Job Description

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Open Internally or Externally

If faculty, tenure track status

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Job Summary

• Collaborate with administrators, staff, faculty, and students to identify opportunities for data and data-informed insights at the College.
• Fulfill requests for key performance indicators (KPIs), interactive dashboards, ad hoc analysis, and recurring reports.
• Ensure the delivery of trusted, validated, and accurate data to stakeholders.
• Oversee the development of enterprise dashboards using business intelligence tools.
• Ensure all business analytics products adhere to college standards in data quality, reproducibility, security, and design, working closely with data governance stakeholders.
• Collaborate with the Information Technology department to ensure secure and efficient data delivery.
• Lead, mentor, and supervise a team of talented analysts.
• Manage strategic projects and ad hoc data requests from internal and external stakeholders.
• Translate user requests into intuitive, visually appealing data displays while meeting the diverse needs of our audience.

Essential Responsibilities and Duties

• Direct, coordinate, and execute sophisticated business analytics processes to align the data efforts of the College to strategic goals and front-line initiatives.
• Work with the Director of Data Science & Analytics in improving access to meaningful strategic data and information through reports, reporting infrastructure, dashboards, and KPIs with a focus on ease-of-use, effective data visualization, accuracy of data, and when necessary, security of data.
• Collect data needs from users across the college and translate them into intuitive, stunning, and strategic data products.
• Manage team resources to ensure that ad hoc requests and strategic projects are delivered in a timely manner.

• Lead, mentor, and supervise a team of data analysts to ensure that data requests and strategic projects are delivered following best practices in a timely manner.
• Assist analyst team in understanding requirements, design, implementation, peer review, and communication of results.
• Manage ad-hoc data requests and prioritize resources to ensure data is accessible to college personnel.

• Steward Data Governance at SLCC and work with team to strategize data governance priorities and requirements.
• Manage data governance processes.
• Work with data engineering team to conduct root cause analysis of data quality issues.

• Act as a resident expert for report writers.
• Provide technical expertise, assistance, and training to other departments across SLCC in creating reports to extract insights from data.
• Promote effective report writing, data visualization, and data analysis to college personnel.

• Serve as an office representative on various committees and at various meetings.
• Be an advocate for data across the College.
• Other duties as assigned.

Minimum Qualifications

• Bachelor’s degree in a relevant field (e.g., Data Science, Business Analytics, Computer Science).
• Proven experience, at least four (4) years of direct, paid, full-time experience, in business analytics, data visualization, and data-driven decision-making.
• Strong knowledge of data management principles, data governance, and data quality standards.
• At least three (3) years of experience with SQL or other programming languages.

Preferred Qualifications

• Proficiency in data visualization tools such as Tableau, Power BI, or Cognos.
• Knowledge of Oracle Apex.
• Graduate degree in Information Technology, Statistics, Business Management, or related field.
• Experience in a community college or educational administration.
• Experience in leading and mentoring a team of analysts.
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.

Knowledge, Skills & Abilities

• Proficiency in learning new software tools and reporting processes efficiently.
• Demonstrated leadership in reporting from data and analytics systems, including assessing, updating, and optimizing data and reporting processes.
• Understanding of Data Governance principles and objectives.
• Ability to think systematically from both executive and front-line perspectives.
• Experience in project management and driving successful project outcomes.
• Strong knowledge of relational databases and proficiency in querying tools.
• Direct experience in report, dashboard, and query writing using a business intelligence software.
• Expertise in SQL for data manipulation and analysis.
• Demonstrated skill in effective data visualization and communication, with the ability to tell compelling stories through data.
• Excellent communication skills, including the ability to collaborate and provide constructive feedback to diverse teams.
• Understanding and commitment to the mission of a comprehensive community college.
• Effective communication across diverse populations, cultures, and abilities to maintain positive relationships within the College.
• Awareness of patterns of inequity in student outcomes and a willingness to address them proactively.
• Knowledgeable about the social and historical context of exclusionary practices in American Higher Education.
• Ability to work with a diverse academic community, including students, faculty, and staff from various backgrounds.
• Strong leadership, communication, and organizational skills for facilitating productive meetings and documenting data and decisions.
• Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.
• Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.

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