirements and update student-facing advising materials accordingly. Participate in program advising review (AIC) and required meetings (e.g., Staff, PAC, curriculum, major (at state level), and relevant program departmental meetings).
• Assist in compilation of program-related information, data, assessments and/or writing reports. Share this information with Academic and Student Services stakeholders. Participate in designated recruitment and retention activities as related to assigned programs. Participate in program specific transfer events.

• Collaborate with Career Services, giving and accepting referrals as appropriate to students needs. Encourage students to utilize career assessments, both paid and free, and other resources to becoming aware of their values, interests, abilities, and clarify their academic and career goals.

• Assist with creating and evaluating assessment instruments to measure specific department programs and procedures in order to inform decisions that affect student learning and success. Review and utilize available data about students’ academic and educational needs, performance, aspirations, and problems.

Minimum Qualifications

• Bachelor’s degree in appropriate discipline.
• Two (2) to four (4) years of direct, paid, full-time work experience required.

Preferred Qualifications

Knowledge, Skills & Abilities

• Assist students in identifying career and educational paths related to their pathway or program of study.
• Deliver one-on-one comprehensive and group advisement support services to an assigned group of students through degree completion and a range of academic counseling and support strategies.
• Teach students about college degree requirements and how to understand and follow graduation maps, interpret a degree evaluation/audit, and develop a responsible approach to academic planning.
• Knowledgeable of pathway-specific programs at the college and related transfer options; maintain awareness of and communicate program changes to students.
• Refer students co-curricular options to enhance their college experience such as Student Life and Leadership organizations, study abroad, service learning, research, and internships that align with academic and career goals.
• Track the engagement and progression of students to ensure they reach key bench marks throughout their academic program.
• Work collaboratively with assigned academic areas to review curriculum and create graduation maps with the intent of increasing student completion in a timely manner.
• Assist the Director in establishing student learning objectives related to the work of the department and academic pathways, intervene with students to produce intended outcomes and participate in assessment and evaluation.
• Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Ability to clearly communicate both verbally and inwriting is essential. This position receives a regular review of objectives. Frequent travel may be necessary between campuses and/or professional development opportunities. Occasional evenings and weekends are expected and required. Training time will be provided to ensure the finalist will be successful in their work.
• Advocate for all students. Demonstrate effort to understand your individual and collective role in creating inclusive environments and use a perspective of Social Justice in advising work.
• Promote equity through the identification and removal of barriers, facilitation of learning, cultivation of community, and empowerment of all people
• Establish a rapport with students and interact with family members.
• Abide by the ethical standards and guidelines for academic advising, including working ethically with confidential information.
• Knowledge and understanding of Salt Lake Community College (SLCC) organization, goals, and objectives.
• Knowledge of SLCC policies and procedures. Interpret and explain college policies and procedures, including the Student Code of Conduct.
• Knowledge of SLCC schools and departments.
• Knowledge of college enrollment procedures, college resources, and services (e.g., Registration, Financial Aid, Learning Resources).
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Demonstrate the aptitude to learn new systems and process quickly, as needed.
• Demonstrate evaluation, originality, initiative, ingenuity, creativity, teamwork towards conflict resolution, and decision-making.
• Lead discussions and make presentations to large and small groups. Assist with coordination and delivery of workshops and classroom presentations regarding academic advisement.
• Prepare business correspondence and advising materials for print and digital media.
• Knowledge of developmental academic advising theory including current advising literature and practices. Train others in academic/career advising techniques and pathway and program information.
• Knowledge and understanding of student development theory and practices as it relates to advising students experiencing academic difficulties. Apply student development and career development theories to help students develop habits, behaviors, and mindsets necessary for success in a college and career environment.
• Knowledge of programs of study, including general education requirements and pre-requisites for all academic pathways. Knowledge of degree and certificate options within an academic pathway and completion requirements.
• Organize, retrieve, manage, and present large amounts of informational details about college and pathway programs, policies, and procedures including changes and revisions in requirements on an ongoing basis.
• Assist students with clarifying academic and career goals and creating, following, and adjusting their individual academic plan. Knowledge of workforce education trends, occupations, and career options as related to an academic pathway. Assist students in interpreting academic progress toward a degree or certificate and resolving academic issues.
• Manage a caseload of students within an academic pathway through in-person, phone, and electronic correspondence. Communicate with student caseload systematically, frequently, and intentionally through multiple methods to promote relevant pathway activities, important deadlines, adherence to individual academic plans and continuous reenrollment.
• Leverage technology (such as Microsoft Office Suite, Banner SIS , DegreeWorks, Starfish, and Canvas) to manage and document interaction with a caseload of students toward timely academic progress, exploration of various academic options, course selection, and registration.
• Use effective project management to prioritize assignments in order to plan and carryout objectives and provide advisement to assigned students in a timely manner. Develop and implement programs related to student learning outcomes for pathway responsibility.
• Analyze data to generate written reports regarding student caseload progress as requested and contribute to development of departmental assessment reports.
• Initiate and maintain coordination with other student and academic affairs departments and offices related to pathway responsibility to enhance students’ overall educational experience.
• Work collaboratively with relevant pathway coaches, mentors, and external support personnel to build a network of support for shared students.
• Work both independently and/or with a complex-structured team within the department and with faculty and other administrators. Maintain good working relationships across the college.
• Exercise judgment within generally defined practices and policies to complete routine work and achieve departmental and individual goals.
• Develop and evaluate assessments to measure learning outcomes and advising caseload as it affects student success.
• Knowledge of social and educational resources and services in the community.
• Knowledge and understanding of educational and placement processes and interpretation practices. (e.g.TOEFL,LOEP,ACT/SAT,CASAS, Accuplacer, CLEP,TABE, etc.)
• Attend and participate in scheduled training activities and workshops as determined by your supervisor.
• Demonstrate professionalism and represent the office during campus and community events.
• Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.
• Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.

Non-Essential Responsibilities and Duties

Special Instructions

• Full consideration will be given to applicants who apply on or before the priority review date indicated above.
• More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx

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