Job Description

Location:  Spokane

Department: District Security

Salary Range: $3,477 - $4,632

Starting salary for this position is: $3,477 (Monthly)

Employees hired at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. An employee hired at anything higher than the entry step of the range will have salary step advancement after 12 months and every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase.

Starting pay may be higher than step A with creditable related experience. However, employees starting higher than step A on the salary range will not have their first periodic step increase until 12 months after their start date. After that every 12 months you will move 2 steps until step L. 

About Us 

We are a community college district comprised of two accredited colleges, Spokane Community College (SCC) and Spokane Falls Community College (SFCC). In addition to serving a large urban and suburban population in greater Spokane, the district provides educational services to rural communities throughout a 12,302 square-mile region in Eastern Washington. This region includes all of Spokane, Stevens, Whitman, Ferry, and Pend Oreille Counties, as well as portions of Lincoln County.

Both colleges of CCS are accredited by the Northwest Commission on Colleges and Universities and governed by the Washington State Board of Community and Technical Colleges.

Applications will be accepted until 4:00 p.m. PST on 08/19/2024. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

About the Office of Campus Security (OCS) Coordinator - Program Coordinator

JOB SUMMARY

Under the general direction of the Director of Security, the Office of Campus Security (OCS) Program Coordinator will exercise independent judgment in interpreting and applying Community Colleges of Spokane (CCS) rules and regulations.

The OCS Coordinator independently advises students, staff, program participants and/or the public regarding program content, policies, procedures, and activities.

The OCS is comprised of security operations, parking operations and emergency management across the CCS district service area.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

Front Office

• Provide information and advice to students, faculty, staff, and members of the public on OCS operational matters; maintain a calm, polite, positive, and professional demeanor while communicating with all community members. *
• Compose correspondence, printed materials, or news releases for program policies, procedures, and operations; edit materials for accuracy, appearance, readability, and style. *
• Perform clerical support work to include but not limited to: Clery Report distribution; monitor and update OCS web page; maintain emergency contact lists, mailing lists and prepare correspondence for mass mailing. Screen, prioritize, and distribute mail, and perform related office support duties. *
• Coordinate arrangements for OCS activities such as meetings, conferences, etc. *
• Order, receive, and maintain inventory for the OCS. Equipment maintenance includes: duty gear, hardware, software, Keytrac, coin counter, vest exp, radio, and AED supply. *

Budget related

• Monitor budgets and complete monthly reporting. *
• Prepare purchase requisitions. Reconcile receipts, purchase card statements, and invoices. Process travel and expense reports. *
• Process and deposit funds. *

Data and scheduling

• Support building and campus scheduling using 25Live event management software. *
• Maintain awareness of lock, unlock, and building access protocols for various locations. *
• Monitor program activities and collect data related to OCS operations. Prepare reports, budget summaries, or proposals at the request of the Director of Security. Respond to Public Records requests. *
• Responsible for operating OCS programs/software including *
  • Report Exec/Omnigo RSO & Property reports
  • Nupark
  • Motorola cameras & access

Program support

• Interpret CCS parking and traffic regulations and advise students, faculty, staff, and members of the public. *
• Serve as backup for the CCS parking management:
  • Oversee collection and management of various fees and fines relating to parking, campus compliance and transportation. Coordinate related revenue collection districtwide, following all security and cash handling policies and procedures; maintain necessary data as it relates to parking citations for both campuses. Process citation appeals and schedule appeal boards, as necessary. *
  • Authorize and enter parking related fiscal transactions; compile and prepare periodic fiscal reports; assist higher-level fiscal personnel with summary information; review and verify fiscal reports for accuracy; investigate and correct errors to ensure compliance with established procedures and policies. *
• Direct the work of work-study employees. *
• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
• Support and advance the CCS strategic plan, and perform other duties as assigned. *

* Indicates this is an essential duty.

COMPETENCIES

• Action Oriented
• Optimizes Work Processes
• Ensures Accountability
• Drives Results
• Collaborates
• Values Differences
• Communicates Effectively
• Instills Trust
• Demonstrates Self-Awareness
• Self-Development
• Nimble Learning
• Situational Adaptability

Learn more about our competencies.

