Job Description

The Technical Operations Technician is a multifaceted, self-directed, and experienced technician that provides installation, maintenance, and disposition support for academic equipment at GRCC. The technician will work in both office and educational lab environments. Academic equipment includes electrical, mechanical, electronic, and specialty items ranging from industrial machines (e.g. automotive lifts, plastic injection machines, mills, lathes) to commercial assets (e.g. hospital beds, dental chairs, and vehicles) to educational trainers (e.g. medical manikins and simulators). The technician must possess technical skills required to install new equipment, and to trouble-shoot, repair, and maintain existing equipment. Additionally, excellent interpersonal skills to support faculty, staff, and external repair specialists are a must.

Requisition ID:

Employee Group: Contingency Employee

Schedule: 20 hours per week (two openings)

Compensation: $25.48

Reports to: Associate Director Tech Operations

Posting Opens: 10/08/2024

Posting Closes: Open until filled

Essential Job Functions

• Plan, layout and organize work with minimum supervision.
• Provide excellent customer service and communication with faculty and staff on the status of projects, equipment installations and repairs.
• Provide mechanical and electronic support to maintain and repair academic equipment including coordinating maintenance activities with faculty, staff, and outside vendors to minimize equipment downtimes and class interruptions.
• Provide physical and mechanical support for equipment installations and relocations in labs.
• Coordinate work done by internal support departments such as Facilities, IT, and external vendors to complete repairs and installations of lab equipment.
• Facilitate preventive maintenance program for lab equipment.
• Maintain inventories of department equipment and repair parts.
• Order parts/supplies as required.
• Regular attendance during normally scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
• Other duties as assigned by supervisor.

JOB SPECIFICATIONS

Education/License

• Industrial Maintenance Certificate or equivalent education and/or work experience. Associates Degree preferred

Work Experience

• Minimum of 5 Years of experience working in an Industrial or Commercial maintenance field.

Equipment Use/Knowledge/Skills/Abilities

• Getting Information
• Making Decisions and Solving Problems
• Inspecting Equipment, Structures, or Material
• Handling and Moving Objects
• Repairing and Maintaining Mechanical Equipment
• Performing General Physical Activities
• Controlling Machines and Processes
• Organizing, Planning, and Prioritizing Work
• Updating and Using Relevant Knowledge
• Communicating with Supervisors, Peers, or Subordinates
• Monitor Processes, Materials, or Surroundings
• Identifying Objects, Actions, and Events
• Operating Vehicles, Mechanized Devices, or Equipment
• Establishing and Maintaining Interpersonal Relationships
• Evaluating Information to Determine Compliance with Standards

Physical Demands

• Getting Information
• Making Decisions and Solving Problems
• Inspecting Equipment, Structures, or Material
• Handling and Moving Objects
• Repairing and Maintaining Mechanical Equipment
• Performing General Physical Activities
• Controlling Machines and Processes
• Organizing, Planning, and Prioritizing Work
• Updating and Using Relevant Knowledge
• Communicating with Supervisors, Peers, or Subordinates
• Monitor Processes, Materials, or Surroundings
• Identifying Objects, Actions, and Events
• Operating Vehicles, Mechanized Devices, or Equipment
• Establishing and Maintaining Interpersonal Relationships.
• Evaluating Information to Determine Compliance with Standards

Mental Demands

• Responsive to changing priorities.
• Willingness to promote an inclusive environment and work with divers.

Working Conditions

• Grand Rapids Community College will comply with any mandated health and safety requirements. Employees will be directed to our GRCC Policy(s) for compliance information.
• Will work alone the majority of the time.
• Will be required to work on the main campus and any offsite locations.
• Will work primarily in academic labs, in a workshop, or in an office.
• May be required to work in an active construction site during special projects.
• Will work with diverse and sometimes hazardous equipment.
• Will work with hazardous substances and equipment (e.g. lubricants and industrial equipment).
• Must have a valid Michigan drivers license to travel between GRCC facilities, suppliers, hardware stores, etc.

BENEFITS

• Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.
• Continuous Learning: Career development and educational opportunities.
• Retirement Plans: Secure your future with our retirement options, including the state retirement plan or a 401A with a 12% employer contribution.

APPLICATION / HIRING PROCESS

• Please fill out an application at https://www.grcc.edu/jobs. Submit a cover letter, resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.
• Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.
• Only applicants living in the state of Michigan can apply for GRCC careers.

NONDISCRIMINATION STATEMENT

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.

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