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Information Technology Specialist II - Microcomputer Support

Job Description

Job Posting Title

Information Technology Specialist II - Microcomputer Support

Location

Los Rios Community College District (District Office)

Department Location

Information Technology

Posting Number

C02622P

Position Type

Classified (Regular)

Temporary Position Category

N/A

The Institution

About
The Los Rios Community College District is the second-largest, two-year public college district in California, serving approximately 75,000 students in the greater Sacramento region. The District’s 2,400 square mile service area includes Sacramento and El Dorado counties and parts of Yolo, Placer, and Solano counties and is comprised of four uniquely diverse colleges – American River, Cosumnes River, Folsom Lake, and Sacramento City colleges. In addition to each college’s main campus, the District offers educational centers in Placerville, Davis, West Sacramento, Elk Grove, Natomas, and Rancho Cordova.

The Los Rios District Office is centrally located in the heart of the Sacramento valley. The growing Capital Region has strong communities and emergent arts and dining scenes, and is nearby some of the most celebrated tourist destinations in the country – Lake Tahoe, Napa Valley, and San Francisco. The Sacramento area is a great place to live and work.

Strengths
The District has approximately 6,000 employees throughout our four colleges and District Office complex. The District Office is centrally located between all four colleges and provides welcoming, inclusive, and equitable environments for Los Rios students, employees, and our community partners. Our departments strive for the highest quality in all programs, services, and activities, and are focused on advancing the learning of our diverse student population through improved academic and social outcomes.

Our Vision
Our Colleges offer equity-minded, academically rigorous, student success centered education. Our objective is to help our students successfully achieve their academic goals, whether they want to transfer to a four-year college or university, earn an associate degree, or obtain one of more than 100 certificates in high demand career fields.

Position Summary

This is an experienced Information Technology Specialist I or equivalent who has broad levels of responsibility, works in more complex system environments, works with multiple PC platforms and operating systems, or is primarily responsible for a major technical area. Incumbent performs duties with minimal supervision.

For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here.

Salary

$6,854.29 - $8,339.30 per month. Starting salary is at Step 1 ($6,854.29. LRCCD Salary Schedules

Additional Salary Information

No additional salary information to note

Benefits

Los Rios Community College District offers competitive salaries and a very comprehensive employee benefits package to include medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments.

Full-time, twelve-month employees receive 18 days of annual paid holidays, 15 days’ vacation yearly (with increases after 5 & 10 years), and 8 hours of sick leave per month. Los Rios also offers extensive professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. You are eligible for the aforementioned benefits as a regular employee with a permanent assignment of 0.50 FTE or greater. To calculate this position’s FTE, take the number of hours per week divided by 40, to get the percentage of hours worked. Then take the number of months worked divided by 12, to get the percentage of work year. Then take the percentage of hours worked multiplied by the percentage of months worked to get the position’s FTE (e.g., a position that is 30 hours per week with a work year of 10 months: 30/40 = 0.75; 10/12 = 0.8333; 0.75 * 0.8333 = 0.625 FTE). For the full LRCEA contract agreement details, click here.

Assignment Responsibilities

Determines requirements, installs, configures and maintains desktop operating systems, virtual environments, and application software and hardware in an organization-wide, networked environment. Assists end users with hardware and software applications and/or network usage problems and provides problem resolution; troubleshoots and repairs microcomputers by replacing components and rebuilding and upgrading with new and/or used components; and troubleshoots system problems to provide continued operation through permanent solutions or ways to work around the problems. Serves as technical advisor to college and District staff; assists staff with the planning for new systems or system upgrades; works with college and District Office technicians, specialists, and analysts to maintain college and District-wide systems integrity; and determines necessity and extent of software and hardware upgrades for student use, college staff, administrators, and/or faculty. Develops specifications, descriptions, and operating instructions; performs system analysis on projects of moderate scope; and resolves network connectivity problems on local area network. Manages active directory objects, network shares and network services. Performs first-level problem resolution as assigned by help desk; ensures microcomputers and servers are in compliance with licenses and copyright laws; and researches new technology, evaluates feasibility, and provides draft requisitions for computers and computer related materials. Maintains a depot of spare components for microcomputer repair; surpluses microcomputers and related components; mentors and oversees the work of student assistants and junior technicians; and updates and maintains industry knowledge as related to job functions. Performs related duties as required.

Work Year

12 month

Work Schedule

8:00 a.m. to 5:00 p.m., Monday – Friday
(Remote: Monday, Wednesday, and Friday; In-Office: Tuesday and Thursday)

Total Hrs per Week/Day

40 hours per week

Special Requirements

Any offer of employment is contingent upon the successful completion of a medical evaluation.

Minimum Qualifications

EXPERIENCE/EDUCATION: An Associate degree in computer science or closely related field (or completion of an equivalent certificate program) and two years in class of Information Technology Specialist II; OR, an Associate degree in computer science or closely related field (or completion of an equivalent certificate program) and five years experience directly related to job duties; OR, a combination of training and/or experience totaling eight years that is likely to have provided the required level of knowledge and abilities.

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.)

Education must be from an accredited institution.

Application Instructions

Applicants applying to this position are REQUIRED to complete and submit:
  1. A Los Rios Community College District Application
  2. Resume
  3. Letter of Interest
NOTES:
  • Applications submitted without all required documents, listed above, will be disqualified.
  • Applicants indicating “see resume” on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.
  • Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.
  • Applicants, including current Los Rios Community College District employees, are required to provide official transcripts, if required to meet the minimum qualifications for the position.
  • Applicants are required to submit official transcripts within 60 days of the time of hire.
  • Graduate advising documents and grade reports will not be accepted as official transcripts.
  • Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.
  • A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.
  • Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here.

Do not submit additional materials that are not requested.

Posting Date

05/30/2023

Closing Date

06/13/2023

Open Continuously

No

Beginning On (or About)

07/01/2023

How and where to apply

Please visit our Frequently Asked Questions for complete information on how to apply online with our District. If you need assistance with any phase of the application process, please call (916) 568-3112 during regular business hours 8:00 a.m. – 5:00 p.m. PST, Monday through Friday.

After hour inquiries should be emailed to HR@losrios.edu. Submission of applications are by 11:59 p.m., of the posting closing date.

Conditions

Offers of employment are contingent upon the successful clearance from a criminal background check and proof of identity and eligibility to work in the United States prior to the first day of work. Tuberculosis (TB) risk assessment and Certificate of Completion must be obtained within 15 days from the start of employment. The District may select additional qualified candidates should unexpected vacancies or needs occur. When education is a requirement for the position, official academic transcripts from the accredited institution must be submitted within 60 days of hire.

For the latest information on Los Rios Community College’s COVID-19 protocol, please visit COVID-19 Updates.

Quicklink

https://jobs.losrios.edu/postings/22480

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