Technician, Digital & Information Technology Lab (Part Time) Staff Pool

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Houston Community College

Location: Houston, Texas
Category: Admin-Laboratory and Research
Date Posted: September 3, 2024

Job Description

SUMMARY

Provides support to the COE-Digital & Information Technology (DIT) in running and maintaining instructional labs across district locations. Consistently supports DIT instructional lab standards, software, instructional licenses, curriculum alignment, inventory maintenance, as well as any other instructional technology activities as they relate to the COE-DIT and Workforce Technology integration across district.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Install and provide troubleshooting of instructional software in DIT labs following license requirements and standards for SCH, CE and corporate classes within deadlines;
Maintain, follow, and support district-wide & cross-discipline instructional hardware and software needs aligned with school policies, security standards, and product requirements;
Maintain lab standards by monitoring the exterior and interior of labs for anything out of policy and miscellaneous items, such as trash/debris, safety hazards, etc.;
Assist in the maintenance of equipment inventory for assigned area(s);
Assist with internal and external events as needed by the department, COE, and Workforce Technology initiatives across district;
Keep abreast of current technology, learn new technology, and apply new skills effectively as needed by the COE and Workforce Technology related activities across district;
Develop and maintain good working relationships with colleagues at all levels of the organization; and
May have to relocate to a different campus and change assignments as required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.

EDUCATION

High School Diploma or GED required.

Associates degree in Computer Science or a related field preferred.

1 year directly related work experience may be substituted in lieu of educational requirement.

EXPERIENCE

1 year working with desktops, servers and instructional equipment required.

Experience with hardware/software/networking installation & troubleshooting, and asset & inventory management preferred.

KNOWLEDGE, SKILLS AND ABILITIES

Excellent oral and written communications skills.
Knowledge and skill in MS Office, Apple Programs & Ecosystems is required.
Basic knowledge and skill with operating systems, hardware/software installation and troubleshooting.
Excellent interpersonal skills and the ability to communicate effectively with a diverse professional, community, and student population.
Demonstrate sensitivity to students with diverse academic, socio-economic, cultural and ethnic backgrounds and students with disabilities.
Must be able to lift 50 pounds.
Must have a valid drivers license and reliable transportation to travel occasionally to other HCC locations.
Must read, write, and speak English and perform simple arithmetic calculations.
Subject to working nights, week-ends and holidays.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

This job description may be revised upon development of other duties and changes in responsibilities.

The Organization

Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. Were proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.

The Team
Some of the brightest minds in academics and business are choosing HCC as their home. When you join our talented team, youll play a special role as teacher, mentor and academic advisor. Well support you in your professional development as you contribute your knowledge and expertise to HCC, our students and the community.

Location

Houston is a city with limitless possibilities:

Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York Citys 55.
Approximately 145 languages are spoken here.
Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
Houston is a major-league sports town, and dont forget the annual Houston Livestock Show & Rodeo.
The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nations top institutions.
With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houstons cultural scene.
Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.

EEO Statement

Houston Community College supports and is committed to providing a learning and working environment that promotes personal integrity, civility, and mutual respect in an environment free of discrimination and harassment on the basis of race, color, religion, sex, gender identity and gender expression, national origin, age, disability, sexual orientation, or veteran status. The following person has been designated to handle inquiries regarding the non-discrimination policies:

Osvaldo Gomez, MSW, Director EEO/Compliance, Title IX Coordinator
Office of Equal Opportunity and Title IX (EO/TIX)
3100 Main, Suite 702
Houston, Texas 77002
713.718.8271 or institutional.equity@hccs.edu

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.

Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.

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