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Onboarding Specialist
Job Description
Posting Number
PG193984SPInternal Recruitment
NoWorking Title
Onboarding SpecialistAnticipated Hiring Range
$54,000 -$59,000Work Schedule
8am-5pm; Monday through Friday with the potential for extended hours during peak seasons (May-September)..Job Location
Raleigh, NCDepartment
Onboarding CenterAbout the Department
The Onboarding Center strives to create an efficient, engaging and welcoming experience for employees by providing superior personalized customer service. We strive to be a knowledgeable resource by building and maintaining positive relationships with university partners and promoting the university culture. Promoting institutional pride and engagement among employees are at the core of the services we offer.
Our vision is to be a premier resource for developing an engaged and productive workforce using a customer-centric focus to promote pride, collaboration, and efficiency across the University while serving as a benchmark for effective higher education onboarding and offboarding practices. The center coordinates new employee orientation, engagement activities such as campus tours and trivia activities for employees, as well as assisting colleges and divisions in facilitating smooth onboarding and offboarding experiences.
Essential Job Duties
Join our team as an Onboarding Specialist and dive into the exciting world of creating memorable experiences for new employees! You will get the opportunity to welcome new members of the Wolfpack community and by participating in bus and walking tours that showcase our campus.
In this role you will play an important role in providing support to temporary and permanent employees, supervisors, and HR representatives across NC State.
Key responsibilities include but are not limited to:
In this role you will play an important role in providing support to temporary and permanent employees, supervisors, and HR representatives across NC State.
Key responsibilities include but are not limited to:
- Facilitate one-on-one onboarding sessions for new employees, ensuring critical tasks are completed efficiently.
- Serve as the Subject Matter Expert on onboarding/offboarding processes, providing consultation to departments and supervisors.
- Coordinate employee engagement activities aligned with the universitys mission and vision.
- Manage New Employee Orientation programs, including Benefits Orientation.
- Analyze data trends, troubleshoot system integrations, and recommend initiatives for improvement.
- Provide customer support via email, phone, and in-person interactions.
- Collaborate with team members to enhance onboarding processes and program delivery.
If you enjoy ensuring efficiency, engagement and providing positive experiences for employees, then we encourage you to apply to this position.
Minimum Experience/Education
Bachelors degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
- Familiarity with human resource services, policies, and procedures, including interpreting and conveying them clearly.
- Experienced in planning, coordinating, and facilitating effective information sessions, presentations, and communication materials.
- Strong interpersonal and relationship-building abilities, demonstrated in professional interactions and emotional situations.
- Proficient oral and written communication skills, including clear communications of policy and procedures to a wide variety of employees.
- Proven skills in active listening, counseling, advising, and fostering collaboration within teams and ability maintain a high level of confidentiality.
Preferred Qualifications
- Knowledge of University onboarding/offboarding policies and procedures
- 3+ years of human resources experience in a university setting
- Experience with Peoplesoft or other HR information systems.
Required License or Certification
N/A
Valid NC Driver's License required
NoCommercial Driver's License Required?
NoJob Open Date
05/07/2024Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
05/14/2024Notice to Applicants
Please note that the work history on your resume, must also be included in your application.
Special Instructions
Please include a resume, cover letter and contact information for references.
Position Number
00103355Position Type
SHRAPosition Classification Band Title
University Program SpecialistPosition Classification Band Level
JourneyPosition Classification Salary Range
$ 36,381 - $ 91,526Salary Grade Equivalency
GN11Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventTime Limited Position
NoDepartment Id
484001 - Onboarding CenterAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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