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Learning Center Coordinator

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San Mateo County Community College District

Location: San Mateo, California
Category: Admin-Tutors and Learning Resources
Date Posted: October 11, 2024

Job Description

Posting Number

20141890S

Position Title

Learning Center Coordinator

Location

College of San Mateo

Department

Academic Support & LT CSM (DEPT)

Position Number

4C0229

Percentage of Full Time

100%

FLSA

Non-Exempt (accrues overtime)

Months per Year

12

Min Salary

$79,368 (annual)

Max Salary

$101,256 (annual)

Position Type

Classified Positions

Who We Are

The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the Districts Strategic Plan, “success, equity, and social justice for our students are longstanding goals.” The Districts “Students First” Strategic Plan is focused on "Student Success, Equity and Social Justice.” We provide students with a rich and dynamic learning experience that embraces our commitment to provide quality education and promote life-long learning — emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders. When you join our San Mateo County Community College District team, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice. We achieve this through broad collaboration among faculty and classified staff, administration, students and community partners.

The College and the District

College of San Mateo (CSM) is part of the San Mateo County Community College District and is a Hispanic Serving Institution and Asian American Native American Pacific Islander Serving Institution. The college enrolls approximately 15,000 students each academic year. CSM has a diverse student population that is a reflection of the communities that it serves. Detailed information about the student population, including data related to student success, can be found on College of San Mateos Office of Planning, Research, Innovation, & Effectiveness (PRIE) website.

Who We Want

We value the ability to serve students from a broad range of academic, socioeconomic, cultural, disability, gender identity, sexual orientation, racial and ethnic backgrounds. We prioritize applicants who demonstrate an understanding of the benefits that diversity brings to a professional educational community. The successful candidate will be an equity-minded individual who is committed to collaborating with faculty, classified staff, administration, students and community partners in strengthening the culture of equity and antiracism throughout the District. The San Mateo County Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping students achieve their educational goals.

The Position

The Learning Center Coordinator performs paraprofessional work involved in the development, implementation, management, and coordination of mentoring and student success programs, as well as assisting in the coordination of the tutorial program and other support programs provided by the Learning Center. Public contact is extensive and can include students, staff, other educational institutions, community and business representatives, governmental agencies, and the general public, for the purpose of exchanging program information and services. A high degree of independent judgment and creativity are required to adequately represent the college and program, to serve as a technical resource person for the program, and to design original program components and services. Consequences of errors in judgment can be costly in public relations and in employee time; however, management controls limit the risk of more serious consequences. The Learning Center Coordinator can lead the work of student assistants, proctors, and other staff as assigned.

Duties and Responsibilities

The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

Exchanges information with students, faculty, staff, other educational institutions, and outside organizations regarding the assessment of student study needs and progress, tutor recruitment, selection and evaluation, program planning, tutor scheduling, and availability of electronic, print, and other subject-matter resources
Makes presentations to classes and other groups to publicize college tutorial and basic skills services and to promote other Learning Center programs
Conducts Learning Center orientations for incoming students and to recruit tutors
Drives a motor vehicle to attend meetings, workshops, high schools, and other events to exchange information about current subject matter and program information and materials
Collaborates with faculty, students, and staff to plan, develop, and evaluate short- and long-range program goals, activities, and services for basic skills mentoring and other programs designed to support student success
Compiles input from students, faculty, and staff to develop and modify individual student tutorial strategies, tutorial services, programs, current resources, and activities as needed
Meets with students and tutors to plan, review and modify tutorial needs, and to evaluate outcomes
Collaborates with the Learning Center Director and faculty and support staff to develop programs and services for basic skills students
Develops and coordinates logistics, establishes timelines, and develops policies and procedures for Learning Center events, the mentoring program, the tutoring program, and other programs designed to support student success
Recruits, hires, and trains subject-matter peer tutors for the program
Schedules, supervises, and evaluates peer tutor services and performance
Demonstrates use of online tutorial software and other learning tools
Uses a variety of computer software to compose, develop and modify program publicity and training materials, correspondence, presentations, and program documentation
Compiles demographic data for reports to track program participation, recruitment effectiveness, and student follow-up
Researches and compiles data for, formats, and prepares special and regular reports and surveys as assigned
Researches new curriculum resources, a variety of computer software, and other materials to develop and maintain current teaching tools for use by tutors
Maintains knowledge of applicable student development theories
Serves on college committees as appropriate to the assignment
Performs other duties as assigned

