Job Description

Date: May 12, 2023
Title: Online Store Clerk – Professional Services: No Benefit (Contingency)
Position Number: 1519
Hours: 1 – 28 hours per week; days and times are flexible
Compensation: $15.00
Reports to: Senior IT Asset & Project Manager
Close Date: Open until filled

SUMMARY
The online store clerk is responsible for managing the GRCC Online Store. Primary responsibilities include updating computer inventory in TeamDynamix asset management database, updating and managing the Online Store website using Wix, coordinating special sales events and promotions, organizing and cleaning the online store storage space and providing customers with first class customer support and service.

ESSENTIAL JOB FUNCTIONS
● Maintains the online store website using Wix. This includes updating and verifying inventory, listing new items and running sales reports.
● Maintains the GRCC Online Store feeds for Facebook and Twitter.
● Uses photo editing software to create professional product images for the website.
● Maintains an accurate inventory of all store products using the TeamDynamix Asset Management Database and Wix.
● Tests all electronic surplus. This includes wiping clean all computer equipment and ensuring to the best of their ability that the equipment is functional and does not contain any information that is proprietary to GRCC or its students.
● Organizes the space in storage to receive, inventory, test, and temporarily store items designated as surplus, so it can be sold, donated, or disposed of in a manner suitable to GRCCs requirements.
● Researches a fair price for surplus items in the sale and sets the price in such a manner that ensures a quick sale, while getting a fair return on the money GRCC spent on the surplus items sold.
● Takes pictures of surplus items forsale and writes accurate product descriptionsfor each of these items, so they are clearly and accurately represented to customers.
● Coordinates and processes all approved donations in conjunction with the Purchasing Office. Also, researches each requestor of donations to ensure they are legitimate non-profit organizations suitable to receive a donation from the college in conjunction with the Purchasing Office.
● Coordinates with customers to ensure their items are picked up in a timely manner.
● Provides reports from each sale to maintain fiduciary and inventory integrity. This includes, but is not limited to the following reports:
○ Sales tax report
○ Computer Sale inventory report
○ Current inventory report
○ Customer information
● Manages the disposal of allsurplus material that is not worthy of being sold or donated in a responsible manner.
● Cleans and maintains an acceptable appearance of allstorage areas that contain surplus items to sell.
● Provides backup to Shipping and Receiving and performs other duties as assigned by the IT and Purchasing Departments.

JOB SPECIFICATIONS
Education
● High School Diploma.

Skills
● Strong customer service skills.
● Knowledge of web design and photo editing.
● General knowledge of computer hardware and software, including laptop and desktop hardware and components.
● General knowledge of accounting, finance, marketing, and logistics.
● Strong written, oral, and interpersonal communication skills.
● Working knowledge of Microsoft Office Suite
● Ability to effectively prioritize and execute tasks in a high-pressure environment.

Mental Demands
● Must be able to work unsupervised for long periods of time.

Physical Demands
● Sitting for extended periods of time.
● Lifting equipment in excess of 50lbs.

METHOD OF APPLICATION
Grand Rapids Community College is only accepting online applications for this position at https://www.grcc.edu/jobs. The posting will remain open until filled. Please include your resume and cover letter in one document. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids
Community College is an Equal Opportunity Employer.

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and
employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political
affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The College will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation.

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