Job Description

Nursing Student Intake Specialist

Job ID 1643

Date Posted: 02/08/24

Department: Nursing Program

Employee Group: Meet and Confer

Schedule: 15 hours, 40 weeks, Schedule is variable.

Compensation: $20.00 per hour, Grade 11

Benefits: Part-Time, no benefits

Reports to: Program Director - Nursing

Posting Closes: 02/23/24

SUMMARY
This position will facilitate the integration of nursing students into academic programs, the primary responsibility of this role is to oversee the comprehensive intake process of nursing students, tracking, ensuring the transition from application to enrollment. This position requires a combination of administrative skills, communication skills, and an understanding of nursing education.

ESSENTIAL FUNCTIONS

• Update and maintain ready lists for all nursing programs.
• Monitor and review the plan of study for incoming nursing students and those on any of the nursing waitlists.
• Work with incoming students (and the Nursing Programs Director) to communicate program information, develop individual education development plans (EDPs) and to assign students.
• Collaborate with the Nursing Program Director and other Nursing Department personnel to review and evaluate nursing program policies and procedures.
• Oversee and update tracking tools/records for individual cohorts, including admission data, progression and graduation data, and information related to licensure.
• Provide information to prospective students and/or those removed from the ready list about application and/or re-application to the Nursing Programs.
• Participate in the Nursing Department and/or other Nursing Committee meetings as appropriate.
• Other duties as assigned by the Nursing Programs Director or Associate Dean.
• Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.

JOB SPECIFICATIONS
Education Credentials
● Associates Degree preferred

Work Experience
● Minimum of two years experience clinical or administrative assisting experience required.
● Demonstrated knowledge of Practical and Associate Degree Nursing programs highly preferred.
● Experience working with a diverse student population is preferred.

Skills

• Strong working knowledge of Microsoft Office (MS Word, Excel, PowerPoint) and PeopleSoft Student Administration (CWIS) or willingness to learn CWIS. 
• Must be proficient in verbal, written, and interpersonal communication skills to work effectively with diverse populations.
• Demonstrated ability in excellent customer service skills including effective and pleasant communication, helpful manner both in person and on telephone or via written communication required.
• Must be able to use sound judgment in handling sensitive or difficult situations.
• Ability to organize work, handle multiple tasks, and meet timelines in a multi-project environment with minimal supervision. 

Physical Demands
● Ability to work in a high traffic, indoor environment
● Ability to work in a busy office environment with frequent interruptions

Mental Demands
● Ability to manage multiple priorities and work under pressure while possessing mature judgment and flexibility in regards to interruptions and schedule changes.
● Understand and appreciate our community college philosophy and diverse populations.
● Must use good judgment in handling sensitive or difficult situations in a professional manner.

Working Conditions
● GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
● Work a variable schedule in order to meet student needs.

NEXT STEPS / APPLICATION PROCESS
● Please fill out an application at https://www.grcc.edu/jobs. Submit a cover letter and resume.

The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.

● Predictive Index Assessment (behavioral & cognitive) REQUIRED: In order to have your application considered, you must complete the assessments:
https://assessment.predictiveindex.com/bo/8MMT/nursing_student_intake_specialist

HIRING PROCESS
GRCC uses an Evidence-Based Selection Process, where we make data-driven hiring decisions to help mitigate bias throughout the hiring process. As part of this process, candidates will participate in assessments (cognitive and behavioral), reference checks, and interviews. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal-opportunity employer. Visa sponsorship is not available.

NONDISCRIMINATION STATEMENT

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.

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