Early College Support Coordinator

Apply Now

Middlesex Community College

Location: Lowell, Massachusetts
Category: Other Administrative Positions
Date Posted: February 9, 2024
Application Deadline: Open until filled

Job Description

About Middlesex Community College:

Middlesex Community College (MCC), established in 1970, provides access to affordable education for a diverse community from all ethnic backgrounds and identities, preparing individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities.

The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a culture of inclusion in which our employees feel supported and empowered to best serve our diverse student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan.

As an Affirmative Action employer, MCC strongly encourages members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence to apply.

Job Description:

Title: Early College Support Coordinator (Grant-Funded)

Unit: MCCC Professional Staff, Grade 5, Senior Special Programs Coordinator

Department: Education and K-16 Partnerships

Reports to: Dean of Education and K-16 Partnerships

Date: February 6, 2024

General Summary: Middlesex Community College (MCC) has been awarded two Early College designations by the Massachusetts Department of Higher Education (DHE) and the Massachusetts Department of Elementary and Secondary Education (DESE). The Early College Student Support Coordinator, working out of the Division of Education and K-16 Partnerships, will be responsible for the recruitment, retention, and management of Early College students. The Coordinator will direct the case management and academic planning for individual students and their respective retention and completion goals. The Coordinator will work collaboratively with early college partner high schools, MCC, and Early College team members to support services and develop interventions and success strategies for students in support of the Early College efforts aimed at increasing student persistence, retention, certificate/degree completion and successful transfer to four-year institutions.

Duties and Responsibilities:

Achieve individual student caseload retention and completion goals as established by the Early College/MCC Partnership
Assist with the planning and implementation of all EC student activities, communications, and related events.
Carry out and be accountable for individual caseload outreach and intervention
Create and manage student progress tracking dashboard
Empower students to develop and accomplish their personal, academic, and professional goals. Guide students to develop personal accountability for their decisions and an understanding of how those decisions impact their success
Maintain current knowledge of academic and occupational degree requirements, graduation requirements, transfer requirements, and pre-requisite requirements to advise students toward completion.
Exercise professional discretion and judgment, to help students create a personal education plan. Manage and advise student cohorts regarding course registration, admissions process, financial aid, career services, and other related topics
Contribute to the development and formulation of policy in alignment with grant parameters as required by the Massachusetts Department of Elementary and Secondary Education (DESE). Handle confidential decision-making and policy-making matters related to student progress reporting
Collaborate with the Dean of Education and K-16 Partnerships, Director of Concurrent and Dual Enrollment, and Coordinator of Early College Programs to ensure alignment across related departmental initiatives and strategic goals
Refer students to appropriate internal and community-based programs and support services. Initiate contact with faculty, staff, and the Center for Student Success and other departments to assist students with questions and needs utilizing a total case management model.
Manage early alert interventions for respective caseload
Serve as a liaison with MCC academic advisors and departments. Attend departmental and advisory meetings to remain current on program offerings, career/occupational outlook, and other departmental information.
Develop student success, retention, and completion materials and presentations to support individual and group sessions
Act as a liaison between Middlesex Community College and Early College high school programs

Requirements:

Bachelor's degree from a four-year college or university in education or a related field.
3 years of experience in an urban high school or higher education setting or case management experience.
Ability to work autonomously, and collaboratively, and use independent judgment with staff at Middlesex.
Ability to make independent decisions regarding program implementation.
Excellent written and oral communication skills.
Experience collecting, analyzing, and developing data reports.
Knowledge of presentation methods and techniques, project planning, goal setting, and group dynamics, customer service techniques including excellent phone skills and technology-related communication skills.
Ability to multi-task and handle high-volume student interactions during peak periods.
Self-motivated to perform job duties and meet goals without extensive direction.
Ability to speak effectively in front of large, small, and diverse groups.
Ability to write routine correspondence clearly and concisely, provide well-thought-out details and perform data entry and retrieval, and utilize complex computer programs and software.
Ability to assess situations, identify problems, propose solutions, develop strategies for improvement, and demonstrate follow-through with minimal supervision.
Ability to read and interpret policies, protocols, and guidelines
Experience with equity-minded work and/or understanding of individuals of diverse identities such as race, ethnicity, socioeconomic level, sexual orientation, and veterans including those with different levels of academic preparation, and varying physical and learning abilities

Preferred Qualifications:

Master's degree from a regionally accredited university or currently working towards Master's Degree completion.
Bilingual skills a plus
Previous experience developing and implementing outreach plans and success strategies.
Knowledge of early college high school and MCC academic programs, requirements, and processes as they relate to Early College students.

Additional Information:

Salary Range: $63,288 is the starting salary for a Grade 5 position with a Bachelor's Degree; actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include:

High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
Competitive Dental and Vision Plans
Flexible Spending Account and Dependent Care Assistance programs
Low-cost basic and optional life insurance
Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
12 paid holidays per year and competitive Sick, Vacation, and Personal Time
Tuition Benefits for employees and dependents at state colleges and universities
Short-Term Disability and Extended Illness program participation options
Professional Development and Continuing Education opportunities
Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
Access to the Commonwealth's Mass4You, employee assistance program
Free employee parking on Bedford and Lowell campuses
Eligibility towards Public Service Loan Forgiveness (PSLF)

Location: Lowell campus with occasional travel to Bedford or high schools as needed

Hours: 37.5 hours per week, schedule to be determined upon hire. This position will be eligible for a maximum of two days of telework in accordance with the College's telework policy.

Expected Start Date: March 2024

Application Deadline: February 27, 2024

Application Instructions:

Please apply directly to this position via Middlesex Community College's Employment Opportunities webpage:https://middlesex.interviewexchange.com

All applicants must apply online by submitting:

Cover Letter
Resume
Names and contact information for three (3) professional references

Pre-Employment Requirements:

The College will not sponsor applicants for work visas.

All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary.

Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at careers@middlesex.mass.edu.

Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at 781-280-3549 or careers@middlesex.mass.edu.

Job Type: Full-time

Pay: From $63,288.00 per year

Benefits: