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Working Title:

Admissions Representative

 

Institution:

Northwest Technical College MnSCU Academic Professional 1

 

Bargaining Unit / Union:

214: Minnesota Association of Professional Employees

 

City:

Bemidji

 

FLSA:

Non Job Exempt

 

Full Time / Part Time:

Full time

 

Employment Condition:

Unclassified - Unlimited Academic

 

Salary Range:

 

Job Description

Northwest Technical College (NTC) invites applicants to join our team as an Admissions Representative.  The Admissions Representative is responsible for the recruitment and retention of new and current students to NTC. Admission Representatives are responsible in activities and tasks that result in moving students through the enrollment funnel to registration. The enrollment funnel includes the following critical processes: Prospect Generation, Inquiry Management, Application Development and Admission to Enrollment.

                 

Responsibilities of the Admissions Representative include:

• Territory / Program Management. (80%)

  • Prospecting Generation – College representation and recruiting at high schools, college fairs and business/community events. Preparing and arranging schedule of visits, recruitment efforts (i.e. communication flows, inbound & outbound marketing) according to NTCs Recruitment Plan. Maintaining communications and assisting with post-secondary application and financial aid processes. Identifying target recruitment opportunities based on data trends/analysis. Facilitating group presentation, small group discussions, workshops and one-to-one interaction to generate interest in NTC programs. Preparing and delivering presentations at information nights, Campus Preview Days, college days/nights new student events, campus tours and other special events.

  • Inquiry Management – Meeting with students, parents/families and transfer students visiting campus and following up in a timely manner and inputting all information into CRM. Accurately communicating admissions requirements academic program information and student activities/life opportunities. Preparing, communicating and distributing timely, effectively and professional recruitment messages to interested students, parents, schools, college business and community groups utilizing channels that use. Assisting with identification/tracking of target populations through the CRM. Responding to communications from prospective students and connecting with campus resources as seamlessly as possible. Probing to insure/verify that all important issues/questions have been addressed.

  • Application Development – Assisting with initial or pre-advising for incoming students and reviewing and evaluating application information, transcripts and placement testing results. Consulting with processing team and counselors as needed. Accurate use of CRM, ISRS (Student Record System), ImageNow (document imaging) is required.

  • Applications to Enrollment (Yield) – Working with incomplete applicants to ensure they submit required documentation for acceptance to the college. Following up 100% is required of admitted student within programs assigned. Facilitating the process of admit to confirmed status. Following up with required confirmed documents, confirmation letter, housing information/deposit, and academic and advising registration. Monitoring the melt activity of confirmed students. Establishing a proactive communication flow/process to engage students between confirmation to the first week of class. Following up on “no-shows” for Academic Advisement & Registration on targeted populations. Monitoring the admitted/registered/dropped and cancelled list. Utilizing CRM (Hobsons Connect), Social Media and the NTC Website to recruit students. Performing initial advising for all new students in assigned programs.

  • Recruiting and Yield Event Planning and Participation-Campus Community – Coordinate/support on and off campus special events: Campus Preview Days, Academic Open House, Academic Advising and Registration, Saturday and evening events, tele-counseling and texting campaigns, and other special events. Coordinating travel as needed to make individual high school visits as well as attending recruitment fairs (MEF, National College Fair, etc.). Being the point of contact for the Admissions Office within a variety of campus committees. Participating in regular staff meetings with the Office of Admissions. Participating in work group discussions for mapping business processes and measuring improvement. Actively developing partnerships and participating in work groups. Participating in decision making process for process improvement. Contributing to annual Admissions planning: enrollment reviews/analysis, effectiveness. Contributing to the development of cutting-edge strategies to recruit students to college. Studying enrollment data/trends in assigned territory. Evaluating territory visitation sites/areas.

• One Stop Student Services Representative. (20%)

  • Serving prospective and current students as a one-stop student services representative with knowledge in records, registration, financial aid, admission, and other student service areas; additional support, as needed, to schedule and proctor exams, participate in campus events and outreach programs, and be a liaison for students seeking assistance form the One Stop Student Services Center.

