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Specialist II, Auto Award (Part Time)
Job Description
Position Title
Specialist II, Auto Award (Part Time)Open Internally or Externally
ExternalIf faculty, tenure track status
Not ApplicableReports to (title)
Graduation CoordinatorDepartment
Office of the Registrar and Academic RecordsRequisition Number
P23242Position Type
ReplacementJob Category
Part-Time Staff - VariableFT/PT
Part-timeInitial Work Location
Taylorsville Redwood CampusStarting Salary
$14.50-$15.14Job Open Date
05/23/2023Open Until Filled
YesJob Summary
Under the direction of the Graduation Coordinator, work with student populations who are eligible for auto-awarding. Accurately input data. Demonstrate strong understanding and knowledge of academic records policy and procedure, including graduation. Work closely with the Banner and DegreeWorks reports. Provide assistance to students and staff. Communicate effectively in-person and with email correspondence. Perform Graduation Office processes and functions.
Essential Responsibilities and Duties
Enter large amounts of data into student information system. Work closely with Banner, DegreeWorks, and Excel reports for auto-awarding process. Determine and ensure accuracy of student information and academic history with the understanding of course description, credit hours, programs, majors, and schools.
Evaluate audits for graduation. Assist students and faculty over the phone or by email. Ability to work under pressure and meet deadlines. Perform other functions pertaining to the Graduation Office. Work with confidential student records.
Assure accurate responses to questions regarding student’s academic history. Guarantee that policies and procedures are followed, and student needs are met through courteous and effective customer service. Follow through and solve academic dilemmas. Communicate with sometimes frustrated students.
Check for errors in past graduation audits from previous semesters. Update students’ audits on an as needed basis.
Process program exceptions in DegreeWorks. File all Correspondence, OJT hours, and Curriculum Exception emails into Etrieve.
Correspond and communicate with a variety of persons through letters, email, phone, and in-person contact. Work closely with the Graduation Office and the Transfer Evaluation Office. Work with the Curriculum Exceptions Office. Assist in the processes of Next Step and Reverse Transfer.
Evaluate audits for graduation. Assist students and faculty over the phone or by email. Ability to work under pressure and meet deadlines. Perform other functions pertaining to the Graduation Office. Work with confidential student records.
Assure accurate responses to questions regarding student’s academic history. Guarantee that policies and procedures are followed, and student needs are met through courteous and effective customer service. Follow through and solve academic dilemmas. Communicate with sometimes frustrated students.
Check for errors in past graduation audits from previous semesters. Update students’ audits on an as needed basis.
Process program exceptions in DegreeWorks. File all Correspondence, OJT hours, and Curriculum Exception emails into Etrieve.
Correspond and communicate with a variety of persons through letters, email, phone, and in-person contact. Work closely with the Graduation Office and the Transfer Evaluation Office. Work with the Curriculum Exceptions Office. Assist in the processes of Next Step and Reverse Transfer.
Minimum Qualifications
- High School Diploma or equivalence.
- One year work experience in a student services or customer service environment.
Knowledge, Skills & Abilities
Knowledge of:
- College Catalog to include Academic requirements, course descriptions, credit hours, programs, majors, and schools.
- College departmental policies and procedures, specific to job responsibilities.
- Student Information Systems.
- DegreeWorks.
- MySLCC and college web site knowledge.
- PC compatible computers.
- Adobe Software.
- Microsoft Word processing and Excel spreadsheet software.
- Knowledge in Etrieve.
- Email, phone, and scanners.
- Family Educational Rights and Privacy Act.
- Civility and Urbanity.
Skills:
- Ability to accurately input data.
- Detail oriented.
- Demonstrated ability to process large volumes of work while maintaining a high level of accuracy.
- Organize, multitask, and manage priorities/workflow efficiently and productively.
- Communicate effectively with students, staff, faculty, and community members.
- Make sound decisions.
- Work effectively under pressure and adhere to strict deadlines.
- Ability to resolve conflicts and create solutions.
- Work with confidential material and sensitive matters with integrity, diplomacy, and discretion.
- Strong organizational and interpersonal skills.
- Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.
- Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.
SLCC Highlights
Salt Lake Community College is Utah’s largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging HSI, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.
Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging HSI, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.
SLCC Information
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.
SLCC is a participating employer with Utah Retirement Systems (“URS”).
This position may require the successful completion of a criminal background check.
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