MINIMUM QUALIFICATIONS

• Ability to respond to emergency situations in a calm and efficient manner.
• Ability to maintain confidential information.
• Conflict resolution skills necessary to successfully de-escalate situations as needed.
• Ability to interact in a culturally competent and inclusive manner with all levels of employees and members of the community.
• Excellent interpersonal, oral, and written communication skills.
• Ability to effectively organize multiple work assignments, involving competing priorities, to produce work products that are accurate, of high quality and meet deadlines.
• Ability to follow written and oral instructions and compose log entries and written reports to present both analytical and observational data in concise and clear reports. 

DESIRED QUALIFICATIONS

• Associate degree or higher in criminal justice, public administration, or a related field from an accredited institution.
• Two years of related experience in parking enforcement, software administration, dispatching, clerical work, or related field.
• Knowledge of and ability to operate a variety of software programs including:
  • Report Exec/Omnigo RSO & Property reports
  • Nupark
  • Motorola cameras & access
  • 25live
  • RAVE Emergency Alerts
• Experience in a higher education environment.
• Knowledge of parking enforcement, dispatch console, and incident management software.
• Experience with dispatch systems/protocol, multi-channel radios, console computer terminals and multi-line telephones.
• Dispatch security, fire, and medical resource experience.
• Experience with emergency management.

PHYSICAL REQUIREMENTS

• Work is performed in an office environment with frequent interruptions and background noise.
• Work is sedentary.
• Work directly with students/clients.
• Requires communication ability necessary to understand instructions and recognize hazardous, unsafe or poisonous materials and/or products.

CONDITIONS OF EMPLOYMENT

• Full-time schedule (12 months, 40 hours a week).
• This position is overtime eligible.
• 6-month probationary period.
• Hours & holidays: Campus Security Officers work 8-hour shifts Monday – Friday between 7:30 am and 4 pm with weekends off. There are also 11 paid holidays. 
• Paid Leave and accrual rates: 1 personal holiday, 2 personal leave days, vacation leave accrual starting at monthly rate of 11 hours 20 minutes and sick leave accrual of 8 hours per month. 
• Criminal background check is required.
• Requires local or regional travel.
• This position is covered under a collective bargaining agreement. Membership is optional.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the district to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.  

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position. Once an applicant is chosen for a position, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

Benefits Information

Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board; WA State Retirement Plan; vacation and sick leave begin to accrue at the rate of one (1) day per month, upon employment. (For positions that are less than full time, leave accruals will be prorated to the percentage of the position.) This position is designated a bargaining unit position and union membership is not a condition of employment. Leave accruals and usage are governed by the WFSE collective bargaining agreement.

Public Employees Benefits Board

Additional benefits information

Required Application Materials

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

• Cover letter - addressing your qualifications relevant to the responsibilities of this position.
• Resume.
• References – the names, addresses, and phone numbers of three professional references.

For questions regarding a job application or the hiring process, or if you require an accommodation during the application or interview process, please contact HR at CCS.Recruiter@ccs.spokane.edu.

Community Colleges of Spokane (CCS) Equity Statement

CCS believes that access to high-quality education in a safe and inclusive environment is the right of all individuals and imperative for the continued advancement of a strong democracy and workforce. We also believe higher education institutions have an obligation to work toward and demonstrate progress in ensuring equity amongst their students, faculty, and staff. Equity is grounded in the principle of fairness. In higher education, equity refers to ensuring that each student receives what they need to be successful through the intentional design of the college experience.

Native Land Acknowledgement

We are honored to acknowledge that the Community Colleges of Spokane, and our main campuses for Spokane Falls and Spokane Community College, are located on the traditional and sacred homelands of the Spokane Tribe. We also provide services in a region that includes the traditional and sacred homelands of the Coeur dAlene Tribe, Confederated Tribes of the Colville Reservation, Kalispel Tribe and Nez Perce Tribe.
 
We pay our respect to tribal elders both past and present as well as to all Indigenous people today. This land holds their cultural DNA, and we are honored and grateful to be here on their traditional lands. We give thanks to the legacy of the original people and their descendants and pledge to honor their stewardship and values.

Equal Opportunity Institution

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, pregnancy related conditions, parental status or families with children, status as a mother breastfeeding their child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of a trained guide dog or service animal by a person with a disability, genetic information, or any other legally protected category. 

Direct all inquiries or grievances regarding access, Title IX, ADA, equal opportunity compliance, and/or grievances to:
Fred Davis  | Chief Human Resources Officer
Community Colleges of Spokane
P.O. Box 6000, MS1004
Spokane, WA. 99217-6000
509-434-5040

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