Job Description

Definition

About Coast Community College District

The Coast Community College District (CCCD) is a public, multi-campus community college district serving Orange County, California. Established in 1947, CCCD has a rich history of providing accessible, high-quality education and training to students from diverse backgrounds. The district encompasses three comprehensive colleges, Coastline Community College, Golden West College, and Orange Coast College, and serves over 51,000 students annually through its various programs and services. CCCD is committed to student success and provides students with opportunities to explore their interests, develop their skills, and achieve their goals through a wide range of academic and vocational programs, support services, and co-curricular activities. With a strong commitment to diversity, equity, and inclusion, CCCD is dedicated to creating a supportive and inclusive environment for all students, employees, and members of the community.

Summary
The position reports to the Vice Chancellor of Educational Services and Technology at the District Office. Designs, develops, manages, conducts, and presents district-wide institutional research studies and evaluations in support of district-wide decision-making, enrollment management, planning, and assessment of institutional effectiveness. Defines and coordinates the data collection, analysis, extraction, and submission of district-wide state and federal compliance data and reports. Leads the team that carries out the technical and functional aspects of district-wide enterprise reporting environment including the maintenance of the operational data store and the data warehouse as well as the reporting tools (currently Argos/MAPS and PowerBI). Responsible for and leads a team that creates and publishes reports for all district-wide ad hoc data requests from all functional teams (e.g., student, financial aid, finance, human resources, payroll, facilities). Coordinates the district-wide responses to external auditor requests for state and federal compliance.
 

Distinguishing Career Features
The District Director of Institutional Research, Planning, and Institutional Effectiveness is a senior academic management position responsible for organizing, leading, and working collaboratively district-wide with instructional divisions, administrative units, and others to design and conduct educational research to improve teaching and learning in the classroom and to improve support programs and services. The Director has the ability to select, set up, execute research design, and conduct advanced statistical and predictive analyses by developing and using assessment and evaluation tools, research design, statistical analysis, and presentation of research reports that support decisions. The Director is responsible for the technical and functional aspects of the district-wide enterprise reporting in terms of managing the architecture, structures, and daily operation of the data warehouse, reporting systems and tools, training of users, reviewing and applying reporting system upgrades.

