Job Description

Career Services Specialist

Position Type: Full time

Requisition No: 24026

Category: Classified

Supervisor: Counseling and Career Services Manager

Last Updated: December 2023

Job Purpose: Under the supervision of the Counseling and Career Services

Manager, the Career Services Specialist will support students and staff by providing career-related outreach and fostering relationships with potential employers and/or external partners leading to positive career outcomes for students.

Location: Remote, various locations throughout California

Salary Range: The beginning salary range for this position is Range 19,

(Steps 1-3) $70,761.57 - $78,027.85.

The first review of the applications shall occur approximately on 01/19/2024

Position Overview

The Career Services Specialist provides career-related information and support to students, staff, and potential employers to increase skill development, career readiness, and positive student workforce outcomes. This may include collaborating to develop new resources and supports, leveraging technology platforms, gathering feedback from students, fostering relationships with employers, and participating in larger partnerships and initiatives cross-functionally. This position works closely with administration, faculty, management, external entities, staff, and students. Career Services Specialists must be flexible with their schedule, as hours may include evenings and/or weekends.

Essential Job Duties and Responsibilities

The duties below are representative of the role and are not intended to cover all of the duties performed within the scope of work.

• Coordinate and deliver a variety of workshops and 1:1 support opportunities focused on building student workforce readiness throughout the entire student journey. Topics include but are not limited to personal branding, resume writing, interview preparation, job search techniques, transferable skills and other topics relevant to developing students knowledge, skills, and marketability.
• Responsible for the growth, curation, and engagement of students, alumni, and employers with career platforms, including but not limited to resume uploads, student applications, employer posting of employment opportunities, industry events, and employer information sessions and job fairs.
• Collaborate cross functionally with various departments, teams, and partners including the Workforce Strategy and Innovation Team, industry partners, Instructional SMEs to align learning outcomes with career readiness preparation; and design supports to drive positive career outcomes.
• Define, track, report and analyze career readiness and career outcomes.
• Create and conduct surveys, feedback opportunities, and other data collection to inform the creation and iteration of support needs.
• Foster, develop, and manage relationships with potential employers, professional organizations, and/or external partners to seek resources and opportunities for students.
• Keep up-to-date on career and workforce trends, industry requested transferable skills, and career readiness resources.
• Rethink the delivery of career services learning opportunities with a mindset of innovation, equity, and student empowerment.
• Audit career services platforms to ensure functionality, and implement updates to improve the user experience.
• Perform other related duties as assigned that support the objective of the position.

Knowledge, Skills, and Abilities

• Working knowledge of communication tools and technologies.
• Ability to document engagements and inquiries and follow-through on next steps.
• Knowledge of program support principles and practices.
• Proficient knowledge of computer applications including common office productivity software, internet, and software applications and platforms supporting academic and higher education in general.
• Proficient knowledge of specialized, program-specific computer applications or reporting databases.
• English language oral and written skills sufficient to prepare materials and reports.
• Well-developed oral communication skills to convey concepts in individual and group settings for career coaching, skill development, and personal growth.
• Intercultural communication skills and cultural competency to work cooperatively with a diverse population of team members, students, and service providers.
• Demonstrated commitment to improving outcomes for all students, particularly disproportionately impacted populations.
• Ability to perform the essential responsibilities and functions of the position.
• Ability to be flexible and adaptable in a fast paced environment.
• Ability to work independently and remotely with minimal supervision.
• Ability to work cooperatively with students, faculty and staff, as well as external service providers, families, community organizations, and other agencies.
• Ability to develop and maintain active advocacy relationships with students.
• Ability to organize and prioritize work, manage time, and meet program deadlines.
• Knowledge of the mission of the Calbright Community College.
• Knowledge of current labor market trends.
• Knowledge of effective marketing techniques.
• Knowledge of post-secondary educational organizations.
• Skill in operating a computer and various supporting software packages including online tools used for communication, presentation, documentation, and data analysis.
• Ability to prioritize and manage multiple work tasks or projects in a fast-paced environment.
• Ability to utilize data to inform prioritization and design or iterate student supports.
• Ability to make public presentations in small or large group settings.
• Ability to communicate in a professional manner, orally and in writing, in both formal and informal settings with students, faculty, staff, managers, and others involved with the program.
• Ability to maintain confidentiality.

• Demonstrated understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, staff and faculty.

Minimum Qualifications

• The position requires a High School diploma or equivalent and at least 2 years of experience in a highly responsible customer support capacity, involving frequent customer contact, preferably in an educational environment. One year of college-level courses can substitute for one year of experience.
• 1+ years experience with career services, workforce development, or a similar field.

Desired Qualifications

• Experience developing programs based on feedback and need.
• Experience with human-centered design.
• Familiarity with Linked-In Learning.
• Experience with durable skill development.

Working Conditions and Travel

• Calbright College is a statewide online college where all instruction and support are done via various online technologies both in person and remotely. Calbright College has administrative offices in Sacramento available for use. When working remotely, employees should be able and willing to use digital communication tools as used by the college, and have the ability to work on a computer for extended periods of time.
• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Calbright College policies, procedures, and Title IX.
• Calbright College celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing Calbright Colleges strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
• Requires the ability to function in a remote online instructional environment performing work of primarily a sedentary nature. Requires the ability to use hearing and speech to make presentations to groups and carry on conversations over the phone and in-person. Requires speaking skills to communicate with staff and students in one-on-one and small group settings, on the phone, and to distinguish sound prompts from various types of equipment. Requires near visual acuity to read printed materials and computer screens. Requires sufficient hand/arm/finger dexterity to retrieve work materials, operate a personal computer keyboard, and operate standard office equipment. Requires the ability to lift and/or move up to 25 pounds.
• Work is performed indoors where minimal safety considerations exist.

Equal Employment Opportunity

Calbright College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, veteran status, disability or genetics. In addition to federal law requirements, Calbright College complies with applicable state and local laws governing nondiscrimination in employment.

Who We Are

Calbright College is one of Californias newest community colleges – the first statewide, online campus designed to bridge the gap between employers with unfilled positions and students who dont have either the time or money to attend a traditional school. Our mission is to increase economic mobility and close equity gaps for working adults who lack easy access to traditional forms of higher education by offering online, flexible, affordable skills-based programs that provide tangible economic value for both working adults and hiring managers.

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