Student Services Advisor Social Service
Job Description
Student Services Advisor
Social Service, Lincoln Center
Fordham University
Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.
- Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.
- We offer tuition remission for employees and their dependents
- A generous employer match towards a 403(b) retirement plan.
- As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.
- As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.
- University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.
Hybrid Policy:
Please review the Hybrid Policy here.
Position Summary
Reporting to the Assistant Dean for Student Services, the Student Services
Advisor assists in the development and implementation of GSS Student Services
policies, procedures, requirements, activities, and events.
The Student Services Advisor provides direct support to students, including
academic advisement, planning, registration, problem-solving, information and
referral. They assist with the implementation of GSS/department events and
activities, including, but not limited to, orientation, registration, and graduation.
Essential Functions
∙ Provides information on curriculum/plans of study to students, faculty,
alumni, and all GSS and University departments.
∙ Provides individual advisement to MSW/BASW students on academic
programs, rights, requirements, policies, and procedures.
∙ Ensures the accuracy and integrity of all student and Student Services
data and documentation.
∙ Effectively and consistently utilizes specialized systems of record such as
DegreeWorks, Banner, & Slate.
∙ Supports BASW/MSW students social & emotional well-being and provide
information & referrals when appropriate (e.g., Office of Disability,
Counseling/Psychological services).
∙ Demonstrates awareness and respect for diversity, equality, and inclusion
in work with students and all GSS, University, and community
stakeholders.
∙ Monitors and maintains GSS and the University academic advising
system.
∙ Manages and maintains systems and processes for all Student Services-
related communications.
∙ Assists with implementing student-related events and activities, including,
but not limited to, orientation, registration, graduation, career development,
conferences, workshops, and other social/academic events.
∙ Participates in Student Services Department meetings and GSS/University
meetings and events as required.
∙ Periodic travel, weekend, and evening work required.
∙ Performs other duties as assigned.
Essential Functions Note
This list is not intended to be an exhaustive list.
The University may assign additional related duties as necessary.
Management Responsibilities
Not responsible for supervision or oversight of others.
Required Qualifications: Education and Experience
∙ Bachelors degree
∙ Minimum 3+ years of student service experience
Required Qualifications: Knowledge and Skills
∙ Ethical, sound judgment, detail-oriented, with strong organizational and
time management skills.
∙ Exceptional interpersonal and relational skills.
∙ Strong professional communication skills.
∙ Function independently as part of a team and able to adapt to changes in
priorities.
∙ Technical proficiency with commonly used software applications such as
Microsoft Word, Excel, Google.
∙ Ability to learn new software systems and applications as necessary.
∙ Successful candidates should have a knowledge of and commitment to
the goals of Jesuit Education.
Preferred Qualifications
∙ MSW Degree
∙ Minimum 3+ years of student service experience within a higher education
setting
Minimum Starting Salary: $63,000
Maximum Starting Salary: $68,000
Note: Salary is commensurate with qualifications, experience, and skills.
START DATE: ASAP
APPLY HERE: https://careers.fordham.edu/postings/7049
ABOUT FORDHAM
Founded in 1841, Fordham is the Jesuit University of New York, offering an
exceptional education distinguished by the Jesuit tradition to more than 16,000
students in its 9 colleges and schools. It has residential campuses in the Bronx
and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center
Biological Field Station in Armonk, N.Y., and the London Centre in the United
Kingdom.
Fordham University is committed to excellence through diversity and
welcomes candidates of all backgrounds.
Fordham is an Equal Opportunity Employer – Veterans/Disabled and other
protected categories
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