Essential Duties and Responsibilities
Specific duties may vary among departments, divisions and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned:
1. Plans, organizes, controls, conducts and directs operations and activities involved in the research, review, analysis, interpretation and reporting of a variety data and information used in assessing institutional effectiveness, planning, accreditation, program review and decision-making, and determining implications of practices, policies, measures and procedures. Plans, organizes, and manages and evaluates the work of staff performing institutional research and predictive studies supporting senior management and Board of Trustee decisions.
2. Provides leadership and works with College-level research administrators and staff contributing to developing and maintaining a high performance and responsive service to the District.
3. Establishes standards for staff, monitors, coaches, and evaluates the performance of staff to departmental requirements and personal development targets. Monitors the work of staff and offers coaching for continuous performance improvement and development. Recognizes performance outcomes and takes action to address deficiencies.
4. Monitors progress on a portfolio of research studies and evaluates and responds to requests for complex or original district-wide research or enterprise reporting support from within and outside the District. Works with requestors to clarify needs and optimize the utility of research or enterprise report results. Conducts broad-scale and complex district-wide institutional research projects and studies by designing research and study methodologies and tools for assessing institutional outcomes. Directs projects from conceptual design and problem definition/hypothesis development to data collection, analysis, interpretation and findings.
5. Utilizes advanced research methodologies and high order statistical analysis techniques and performs analyses using sound, up-to-date research practices. Identifies and obtains data resources, conducts literature reviews, and works closely with staff involved in department-specific data collection to ensure data integrity and reliability.
6. Manages the technical and functional aspects of the District's enterprise reporting systems; oversees and participates in the development of system architecture, system maintenance, and user/access security; determines the prioritization and coordination of requests, development of reports, training and support, and planning for the future of the reporting systems. Coordinates, develops and maintains decision-making support and reporting systems and procedures according to District-wide needs, goals and objectives; determines scope of systems and develops related specifications, designs and tools; develops measures for decision-making; provides training and assistance to administrators and personnel utilizing the enterprise reporting systems and measures.
7. Provides consultation to administrators, personnel, committees and others concerning institutional planning, effectiveness, measurement of student learning outcomes, student success, accreditation and decision-making; responds to inquiries, resolves issues and conflicts, and provides detailed and technical information concerning related data, research, projects, reports, studies, systems, practices, measures, programs, policies and procedures.
8. Directs and prepares mandated and requested compliance District, State and federal reports such as, but not limited to, institutional effectiveness, student and staff demographics, California Community Colleges management information system (COMIS), California Student Aid Commission (CSAC), CCFS-320 Apportionment, Integrated Postsecondary Education Data System (IPEDS) reports and submission as well as district-wide decision support, accreditation, programs, enrollment, practices, procedures, and assigned activities.
9. Coordinates, develops, implements and conducts projects, surveys and studies in support of district-wide institutional assessment, planning, research and decision-making; establishes and maintains related timelines and priorities; monitors and assists administrators with assuring efficient progress of planning activities; resolves related issues, conflicts and discrepancies in a proper and timely manner.
10. Collaborates with others in determining district-wide educational and financial effectiveness, and operational efficiency of various departments, programs and services; provides technical assistance and recommendations in the planning and development of practices, policies, measures and procedures to enhance educational and financial effectiveness, and operational efficiency.
11. Organizes, facilitates, implements, reviews and evaluates a comprehensive, integrated and collaborative strategic planning process for the district; communicates the changing expectations, trends and needs of educational preparation effectively to district office and college personnel. Develops and oversees the implementation of a process for monitoring progress on the district-wide goals, objectives, and strategic plan efforts, including the development and update of the strategic plan objectives, action steps, evaluation, planning documents and process; annually reports on the progress of the district-wide strategic plan; coordinates research efforts related to strategic planning and other activities related to institutional effectiveness.
12. Monitors current demographic and community trends and effectiveness of District services; develops, maintains and assures integrity of student, staff and program databases for use in reports, planning and decision-making.
13. Communicates with personnel, administrators and various outside agencies to exchange information and resolve issues or concerns.
14. Develops and maintains professional relationships with district and college employees and departments, and external educational institutions and research organizations. Maintains current knowledge of statutes, accreditation standards and policies, official guidelines, and pending legislative and accreditation changes related to institutional assessment, research, and planning; modifies projects, studies, functions and procedures to assure compliance with local, state and federal requirements, as appropriate.
15. Performs other related duties as assigned that support the objective of the position.
16. Required to abide by all District policies and procedures including Board Policy 3050 – Code of Professional Ethics.

Qualifications and Physical Demands

Knowledge and Skills
1. The position requires advanced professional knowledge of higher education research methodologies, techniques, systems, reporting and databases.
2. Requires specialization in research methodology and standard statistical procedures such as but not limited to research design, sampling, survey-guided analysis, parametric and nonparametric statistics, correlation analysis, forecasting and projections using predictive analytics.
3. Requires specialized knowledge of methods in education and social research.
4. Requires an in-depth knowledge of student outcomes assessment and measures of institutional effectiveness.
5. Requires basic knowledge of legislative and educational oversight body processes, occurrences, requirements, and trends.
6. Requires working knowledge of best-practices and continuous quality improvement.
7. Requires in-depth knowledge of and skill at using a full range of office productivity computer software as well as database management, statistical, and educational modeling applications.
8. Requires a working knowledge of relational database concepts, including logical and physical data layout, programming and report writing tools.
9. Requires in-depth knowledge of Enterprise resource planning (ERP) systems; data mining and business intelligence methods, tools and techniques; data warehouse structures and techniques; data collection information systems and statistical software.
10. Requires knowledge of organization, policies and objectives of projects, surveys and studies used in assessing institutional effectiveness, assisting with planning, accreditation and decision-making, and determining implications of practices, policies, measures, and procedures.
11. Requires knowledge of research, planning and data management.
12. Requires knowledge of practices, procedures and techniques involved in the design, development and implementation of projects, surveys and studies in institutional assessment, planning, research, and decision-making.
13. Requires knowledge of principles and practices of administration, supervision and training.
14. Requires knowledge of budget preparation and control.
15. Requires well-developed English language skills.