Minimum Qualifications

Bachelors degree in business administration, sociology, human resources or a student support services/learning resources or closely related field OR an equivalent combination of education and experience
Successful work experience of increasing responsibility in a learning resources setting that has included extensive public contact with people who are diverse in their cultures, language groups, and abilities
Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff
Demonstrated ability to communicate effectively, both orally and in writing, with administrators, faculty, staff, students, and the community at large
Experience with the use of a variety of computer software to compose and prepare correspondence, reports, and other printed materials
Demonstrated skill in working as part of a customer service team

Knowledge, Skills and Abilities

Knowledge of teaching and tutoring techniques used to customize individual student learning needs
Knowledge of the use of instructional technology and media to enhance teaching and student learning
Skill in program planning, implementation, and evaluation
Skill in oral communication, including giving concise instructions and public speaking
Skill in respectful, tactful, and sensitive interaction with people who are diverse in their academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds
Skill in the use of a variety of computer software applications, including the Microsoft Office Suite and Adobe Acrobat, to track and monitor data, prepare correspondence, and create informational materials
Skill in working effectively as part of a customer service team
Skill in training and leading the work of others, including giving clear, concise, accurate, and complete instructions
Skill in written communication
Skill in using a variety of computer software to compose and prepare reports, correspondence, and other materials
Skill in researching, compiling, and analyzing data to draw conclusions
Skill in developing program learning outcomes and assessing students achievement of those outcomes
Ability to organize and explain materials in ways appropriate to students with different abilities, levels of preparation, languages, and cultural experiences

Physical Requirements

This classification requires individual, small and large group interaction; patience, tact and sensitivity; good memory and attention to details; multiple-tasking and prioritization; flexibility and adaptability; data analysis and comparison; oral and written communication; and teamwork in order to perform the essential functions; ability to organize and explain materials in ways appropriate to students with different abilities, levels of preparation, languages, and cultural experiences; experience in program planning, implementation, and evaluation; ability to develop program learning outcomes and to assess students achievement of these outcomes; ability to communicate effectively with other members of the college community to promote the Learning Center and to develop Learning Center programs responsive to students needs; familiarity with
the use of instructional technology and media to enhance teaching and student learning; ability to use a variety of computer software applications, track and monitor data, prepare correspondence and memoranda, and create informational materials.

Benefits

Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

Open Date

10/11/2024

First Review Date

11/01/2024

Open Until Filled

Yes

Special Instructions Summary

Required Application Materials All applicants are required to submit:

1. A completed online District application form (go to https://jobs.smccd.edu to complete the application and to apply for this position).

2. A resume that details all relevant education, training, and other work experience.

3. A cover letter of no more than 3 pages that addresses the applicants cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicants qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.

Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

For questions related to this posting, please contact:
SMCCCD Office of Human Resources
3401 CSM Drive
San Mateo, CA 94402
Tel.: (650) 574-6555
Fax: (650) 574-6574
Email: smccdjobs@smccd.edu
Web Page: https://smccd.edu/humanresources/

Conditions of Employment

Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions)

2. Submit verifications of prior employment

3. Satisfactory references

4. Successfully being cleared for employment through the background checking process
In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.

5. Present original documents for proof of eligibility to work in the United States

6. Approval of your employment by the SMCCCD Board of Trustees

7. Provide a certificate of Tuberculosis exam for initial employment.

8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.

EEO Statement

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.

Accommodations

Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation requests and a copy of the Americans with Disabilities Act applicant procedures can be made by completing our: Applicant Reasonable Accommodation Request Form

Annual Security Report

San Mateo County Community College Districts (SMCCCD) 2024 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years (2021–2023) concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. The 2024 Annual Security Report also outlines various campus safety and security policies concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The Annual Security Report also includes important tips to help every community member remain safe and avoid becoming a victim of crime. The 2024 Annual Security Report is now available on the Public Safety website. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (650) 738-7000. The report includes information about criminal activity on our campuses, emergency procedures, and resources.

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