Manager
Job Description
Position Number:
800001Title:
Workday Technical Manager, MD Connect Workday ConsortiumFunctional Title:
ManagerCategory Status:
33-Exempt RegularApplicant Search Category:
StaffUniversity Authorized FTE:
1.0Unit:
USMO-All University System of Maryland Office UnitsCampus/College Information:
The University System of Maryland Office (USMO), led by Chancellor Jay A. Perman, is the staff to the Board of Regents. Staff members advocate on behalf of the 12 USM institutions, facilitate collaboration and efficiencies among the institutions, and provide information about the system to the public. With leadership from the USM Board of Regents and Chancellor Perman, the USMO coordinates academic programs, assists with long-range planning and resource management, facilitates private fund raising, and provides financial stewardship.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.
Position Summary/Purpose of Position:
The Workday Technical Manager requires a high level of expertise in Workday security, integrations, and reporting. Serving the MD Connect Workday Consortium, the Workday Technical Manager will lead a team leveraging Workday applications that cross HR, finance, payroll and Adaptive. This role will be responsible for the day-to-day operation and scheduling of the various leads based on current priorities and needs. Additionally, the incumbent will work collaboratively with the Consortiums HR, Finance and IT leaders as well as MD state organizations that interface with the Consortium. The incumbent will primarily telework with in-person requirements a few times per month. Office location is in Adelphi.
RESPONSIBILITIES
Service Operations and Customer Support
RESPONSIBILITIES
Service Operations and Customer Support
- Provides guidance and leadership to constituent consortium teams to maximize the benefits of Workday in solving problems and enhancing operations.
- Interfaces with Workday to maintain knowledge of product enhancement and security updates, and communicates knowledge with appropriate central and campus team members.
- Offers insights and recommendations to streamline Workday cross-application processes, improve data accuracy, and enhance the user experience.
- Maintains documentation of cross-application-related system configurations, processes, and changes.
- Supports training efforts for tenants and cross-application activities.
- Supports efforts to resolve Tier 3 & 4 issues (i.e., Service Desk tickets).
- Liaises with appropriate central and campus compliance and data privacy leads.
- Troubleshoots technical issues, identifies root causes, and implements solutions to ensure system stability and reliability.
Technology Advancement:
- Analyzes existing technology processes, conducts gap analyses, and contributes to the design and transformation of workflows. Recommends technologies that align with the institutions goals. Advises on best practices for optimizing the use of Workday cross-application features.
- Develops systems and structures as templates for institutions to use in the execution of internal and cross-cutting projects.
- Leads Workday cross-application (e.g., reporting, integrations, and security) system upgrades, enhancements, testing validation, as well as the overall performance of Workday.
- Collaborates across the Workday support teams and business functions to support system functions, ensuring up-to-date documentation of integration-related system functions, processes, and capabilities.
- Stays abreast of Workday releases, new features, and best practices. Implements technology changes as needed to optimize system performance.
Leadership:
- Serves as a key liaison with third parties and other internal stakeholders in support of automation. Works with campus stakeholders and the user community to identify and scope process and system improvement.
- Works with executive director to facilitate the cross-application governance groups and prioritization of processes.
- Leads and supervises projects and activities aided at implementing best practices and driving business growth.
Minimum Qualifications:
MINIMUM QUALIFICATIONS
Education Level/Certifications:
- Bachelors degree.
- Related experience may be substituted for the education requirement on a year-for-year basis with one year of full-time experience being equivalent to 30 college undergraduate credits.
Experience:
- Two (2) years hands-on experience with Workday security, integration, and reporting.
- Supervisory experience.
Knowledge/Skills/Abilities:
- Thorough knowledge of Workday cross-applications.
- Experience configuring Workday cross-applications.
- Excellent verbal and written communication skills; ability to communicate clearly and concisely across technology and business teams.
- Ability to clearly define business challenges and identify and communicate technical and business changes required to address them.
- Ability to drive decision making through a consensus-building approach.
Preferences:
PREFERENCES
Preferred Education Level/Certifications:
Preferred Education Level/Certifications:
- Workday Pro Certification – security, integrations, reporting
Preferred Experience:
- Workday experience in a higher education environment.
- Experience with Adaptive Financial Planning
- Experience with Adaptive Workforce Planning
- Experience with Prism Analytics
- Experience with People Analytics
Additional Information:
HOW TO APPLY:
Resumes will be reviewed until the position is filled. Applicants must combine a cover letter and resume into one PDF or Microsoft word document to the following email address: hr-wtechmgr@usmd.edu.
Best Consideration Date: 05/03/2024.
Open Until Filled
Resumes will be reviewed until the position is filled. Applicants must combine a cover letter and resume into one PDF or Microsoft word document to the following email address: hr-wtechmgr@usmd.edu.
Best Consideration Date: 05/03/2024.
Open Until Filled
Job Risks
Not Applicable to This PositionPosting Date:
04/18/2024Open Until Filled
YesBest Consideration Date
05/03/2024Diversity Statement:
The University System of Maryland is an equal opportunity, affirmative action employer without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin or ancestry, marital status, veteran status, physical or mental disability unrelated to an individuals ability to perform the job, in accordance with applicable law. As required by the 1986 Immigration Act, applicants should be prepared to present acceptable documentation showing their identities, their U.S. citizenship or alien status, and their authorization to work in the United States.
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