Abilities
1. Requires the ability to perform the essential responsibilities and functions of the position and manage the work of senior-level professionals.
2. Requires the ability to accomplish departmental goals, objectives, and performance plans as they are assigned to the position.
3. Requires the ability to design applied research studies for use in education and social environments.
4. Requires the ability to apply, interpret, and draw conclusions using advanced statistical concepts.
5. Requires the ability to facilitate the development, implementation, and evaluation of institutional assessment programs.
6. Requires the ability to extract data from information systems using various report writing and query tools.
7. Requires the ability to design and apply algorithms, simulations and business models to solve multi-variable problems.
8. Requires the ability to analyze situations accurately and adopt an effective course of action.
9. Requires the ability to collaborate with others in determining educational and financial effectiveness, and operational efficiency of various departments, programs and services.
10. Requires the ability to communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies within and outside of the District.
11. Requires the ability to coordinate, develop and maintain decision-making support and reporting systems and procedures.
12. Requires the ability to coordinate, develop, implement and conduct projects, surveys and studies in support of institutional assessment, planning, research and decision-making.
13. Requires the ability to direct the maintenance of a variety of reports, records and files related to assigned activities.
14. Requires the ability to encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services.
15. Requires the ability to establish and maintain cooperative and effective working relationships with others.
16. Requires the ability to understand, interpret, and apply District and State laws, regulations, policies, and guidelines governing community college operations.
17. Requires the ability to prepare complex, reports, multi-media presentations, and empirical findings, forecasts, and recommendations to audiences with diverse backgrounds.
18. Requires the ability to work productively with others and make formal presentations.
19. Requires the ability to interact using tact, patience and courtesy.

Physical Abilities
1. The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources.
2. Essential functions will vary by position.
3. As defined by Title I of the Americans with Disabilities Act (“ADA”) and Californias Fair Employment and Housing Act (“FEHA”), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.

Education and Experience and DEIA
The position requires a Masters Degree in a research-oriented discipline in the social sciences, public policy, statistics, applied research, behavioral sciences, education, or marketing research and three years of experience in leading and performing studies involving advanced statistical research and decision support systems. A Ph.D. is desirable and may substitute for some experience. Or, any combination of education and experience which would provide the required equivalent qualifications for the position.
AND
Demonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom.  

Licenses and Certificates
May require a valid driver license.

Working Conditions
Work is performed indoors where minimal safety considerations exist.

This job specification describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, work steps, and skills required of the job duties as assigned.

Note: D.E.I.A. - Diversity, Equity, Inclusion, Accessibility, and Anti-Racism
The Coast Community College District (Orange Coast College, Golden West College, and Coastline) continues to strengthen our efforts around diversity, equity, inclusion, access, and anti-racism. The Coast Community College District is focused on creating a culture of inclusive excellence by uplifting employees and students through an environment that is equitable, diverse, inclusive, and accessible. We have a strong focus and importance on D.E.I.A. and Anti-Racism (Diversity, Equity, Inclusion, Accessibility) and will be actively listening, assessing, and evaluating this throughout each stage of the application, recruitment, and interview process. 

Conditions of Employment

Note: Applicants must be authorized to work for ANY employer in the U.S.  We are unable to sponsor or take over sponsorship of an employment VISA at this time.

This is a recruitment for one full time, 12-month per year, educational administrator position. The normal hours of work will be Monday through Friday from 8:00 am to 5:00 pm, with the flexibility to occasionally work extended hours and/or weekends, if necessary, to meet the needs of the department.  The effective date of employment will be arranged with the supervisor.  (Salary Range DG-12)  

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 ) The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
 
Pay Philosophy:
Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality.  In general, it is the policy of the District to place new employees at the first step of the salary grade.  All movement on the salary schedule will occur July 1 of each year for all classified employees.  In addition, an annual stipend of $3,000 is offered for possession of an earned doctorate from an accredited institution. 
 
 Application Requirements:  Application materials must be electronically submitted online at http://www.cccd.edu/employment to be considered for employment. 

Incomplete applications, application materials submitted by mail, and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable). 

