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Events and Operations Manager

Job Description

POSITION SUMMARY

The Events and Operations Manager is a critical leadership position within the Operations Division, responsible for overseeing event coordination, mailroom operations, and custodial services at the Community College of Aurora. This role ensures that events are planned and executed efficiently, while maintaining high standards of cleanliness and operational effectiveness across campus facilities.

The Manager supervises custodial staff, integrating their efforts into event setups and breakdowns, and ensures all custodial operations align with APPA - Leadership in Educational Facilities standards.

The Events and Operations Manager is pivotal in coordinating with internal and external partners, providing excellent customer service, and supporting the colleges commitment to safety, sustainability, and continuous improvement.

CCA OVERVIEW

The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.

More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population.

DUTIES & RESPONSIBILITIES: 
  Mailroom and Inventory Oversight

  • Supervise mailroom staff and processes.
  • Manage inventory of equipment and resources for events.

  Event Coordination

  • Develop and maintain college guidelines and operational procedures for event management.
  • Serve as the main point of contact for internal and external partners throughout the event planning process, ensuring:
    • Completion of event agreements and insurance for external partners;
    • Appropriate paperwork, payment, and documentation are completed;
    • Timely completion of facilities and IT event set-up requests;
    • Accurate tracking of space utilization campus-wide.
  • Provide excellent customer service to all stakeholders.
  • Lead the physical setup for events and collaborate with the Director of Physical Plant when additional help is needed.
  • Coordinate with the Office of the President (Chief of Staff) on special events to meet all requirements and protocols.
  • Take a major role in CCA's commencement ceremony, working closely with the Office of Student Success.

  • Custodial Services Management:

    • Oversee custodial staff to ensure that all campus facilities are maintained to the highest standards of cleanliness and that all operations align with the principles of APPA - Leadership in Educational Facilities.
    • Coordinate custodial schedules and duties to support both daily campus operations and event needs, including assisting with event setups and breakdowns as required.
    • Ensure custodial staff are trained and equipped to handle both routine cleaning tasks and special requirements associated with events, ensuring a seamless integration of custodial services into event logistics.
    • Maintain compliance with safety and sanitation regulations, promoting a clean and safe environment across all campus facilities in collaboration with the facilities teams.
     
     Facilities Operations Duties

    • Serve as a liaison for auxiliary services, including food services and bookstore.
    • Assist with snow removal and the application of de-icing products as needed.
    • Ensure compliance with safety regulations and maintain a clean work environment in collaboration with the facilities teams.
    • Support emergency preparedness and response activities.
    • Coordinate with external vendors and service providers for event-related services.
    • Conduct post-event evaluations to identify improvements for future events.
    • Perform other duties as assigned.

    REQUIRED QUALIFICATIONS:

    • Valid Colorado Drivers License
    • Supervisory and leadership experience
    • Strong communication and interpersonal skills in written and verbal form
    • Customer-service oriented attitude
    • Organization and attention to detail
    • Time Management skills
    • Ability to engage in regular physical activity including walking, lifting, bending, twisting, and standing.

    PREFERRED QUALIFICATIONS:

    • Experience working with work order management and tracking systems
    • Event management experience
    • Banner Experience

    SUPPLEMENTAL INFORMATION

    Salary Range: Anticipated starting salary range: $70000.00-$75,000.00 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent benefit plan, including generous leave, holiday, and education benefits. Full time employees immediately upon hire earn 15 hours a month annual leave and 10 hours a month sick leave.

    Deadline to Submit Application Material: An initial review of applications will begin on Monday,  September 9, 2024 and continue until the position is filled.  

    Application Process: When submitting your online application, please include a cover letter, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted toHR@ccaurora.eduupon offer of employment. If you have questions regarding this position, please contact us atHR@ccaurora.edu.  

    By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.

    Application Checklist 

    Complete Applications must include the following documents:

    • A complete online application
    • A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position
    • A current resume uploaded as an attachment to your online application
    • Candidates identified as finalists must provide three to five professional references, at least two of which must include a current direct supervisor and most recent supervisor. If you cannot provide two supervisor references, an opportunity will be afforded for discussion and consideration of alternative references with the CCA Human Resource Office.  Please note, out of professional courtesy to you, we will not contact your current supervisor without first providing notice to you as a candidate and only when a contingent offer is pending in order to protect the confidentiality of your application to the full extent possible. 
    • If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation is required as part of your application. Please submit this as an attachment to your application. Please note that you have the right to redact dates from your transcript during the application process. A full, unredacted copy will be required upon hire.
    • For any questions or technical issues please contactHR@CCAurora.edu.

    Notice to all Applicants:

    •  Proof of eligibility to work(Download PDF reader)(Download PDF reader)in the United States must be produced within three (3) days of hire.                
    • Direct deposit of payroll is a condition of employment.              
    • Final candidate is subject to a criminal background check prior to final selection process.
    • Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.       
    • CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit theCOPERA web page.                
    • Individuals currently or formerly employed by  the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.         
    • For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer,Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207E, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.  

    Colorado Residency Requirement: 

    Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora.  Please contactHR@CCAurora.eduwith any questions.  

    Community College of Aurora Inclusive Excellence Statement:  

     CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.

    Inclusive Excellence will provide a foundation for student and institutional success.  Recognizing our diversity is only the first step toward Inclusive Excellence.

     We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.

    Welcoming, Respectful, Inclusive - Together, we are CCA. 

    The Federal Clery Act:(The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at theStudent Right to Know page. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.

    ADAAA AccommodationsAny person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contactErica Hines at (303) 340-7231 or erica.hines@ccaurora.eduat least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

    Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA): The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at303) 340-7231 or Erica.Hines@ccaurora.edu. 

    Non-Discrimination Statement: The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120.  The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, marital status, gender identity, or sexual orientation in its employment practices or educational programs and activities. For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer,Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207E, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.

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