 

Minimum Qualifications

• Associates Degree or two years of work experience.

• One (1) year customer service experience.

• Knowledge of advising concepts/techniques.

• Experience and skill with computers.

• Must possess valid class D Minnesota Drivers License.

 

Preferred Qualification 

• Bachelors Degree or four years of work experience.

• Knowledge and experience with the admissions recruitment funnel and Customer Relationship Management usage.

• Experience in student services.

• Experience using Social Media and designing Social Media postings.

• Experience utilizing and updating Websites.

• Knowledge of and experience with Technical Education.

• Excellent administrative, communication and public relations skills.

• A demonstrated commitment to the principles of diversity, equity, inclusion, and anti-racism.

 

Other Requirements

• All applicants must be able to lawfully accept employment in the United States at the time of an offer of employment.

• Employment for this position is covered by the collective bargaining agreement for the Commissioners Plan –, which can be found at https://mn.gov/mmb/employee-relations/labor-relations/labor/commissioners-plan.jsp  

• In accordance with the Minnesota State Colleges and Universities (MinnState) Vehicle Fleet Safety Program, faculty and staff driving on college/university business, who use a rental or state vehicle, shall be required to complete a vehicle Use Agreement form and conform to MinnState's vehicle use criteria and consent to motor vehicle records check annually.

• NTC is a tobacco free workplace (see policy)

 

Inquiries about the position

Melissa Heglund, Interim Director of Enrollment & Student Success; Student Recruitment

Email: melissa.heglund@ntcmn.edu

Phone: (218) 333-6615

 

Work Shift (Hours / Days of work)

Unlimited Full-time

 

Salary

Depends on Qualifications; current pay range is $23.63 - $34.18 per hour

 

Telework (Yes/No)

Not available at this time.

 

About

COLLEGE / COMMUNITY

WHY BEMIDJI:

 

Its more than a job. Its an opportunity for the extraordinary.

 

On the idyllic shores of Lake Bemidji, cradled among the limitless natural beauty of the North Woods and neighbored by Minnesotas three largest Indigenous nations, Bemidji State University and Northwest Technical College offer opportunities for the extraordinary.

 

Northwest Technical College, one of only three pure technical colleges remaining in Minnesota, helps around 1,000 students align their education with their employment goals. NTC offers more than three dozen certificates, diplomas, and degrees in five career paths. For more than 50 years, NTC has prepared students for fulfilling careers in well-paying, in-demand fields. NTC's accessible, affordable, hands-on programs also help employers meet their ever-growing need for a highly skilled workforce. With an open-enrollment policy and affordable tuition, NTC meets students where they are with a convenient mix of on-campus, online, and hybrid courses.

 

NTC is a member of the Minnesota State system of colleges and universities, the third-largest system of higher education institutions in the United States. It shares a unique alignment with Bemidji State University, with administration and student services generally having dual responsibilities to serve both campuses. Through this alignment, NTC students can take advantage of services, support, activities, and opportunities at BSU that expand and enhance their college experience — such as full access to BSUs library and the ability to live in BSUs on-campus resident housing.

 

For the first time, a joint strategic planning process will guide the future directions for both institutions. The schools are pursuing four shared strategic priorities: student success, the Nisidotaading initiative, northern distinction, and telling our story. These priorities will serve as the foundations for master planning processes for facilities, academic programs, fundraising, information technology, intercollegiate athletics, and diversity, equity, and inclusion, among others.

 

At Minnesota State, the work we do is more than just a job. In their pursuit of purpose, connection, and growth, our employees play a critical role on our campuses. They develop policies, provide essential services, and work to improve the well-being and quality of life for our students and for all Minnesotans. Minnesota State is committed to equity and inclusion, and we invest in our employees by providing benefits, support resources, and training and development opportunities. Unlock your potential through possibility.

 

The City of Bemidji

 

Bemidji State University and Northwest Technical College lie amid the lakes and forests of northern Minnesota. Bemidji State occupies a wooded campus along the western shore of Lake Bemidji while Northwest Technical College lies just three miles east, near Bemidjis robust industrial district. 

