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Coordinator, STEM and Business Tutor

Job Description

Santa Fe College (SF) has been recognized as one of the top-rated community colleges in the United States. Santa Fe College is a student-centered institution with a commitment to open access, academic excellence, and cultural and ethnic diversity. SF enrolls over 16,000 students each semester, retains and completes over 60% of students every academic year, while over 10% transfer into the University system.

 

Description

The Learning Commons at Santa Fe College serves as a centralized learning hub dedicated to enhancing the academic quality and success of SF students. It functions as the home for comprehensive learning support services, encompassing tutoring, student workshops, co-curricular skills development, and coaching for success skills.

In collaboration with the Director of Learning Commons and other professional staff, the Coordinator for STEM and Business assumes a pivotal role in overseeing the Learning Commons facility and supporting its day-to-day activities for successful operation. In tandem with the Director, the Coordinator ensures the provision of high-quality training, supervision, and evaluation for tutoring teams. The Coordinator is responsible for executing the activity plan, achieving objectives, assessing progress and outcome measures, and managing the coordination of support functions including facilities management, support services consolidation, policy and procedure development, technical assistance, and promotion of the Learning Commons.

Responsibilities and Duties

  • Supervise and support day-to-day activities of the Learning Commons to ensure successful operation.
  • Lead the tutoring and support services for STEM and business disciplines. 
  • Collaborate with faculty and academic departments to ensure the alignment of support services to STEM and Business curriculum.
  • Develop and deliver materials and activities that enhance STEM and Business support services.
  • Collaborate with the Director in ensuring that STEM and Business support services are regularly developed, implemented, and assessed. 
  • Manage the tutors use of scheduling and reporting software for tracking student engagement with tutoring and support services.
  • Conduct and participate in outreach activities and meetings to advance the implementation of the Learning Commons into student networks. 
  • Lead the design and delivery of tutor orientation, training, and assessment.
  • Provide direct tutoring support to students.
  • Consult with Learning Commons and Library staff to resolve operational issues related to the delivery of support services.
  • Collaborate with other professional staff on Learning Commons activities and on the development of support services, providing cross-departmental support as needed. 
  • Ensure facilities management through the maintenance of furniture, technology, and equipment in the Learning Commons.
  • Strictly honor the privacy, security, and confidentiality of student records and other sensitive information according to appropriate state, federal, and College regulations, policies, and procedures.
  • Provide service excellence through courteous, informed, accessible, and professional engagement. 
  • Able to work flexible hours and weekends, including evenings.
  • Perform other duties as assigned.
Reports to: Director, Learning Commons

Qualifications

Required: A bachelors degree in a STEM related field with two (2) years of related work experience, or a combination of related education and experience equal to six (6) years.  
Additional Requirements:  A criminal background check will be conducted.
Preferred:  A degree in STEM or Business related disciplines is preferred, as well as experience in higher education tutoring and teaching. At least one (1) year of supervisory experienced.

General Knowledge, Skills and Abilities

  • Ability to work successfully in a multi-cultural environment.
  • Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
  • Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
  • Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.
  • Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
  • Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
  • Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
  • Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
  • Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
  • Results Orientation – proven ability to set and exceed established targets.
  • Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
  • Detail Oriented - Proven accuracy and attention to detail.
  • Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response. 
 
Application Process:  All applicants must submit a completed online application that includes a letter of intent, an up-to-date resume/curriculum vitae, and unofficial academic transcripts (if applicable) to be considered for this position. Unofficial transcripts are only accepted for review purposes, official transcripts are required prior to any offer of employment being made.

 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. http://www.sfcollege.edu/eaeo/
 

Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions.

Preference will be given to eligible veterans and spouses of veterans.

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