Position Summary

This position is primarily focused and responsible for assisting the counseling and advisement area of the Division of Student Services to assist students in achieving their social, personal and academic goals in the community college setting, pursue immediate employment in their career areas or continue education at a four-year institution.

Essential Duties and Responsibilities

The essential job functions listed are not comprehensive and duties and responsibilities may change without notice.

• Effective human relations skills, professionalism, enthusiasm and commitment to career exploration.
• Excellent oral and written communication skills.
• Knowledge of current employment trends.
• Knowledge of Bishop State Community College and the Alabama Community College System policies and procedures.
• Knowledge of technical and terminal programs and curriculum.
• Knowledge of Family Educational Rights and Privacy Act (FERPA).
• Ability to utilize and search the internet for information.
• Ability to use current educational technologies in the workplace including word processing, spreadsheet, database, and presentation software (e.g. Microsoft Word, PowerPoint, Excel, Blackboard, etc.)
• Ability to multi-task and prioritize issues.
• Ability to maintain confidential information.
• Ability to work and communicate with a variety of people with diverse backgrounds.
• Ability to utilize email systems to communicate information.
• Proficiency in basic computer operations.
• Ability to work with minimal supervision/ work independently.
• Ability to operate in a professional manner at all times.
• Ability to greet individuals of any background with friendliness, tact and courtesy.
• Ability to operate in high pressure situations and respond to issues in a calm manner.
• Conscientious- wanting to care about how work is done and wanting to do a good job and
• Ability to respond to downtime by taking responsibility to do other work.
• Assist applicants, prospective students, and enrolled students with their educational planning and life goals, including: registration, course selection, advisement, career and social life decisions at the community college.
• Assist in the selection of a transfer institution and identify procedures and equivalent Bishop State courses the student should complete prior to transfer.
• Develop and implement intervention strategies for retention.
• Instruct/facilitate Orientation ORI101 “Strong Start” Courses.
• Provide study skills materials.
• Conduct interesting and beneficial campus-wide workshop/seminars for students.
• Assist applicants, prospective students, and students with planning desired goals with primary emphasis on selection of an academic program and its parameters to meet the goal.
• Assist with career placement, dual enrollment and help identify non-traditional and early college prospects.
• Assist the Student Services Division with program activities, focusing on the goals of each area.
• Participate in the planning and execution of Division events and student activities.
• Familiarize new students to the Learning Assistance Center.
• Assist with the coordination and facilitation of all placement testing.
• Assist with pre-registration and registration duties.
• Advise and communicate regularly with assigned students and utilize the customer relationship management system each semester through personal appointments, telephone conversations, and/or written correspondence (including but not limited to e-mail).
• Maintain a working knowledge of the STARS, BORIS, Canvas, and other related software and assist students in its use.
• Maintain a working knowledge of the Alabama Core Requirements developed by Alabama Articulation and General Studies Committee.
• Review the Bishop State Catalog annually to become familiar with changes affecting prospective and current student enrollment.
• Maintain knowledge of financial aid opportunities for prospective and current students.
• Maintain a general knowledge of other college policies and procedures including academic support, and student activities.
• Work with other departments to remain up to date on processes and program changes that may affect students or the advising area.
• Maintain a presence in the Advising Center on a daily basis.
• Participate in annual planning and evaluation sessions in support of the Colleges vision, statement of purpose, and institutional goals and objectives.
• Seek out, participate, and present at professional development events related to the position.
• Have a focus on being friendly and patient in responding to customer needs.
• Have a willingness to maintain flexibility in order to meet customer needs.
• Have a willingness and desire to learn new things and apply that learning.
• Work a flexible schedule on a rotating basis.
• Assume other responsibilities as needed or directed by the Director of Advising and Student Success, Dean of Students, and/or President.

Salary: ACCS Salary Schedule –E3-03
Continued employment is contingent upon funding from the grant and is on a non-tenured track.

Qualifications

Minimum Requirements:

• A minimum of a Bachelor degree from an accredited institution.
• Experience in student support programs.
• Experience in advising, guiding, or counseling individuals and/or groups.
• Experience in advising academically under-prepared students.
• Experience in an educational setting.
• Documented experience in the use of current educational technologies in the workplace including word processing, spreadsheet, database, and presentation software (e.g. Microsoft Word, PowerPoint, Excel, Blackboard, etc.)

Preferred Qualifications:

• Experience in facilitating placement tests (e.g. Accuplacer).

Application Procedures/Additional Information

Application Procedure:
Position announcements and employment applications are available at https://www.schooljobs.com/careers/accs/bishopstate? Applications currently on file must be resubmitted for this position. Delinquent and/or unsigned application packets and/or documents will not be accepted.
Only complete application packets will be given consideration for employment.

A completed application packet consists of:

• Completed Bishop State Community College employment application.
• Current resume
• Applicable Transcript with conferred date (While an unofficial transcript may be submitted as part of the application packet, an official transcript must be received before the date of hire.)

Application Deadline:
More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process. In accordance with Alabama Community College System policy and guidelines, the applicant chosen for employment will be required to sign a consent form and to submit a nonrefundable fee of $26.40 (additional charges may apply) for a criminal background check. Employment will be contingent upon receipt of a clearance notification from the criminal background check. Bishop State Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employees eligibility to work in the United States as required by the Department of Homeland Security.

Other Information:
The Selection Committee will screen all applicants for the position. The Committee will select applicants for in-person interviews which may consist of question/answer session and /or skills assessments. Applicants must adhere to the Colleges prescribed interview schedule and must travel at their own expense. The College reserves the right not to fill the positions in the event of budgetary or operational constraints. Bishop State Community College is a multi-campus organization and employees of the College are required to travel among various work sites for both day and evening responsibilities and must provide their own mode of transportation. Bishop State Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including postsecondary community and technical colleges under the control of the Alabama Community College Systems Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Bishop State Community College will make reasonable accommodations for qualified disabled applicants or employees. Bishop State Community College reserves the right to withdraw this job announcement at any time prior to the awarding.