 

The city sits between Minnesotas three largest American Indian tribal nations: the Leech Lake Band of Ojibwe, the Red Lake Nation and the White Earth Nation. When settling the Bemidji area in 1750, the Ojibwe people named the lake Bemidjigamaag, which means “a lake with crossing waters” as the Mississippi River flows in from the south and exits on the east. Today, a city proper with a population of around 15,000 serves as a regional economic and cultural hub for about 100,000 Minnesotans.

 

Located just minutes away from a thriving downtown Bemidji, both the BSU and NTC campus communities have convenient access to affordable restaurants, fine-dining experiences, cozy coffee shops, grocery stores — including a natural foods co-op — city parks, and nearly unlimited outdoor recreational opportunities. Small, locally-owned shops and art sculptures line Bemidji's downtown streets, while national chains are also found in and around the area. The historic Paul Bunyan Playhouse has a calendar of classic shows, restaurants offer weekly live music performances, the First Friday Art Walk provides a tour of new monthly art exhibits, and annual festivals bring the community together throughout the year. 

 

Additionally, the North Woods setting means students, staff, and faculty have a variety of activities available at their fingertips year-round. With more than 400 lakes — and a 240-acre research forest owned by BSU — within 25 miles of the city, there is easy access to kayaking, canoeing, swimming, boating, paddle boarding, hunting, hiking, biking, foraging, fishing, and more. An expansive network of multi-use trail systems is available for running, cross-country skiing, single-track or fat-tire biking, and skijoring. Further, downhill skiing, snowboarding, and tubing lie just north of Bemidji at the Buena Vista Ski Area.

 

Bemidji is also near two of Minnesotas 66 state parks: Lake Bemidji State Park, which sits along Lake Bemidjis northern shore, and Itasca State Park, home to the majestic Mississippi River Headwaters. Both parks are popular recreational and camping destinations where locals and tourists gather for sailing, swimming, and fishing during the summer months, and skating, hockey, curling, and—yes—more fishing in the winter. 

 

Of course, no tour of Bemidji is complete without a visit to — and a selfie with — its two most famous residents: the iconic statues of Paul Bunyan and his trusty companion, Babe the Blue Ox. The famed duo, which has greeted visitors to Bemidji since 1937, is on the National Register of Historic Places and was once ranked by Kodak as the second most-photographed statue in America.

 

For further information, visit our website at:  https://www.ntcmn.edu

 

Review a "special report on how this former lumber town has rebuilt itself as a high-speed, regional center of enterprise" at Bemidji 2.0

 

Other Resources:

• Visit Bemidji – https://www.visitbemidji.com/

• 218 Relocate / Greater Bemidji – https://www.218relocate.com/

• Bemidji Area Chamber of Commerce – https://www.bemidji.org/ 

• Explore Minnesota – https://www.exploreminnesota.com/article/top-things-to-do-bemidji

 

Statement of Notice

Bemidji State University prohibits discrimination and sexual violence of any kind. Contact the Title IX Coordinator if you have concerns regarding discrimination and/or sexual violence. Per Minnesota State System Procedure 1B.3.1, all universities and colleges must provide contact information of their Title IX Coordinator.

 

Megan Zothman, Campus Human Resources Officer & Title IX Coordinator

Email: TitleIX@bemidjistate.edu or Megan.Zothman@BemidjiState.edu

Phone: (218) 755-2502

1500 Birchmont Drive NE, Deputy Hall, Room 335, Bemidji, MN 56601

 

Northwest Technical College is an Affirmative Action Equal Opportunity Employer and Educator.  This document is available in alternative formats to individuals with disabilities. Consumers with hearing or speech disabilities may contact us via their preferred Telecommunications Relay Service.

 

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($150 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc.  We promote the health and well-being of our employees and take work/life balance seriously.

 

Desired Start Date:

10-21-2024

 

Position End Date:

 

Open Date:

08-19-2024

 

Close Date:

09-18-2024

 

Posting Contact Name:

Mary Miller

 

Posting Contact Email:

sg9312lx@minnstate.edu