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Financial Aid Manager

Metropolitan Community College

Job Description


Full Job Description

Position Information

Position Information


Career Opportunity Number

Position Title:
Financial Aid Manager


Position Type:

Class Category
Classified Staff

Job Open Date

Job Close Date

Open Until Filled

Initial Screen Date:

Minimal Qualifications:
  • Bachelors degree

  • Three (3) years of student services experience in a college or university.

  • Minimum Qualification can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Preferred qualifications:
  • Masters degree preferred.
  • Experience working in Financial Aid Office
  • Knowledge of Financial Aid procedures and practices
  • Evidence of experience and/or skill supervising employees
  • Experience with budget management

Work Hours
Normally scheduled Monday through Friday; however, may be required to work other shifts to include evenings and/or weekends. Schedule subject to change based upon department needs.

Annual salary starts at $57,108. Competitive benefit package is included.

Special Instructions to Applicants
Please note:

Resume, cover letter, and transcripts must be included with the application. Interviews will be conducted by a screening committee.

We offer all full-time employees medical, dental, vision, and life insurance plans, as well as retirement, 403b, employee assistance, wellness programs, and flexible spending and health savings account. We have a generous time-off policy including vacation, sick/personal days, holidays, and paid spring and winter break.
We cant wait to show you why Metropolitan Community College is a great place to work!

Class Summary
This is the second level in the Financial Aid series. Incumbents develop, implement, and manage financial aid programs at a campus within the District and help promote MCC programs and financial assistance with the community and prospective students/parents. Major duties and responsibilities include: assisting the development and Implementation of institutional awarding strategies to ensure proper allocation of State, Federal and institutional funds; supervising daily operations and personnel of financial aid services; providing trainings and guidance to subordinate staff; ensuring consistency and compliance with policies, procedures, and applicable regulations or guidelines; coordinating services with other departments and outside agencies; evaluating programs and services and provides recommendations for improvements.

  • EOE/M/F/Vet/Disabled

Typical Essential Duties
  • Supervises daily operations and financial aid services staff, to include: prioritizing and assigning work; conducting performance evaluations; coordinating staff training; and implementing hiring, discipline, and termination procedures.
  • Develops, implements, evaluates, and manages campus financial aid programs, and assists with developing and implementing institutional awarding strategies to ensure proper allocation of institutional awards; ensures that all operations in assigned area are performed consistently and in accordance with policies, procedures, and applicable regulations, or guidelines.
  • Provides specialized assistance and information to staff, students, and parents, to facilitate the timely processing of scholarships and student aid application; counsels students and their families on topics related to financial planning and resources, and academic services.
  • Coordinates professional development activities for Financial Aid and Veterans staff and the Work Study program; work may involve processing applications, determining awards, maintaining records, monitoring progress, and performing public relations.
  • Prepares, maintains, and/or reviews reports, records, applications, and other documentation, to facilitate timely and accurate documentation, and ensure compliance with applicable laws, policies, and procedures; work may involve analyzing financial and other data to determine student eligibility and award allocations.
  • Coordinates with campus administrators, faculty, staff, students, and other internal and external staff, departments, and agencies to provide specific and general information, resolve complex issues, establish partnerships, and facilitate departmental operations.
  • Performs other duties of a similar nature or level.
  • This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

  • Supervisory principles;
  • Financial aid procedures and practices;
  • Financial aid programs;
  • Modern office practices, procedures, and equipment;
  • Applicable Federal, State, and local laws, rules, and regulations;
  • Filing and recordkeeping principles;
  • Customer service principles;
  • Basic budgeting principles;
  • Computers and related software applications.

  • Prioritizing and assigning work;
  • Monitoring and evaluating employees;
  • Developing and managing financial aid programs;
  • Providing customer service;
  • Operating modern office equipment;
  • Applying applicable laws, rules and regulations;
  • Reconciling and monitoring scholarship and loan funds;
  • Using a computer and related software applications;
  • Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.

Positions Supervised
May include all or some of the following:

  • Student Financial Aid Specialist(s)

  • Student Financial Aid Advisor(s)

  • Student Financial Aid Technician(s)

Physical Requirements
Positions in this class typically require: climbing, balancing, stooping, reaching, standing, walking, fingering, grasping, talking, hearing, and seeing.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Incumbents may be exposed to environmental conditions, such as, challenging behaviors, imminent danger, and threatening environments.

Licensing Requirements


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