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Student Information Systems Specialist

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University of New Hampshire

Location: Keene, New Hampshire
Category: Admin-Computing-Support and Training
Date Posted: August 26, 2024

Job Description

Operating Title

Student Information Systems Specialist

Long Classification Title

Information Systems Specialist

Campus Location

Keene

Department

KSC Registrar's Office

Summary of Position

The Registrars Office at Keene State College invites applications for a Student Information Specialist to support the Registrar function through enhancement and maintenance of student information system (SIS) modules related to academic records and scheduling, develop processes/programs for data extraction and communications management, and collaborate with other SIS offices/processes to develop quality improvements through technological strategies.

Acceptable minimum level of education

Bachelor's

Acceptable minimum years of experience

2 years

Additional Job Information

Applicants should be prepared to upload the following documents when applying online:

Letter of application addressing the above responsibilities
Resume
Contact information for three references

Application Deadline: Review of applications will begin immediately and will continue until the position is filled or otherwise closed at the colleges discretion. For full consideration, please submit materials by Friday, August 23, 2024.

Posting Number

PS4804FY25

Other minimum qualifications

Bachelors degree and two years of information systems experience; experience with relational databases and report writing; proven organizational skills and effective oral and written communication skills.

Additional Preferred Qualifications

Experience in Colleague, demonstrated attention to detail and team player as well as skills in customer service, creative problem solving, and ability to thrive in a fast-paced environment. Additionally, the College has identified desirable qualificatons that support our commitment to creating and maintaining a diverse campus ommunity including the ability to speak a second langauge or to bring a multicultural perspective to the campus.

Salary Information

Salary is commensurate with experience, complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off. This position is part of the Keene State College Staff Association (KSCSA).

Quicklink for Posting

https://jobs.usnh.edu/postings/62569

Percent Time Information (FTE)

1.0

Grade

18

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

Keene State College is located in the scenic Monadnock Region of Southwest New Hampshire and is an affiliate of the University System of New Hampshire. Located approximately 2 hours from Boston or Hartford CT, and 4 hours from New York City, the region contains many opportunities to enjoy outdoor recreation, cultural events, and a strong sense of community. To learn more about Keene State College, the University System of New Hampshire, and the Keene community, please visithttps://www.keene.edu, https://www.usnh.edu/ or https://www.ci.keene.nh.us.

Posting Date

08/12/2024

Open Until Filled

Yes

Posting Open to Internal Candidates Only?

No

Interested Internal Candidates Exist?

No

Job Category

Salaried Staff (Exempt)

Appointment Type

Regular

Drivers License and Physical Requirements. Please check all items that apply.

None applicable

Duty/Responsibility

Technical Functions: Provide technical support to the Registrars Office and College entities with emphasis on managing student information system (Colleague) functions specific to registration including (but not limited to) building the academic calendar in Colleague, registration appointments programming, registration rules (required advising and registration holds), and troubleshooting registration issues for faculty, staff, and students and registration priorities.

Manage grading issues including managing grading availability, and data integrity. Support Roster Verification tools through Self-Service and Colleague while monitoring for blank grades, change of grades, incompletes and transcription of both.

Duty/Responsibility

Enrollment Management: This position has the primary responsibility to serve as the first point-of-contact representing the registrar function related to larger issues of enrollment management including documentation, training, software enchancements, and support for Colleague and Self-Service users; and coordinated delivery of services or problem-resolution of technical issues with other KSC Enrollment Management support offices.

Conduct Academic Standing process for all Undergraduates at the end of every term and communicate/notate such standings to Students affected and various key offices on campus in a timely manner.

Coordinate and support other offices (Admissions, Dean of Students, GEO, Student Academic Support Services, Academic Departments, etc.) related to registration, grading, enrollment reporting to the National Student Clearinghouse (NSC), and general process and procedure related to academic policy while also playing an active role in procedures directly involving the Registrars Office.

Duty/Responsibility

Report Writing: High-level skills in reporting software, data structures, data extraction, and formatting to support Registrar Office day-to-day operations.

Supply reporting for various offices on campus based on Enrollment, Registration, Program information, Majors/Minors and all academic data.

Serve as main contact and provider of all reporting to NSC and NDVS in a timely manner throughout the year. Ensuring the accuracy of student records in the NSC database and resolving degree verification or enrollment issues when they arise.

Serve as main point of contact for outside requests for Military and FOI act reporting.

Duty/Responsibility

Software Oversight/Maintenance: Data management, quality control, and integrity, and best practice; coordinate processing and system set up with critical events supported by the application system.

Maintain testing sites and implementation of vendor updates and enhancements for student information system and web applications, user interface, and reporting tool and data warehouse. Review of upcoming patches, issues, and enhancements reported in vendor-supported website utilities. Application security development and assignment to users. Skill development – maintaining currency and forecasting: use all available resources to maintain and improve skills and become familiar with emerging technologies applicable to assigned areas.

Serve as an integral member of the IS Group with USNH ET&S to monitor software changes and express needs of Registrars Office in relation to software and timing of updates to system services.

Duty/Responsibility

Committee Participation & Misc: Represent the Registrars Office on appropriate committees, particularly where advanced knowledge in technology is beneficial, provide service for the college community. Assist office in daily operations during peak times. Upkeep for Registrar webpage and FAQ maintenance. Support Registrar office staff with technology issues and processes, policy and procedure clarification, provide backup when needed. Perform related duties as assigned.

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