A complete application packet includes:

1. A complete Coast Community College District Online Employment Application.
2. A Cover Letter highlighting your experiences relevant to this position and addressing the minimum and essential qualifications, including your demonstrated evidence of D.E.I.A. (Diversity, Equity, Inclusion, Access).  (upload as a separate attachment - PDF recommended).
3. A Current Resume of professional and educational background and experience (upload as a separate attachment - PDF recommended).

  Submit an application online at:
   http://www.cccd.edu/employment
  
   Coast Community College District – Human Resources
   1370 Adams Avenue, Costa Mesa, CA 92626

Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance or call 714.438.4716.

*Note:  We have a strong focus and importance on D.E.I.A. and Anti-Racism (Diversity, Equity, Inclusion, Accessibility) and will be actively listening, assessing, and evaluating this throughout each stage of the application, recruitment, and interview process. 
 
Submission of all required application information and materials is the responsibility of the applicant. All application materials become the property of the Coast Community College District and will NOT be copied or returned. To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. If you do not know an answer, please indicate so, but do not leave any space blank.
 
All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Please note: Possession of the minimum qualifications does not ensure an interview.
 

Any documents that you are unable to attach can be emailed to jobs@cccd.edu Emails must clearly indicate the job you are applying to and your full name.

Additional Information

Selection Procedure

• All online applications received by the application deadline will be screened to determine which applicants meet the minimum qualifications as stated in the job announcement. Please note: Possession of the minimum qualifications does not ensure an interview.
• Applicants wishing to apply for more than one position must submit separate application materials for each desired position.
• Applicants who meet the minimum qualifications and who are also deemed to possess the highest committee evaluation will be invited to an interview.
• If any travel is required for an applicant to participate in person during the interview process, this will be done so at the candidate's own expense. 
• During the interview, candidates may be asked to conduct a short oral demonstration/presentation on a previously announced topic as well as participate in a writing exercise, or hands-on practical. 
• Consideration will also be given to factors in addition to education and experience, including but not limited to professional development, ability to work with others, and commitment to meet student needs.
• The search committee will rate the candidate's responses to the interview questions, the demonstration/presentation, and the applicable writing exercises and/or hands-on practicals. Based on this rating, a number of candidates will be recommended to move forward and will be invited for a second-level interview.
• The hiring manager will conduct reference checks on the final candidate. The District reserves the right to contact the current or most recent employer and to investigate past employment records of applicants selected for interviews.
• The Chancellor will make the final recommendation for employment to the Board of Trustees.
• The start date will be determined based on the needs of the campus and the conditions of employment as posted in the job announcement/recruitment.
• Applicants who are eliminated from consideration will be notified by email. All applicants are requested to provide an email address in their online application. Candidates should not expect official notification of the status of their candidacy until the Board of Trustees has acted upon the District's recommendation for employment.
• The District reserves the right to extend the deadline, re-advertise the position, or delay filling this position based on the needs of the District and the student population we serve.

Employment Information

• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910)
• The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing equity and inclusion goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The SELECTED CANDIDATE is required to complete the following prior to employment:

• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
• Have fingerprints taken by a Live Scan computer at the candidates expense (Clearance must be received prior to the first day of employment).
• Present original documents for proof of eligibility to work in the United States including a Social Security Card; (Note: We are unable to sponsor or take over sponsorship of an employment Visa at this time.) AND
• Participate in a new hire onboarding appointment with an Employment Services Representative.

Coast Community College District is an Equal Opportunity Employer
   The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information.
    
   The Coast Community College District is a multi-college district that includes Coastline College, Golden West College, and Orange Coast College.  The three colleges offer programs in transfer, general education, occupational/technical education, community services, and student support services. 
  
 Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to the needs of a changing and increasingly diverse population.
 

Coast Community College District Title IX

This direct link 2023 Coast Community College District Annual Security And Fire Safety Report (Download PDF reader) (Download PDF reader) is the 2023 Annual Security and Fire Safety Report for Coast Colleges. The crime statistics for calendar years 2019, 2020, and 2021 were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be provided from one of the Campus Safety Offices.  Please contact any of the Campus Safety Offices for any questions regarding the report.

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