Description

Reporting directly to the Accommodation and Test Centers Manager, this position is responsible for the daily operation of the campus accommodation service and testing center. The position serves as a direct contact with the students, other departments, and faculty across the College to provide information on available resources, programs, and testing and accommodation services. Individuals in this exempt position are expected to generally be available during the normal business hours of the college, and will occasionally be asked to work non-traditional hours, including holidays and weekends, as needed.

What you'll love about us:

• 
  We create the future by cultivating relentless curiosity in our students and each other to unlock new opportunities and break barriers. We take risks, adapt to oncoming challenges and opportunities, and engineer new ideas as we learn from our mistakes and successes.
• We engage fearlessly, bringing passion and energy to our work by dreaming big, being bold, having fun, and fostering a caring environment. Celebrating each other and our results with enthusiasm makes our work meaningful and exciting.
• We build together. Our differences and backgrounds strengthen our teams, where we seek input and ensure every voice is heard. We amplify our impact by empowering each other to take ownership and work together toward a common vision.
• We live authentically, being our best when we share information openly, create clarity, invite stakeholders to participate in decision-making and communicate with the utmost respect.
• We care! We care about our students, our communities, and each other, finding ways to actively engage and invest in the success of those we serve.

Benefits

• Medical/Dental/Vision/Life Insurance/FSA, HSA -see more detailed information here.
• PTO
  • 120 hours per year - Staff
  • 18 hours per year - 9-Month Faculty
  • 35 hours per year - 12-Month Faculty
• Paid Holidays
  • 21 days - Staff
  • 26 days - 9-month Faculty
  • 39 days - 12-Month Faculty
• ASRS (Arizona State Retirement System)
• Remote work eligible after 6-month employment for some positions
• Tuition Voucher (to use towards MCC courses)
• Summer hours - 4-day work week

Mohave Community College is committed to building a social and educational environment free of harassment, prejudice, and discrimination. This environment supports a rich diversity of our communities, students, employees, and the many points of view they bring to campus to enhance the quality of the educational experience at Mohave Community College. We envision each student and employee creating the future and engaging fearlessly in serving our communities. We acknowledge and value differences because they strengthen our teams and communities when we work and build together. We will continue to strive to build and promote inclusive and equitable access to successful educational outcomes and overall college experiences for all Mohave Community College students, and a workplace culture of equity and inclusivity on all campuses so everyone can work and live authentically.

Typical Duties

• Coordinate and supervise a variety of assessments and test batteries, utilizing prescribed disability accommodations as directed, including, but not limited to academic placement testing, online midterm and final exams, pre/post-test procedures, make-up exams, outsourced testing, and career interest test batteries.
• Ensure test security standards and the integrity of the testing process.
• Maintain specialized computer software and inventory of test materials to support testing program functions.
• May direct, coordinate and train student workers, test proctors, or other employees.
• Support students with inquiries regarding accommodation services, including the facilitation of interactive process with students for the purpose of completing the disability service intake process.
• Support required disability awareness activities and assist in the coordination of programs to promote the observation of guidelines, including conducting training seminars.
• Provides on campus support for use of auxiliary aids and services for students and faculty.
• Coordinates the daily processes, activities, and operations of the campus Accommodation and Testing Center. Including accommodation intakes, accommodation testing, placement, proctored, and revenue testing . May be required to travel to other campus location to oversee another campus location on temporary basis.
• Adhere to college, federal and state administrative procedures, guidelines, initiatives and directives to ensure compliance with all relevant regulations affecting college operations.
• Handles highly sensitive information and confidential records and materials in compliance with state and federal regulations.
• Perform other tasks of a similar nature or level as assigned .

Qualifications

Preferred:

• Bachelor's Degree
• 1 year experience in Higher Education or
• Any combination of training and experience sufficient to perform the essential functions of the job.

Core Competencies:

• Accountability (Beginner Level) - Adheres to deadlines and appointments. Is transparent when anticipating problems or errors. Delivers work on time as agreed. Takes responsibility for mistakes. Willingly assists colleagues if problems arise or mistakes are made.
• Adaptability & Flexibility (Beginner Level)- Adapts effectively to change by accepting changes in work processes readily and with an optimistic perspective of the resulting benefits. Does not need too much time to adapt to a new task. Handles new standards and work environments will ease.
• Customer Focus (Intermediate level)- Skillfully serves diverse customer base. Maintains composure during stressful or difficult situations. Demonstrates to the customer that they are being heard and that their feelings about situation are understood. Looks at the organization through the eyes of the client and his needs? makes improvements accordingly.
• Diversity and Inclusiveness (Beginner Level) - Understands the benefits of a diverse workforce. Works to understand the perspectives of others. Includes and welcomes others. Builds constructive working relationships characterized by a high level of acceptance, cooperation and mutual regard.
• Ethics & Integrity ( Intermediate Level) - Demonstrates respect for all team members regardless of individual capabilities, agendas, opinions or needs. Directs others towards behavior based on accepted social and ethical codes. Limits information sharing to only those entitled to it. Takes responsibility for and is transparent in his/her own actions.
• Problem Solving (Beginner Level) - Takes time to identify and clarify the problem. Knows how to research the problem, e.g. where to obtain relevant information. Applies appropriate level of analysis to the problem. Formulates alternative or creative solutions to problems. Solutions effectively address issues and are easily sustainable. Provides information to individuals and teams in a timely manner. Collaborates effectively with others to solve problems and make decisions.
• Relationship Building (Intermediate Level) - Maintains composure during stressful or difficult situations. Is collegial in their interactions with team members and campus constituents. Flexes and adapts own communication style to meet the needs of others. Frequently fosters teamwork, cooperation and positive work relationships. Handles conflict constructively.
• Reliability and Commitment (Intermediate Level) - Shows commitment, dedication and accountability in one's work, and follows through on all projects, goals, aspects of one's work. Willingly assists team members when necessary. Willingly receives assistance from team members when the situation arises.

Application Instructions

Located about 100 miles southeast of Las Vegas, Nevada, Mohave Community College is a comprehensive community college serving Mohave County in the northwest portion of the State of Arizona and its neighboring communities in California, Nevada, and Utah. With over 13,000 students each year on campuses in Kingman, Lake Havasu City, Bullhead City, and Colorado City, and an extensive online education program, MCC's mission is to serve our communities, empowering students to succeed through innovative pathways and quality education.

Application Instructions
It is the responsibility of each applicant to have all the following documents on file in the Employee Services office by the deadline date in order to continue in the application process for this position. Application materials will not be returned.

• A complete online employment application form. Please do not state 'see resume' on any part of the application. Blank spaces may be cause for rejection of the application.
• Cover letter addressing the criteria listed in the job announcement and your qualifications for this position.
• Resume or curriculum vitae. Optional, but encouraged.
• Transcripts of all college work. (Unofficial transcripts or photocopies will be accepted to establish the application file. Official transcripts will be required if the candidate is offered the position.)