Technology Systems Trainer

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Rio Hondo College

Location: Whittier, California
Category: Admin-Other Administrative Positions
Date Posted: October 22, 2024

Job Description

Job Number

CLA00502P

Position Title

Technology Systems Trainer

Position Type

Classified Full Time

Percentage Employee

100 %

Number of Months Assignment

12

Starting Date

As soon as possible

Current Work Schedule

Monday thru Friday 8:00 a.m. – 4:30 p.m. Days and hours of employment may change depending on District needs.

Salary Range

42

Salary

$7,312.45 – $9,350.32/Monthly
Successful candidate will start at step 1 except in cases where District deems appropriate.

FLSA

Non-Exempt

Location

Main Campus

Department

Information Technology (Dept)

Open Date

10/22/2024

Closing Date

11/05/2024

About Rio Hondo College

About Rio Hondo College
Rio Hondo College welcomes and embraces all students in their educational and career pathways. As a Hispanic-Serving Institution (HSI), our College has a student population of 22,000, of which 18,000 are Latinx students. We were the first college in Los Angeles County to provide two years of free tuition to first-time, full-time college students through our Rio Promise program. We are proud to acknowledge that many of our students have transferred to high ranked institutions such as Harvard, Stanford, USC and UCLA, UC Berkeley, UC Irvine, Cal State LA, Cal State Long Beach, and Whittier College to name a few.

Strengths
Our caring and dedicated student-centered staff, faculty, and administrators are devoted to the advancement of educational justice, equity, and opportunity for all our students. Our Colleges 900 employees, with close to 600 faculty, hold themselves accountable for the academic success of disproportionately impacted student populations. Our entire staff, with unwavering team collaboration, work hard to ensure our students reach their full potential by eliminating gaps in academic outcomes that traditionally hinder students of color.

Rio Hondo College is committed to the recruitment of qualified and diverse employees who are dedicated to our students success. We recognize that diversity in an academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for our students. We are steadfast in our hiring practices and staff development processes which reinforce the goals of equal opportunity, diversity, and inclusion. Our practices and processes also support the importance of a workforce that reflects the community and the diverse student population we serve.

Rio Hondo College employs approximately 55% tenured track faculty of color; 60% part-time faculty of color; 85% classified staff of color; and 50% administrators of color.

Rio Hondo College offers 30 associate degrees that guarantee transfer (ADTs) to Cal State Universities, a bachelors degree in Automotive Technology, more than 60 certificates, a Pathway to Law School, dual enrollment with K-12 districts, state championship speech & debate team, top-notch athletic teams, student leadership opportunities, travel abroad experiences and more.

In collaboration with the communities in Pico Rivera, Santa Fe Springs, El Monte, South El Monte, Whittier, portions of Norwalk, La Mirada, Downey, La Puente, the City of Industry, Los Nietos and Avocado Heights, Rio Hondo College provides an exceptional academic curriculum to meet the unique needs of our region and strengthen our communities.

Basic Function

Under the direction of an administrator or manager, plans, conceptualize, develops and conducts training programs in computer software and advanced technology for District personnel; develops technology training course materials; performs one-on-one software and hardware training and problem-solving; assesses technology training needs in departments and develops training plans to implement the training needs and to perform other work as required.

Representative Duties

Plans, conceptualizes, develops, and conducts advanced technology related staff development training workshops; receives input from varied sources. E
Assesses institutional training needs and directions and conducts workshops and/or one-on-one training programs on various software packages for college faculty and staff; establishes an expertise network of colleagues familiar with specific software and other advanced technology. E
Develops and maintains current technology course training materials; evaluates and/or develops training materials such as user guides, handbooks, handouts, and other documentation on the use of various software applications and other forms of advanced technology. E
Attends various conferences, seminars, and/or meetings related to the use and development of advanced technology and training techniques. E
Assists in the development of the Districts Professional Development Plan with special attention to advanced technology training needs and directions. E
Assists the Professional Development Office and Technology and Information Services staff with technology evaluation, set-up, and training as needed. E
May provide technical assistance to college faculty and staff in identifying, evaluating, installing, and implementing micro-computing software or applications.
Performs a variety of clerical and administrative duties in support of the departments day-to-day activities and/or operations including but not limited to greets and directs visitors, answers, responds to callers, and directs incoming phone calls; opens, screens, and distributes mail and correspondence; photocopies documents and requests duplication services; ensures maintenance and repairs of assigned work areas, facilities, or equipment; enters various requests for services from IT, Facilities, and Maintenance; contacts vendors for equipment service, when needed; follows-up with vendors to ensure satisfactory completion or requests; may perform simple repairs or maintenance standard office equipment. E
Performs related duties that support the overall objective of the position.

The Americans with Disabilities Act (ADA) requires us to identify the essential (E) duties/functions of the position. We have indicated those duties with an E on the job description.

Knowledge and Abilities

Knowledge of:

District policies and procedures related to the area of assignment.
Federal, state, and local laws, codes, and regulations and District policies and practices pertinent to the area of responsibility.
Best practices and procedures on use of various office equipment.
Correct English usage, grammar, spelling, punctuation, and vocabulary.
A variety of word processing, spreadsheet, presentation, e-mail, and relational database applications.
Diverse operating systems.
Fundamental programming languages.
Effective communication techniques and interpersonal skills using tact, patience, and courtesy.
Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).

Ability to:

Independently perform the essential responsibilities of the position.
Diagnose institutional situations in which the application of advanced technology might be applicable and prescribe and perform appropriate training.
Conceptualize and execute training workshops on spreadsheets, word processing and micro-computer databases.
Work independently and communicate with non-technical users and other personnel in a positive, professional manner.
Assist various faculty and staff in understanding the operation of personal computers and other advanced technology.
Gather information regarding institutional needs within work units and assess and prescribe potential solutions to workplace demands utilizing computers and/or other advanced technology.
Read, analyze, and interpret common technical journals and prepare clear, concise documentation.
Effectively communicate both orally and in writing.
Operate various office machines (including personal computers and copiers) and the use of software, such as, Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and District Enterprise Resource Planning (ERP) Systems.
Ability to effectively communicate with district faculty, staff, and/or students as well as appropriate vendors.
Establish and maintain effective and cooperative working relationships with contacted in the course of work.

Education and Experience

Bachelors degree in computing science, information technology, or related field; AND
Two (2) years of experience as a technology trainer or similar.
Or, any combination of education and experience which would provide the required qualifications for the position.

Foreign Degrees

Any degree from a country other than the United States, including Canada and Great Britain, must be evaluated by an Evaluation Service prior to the closing date. Certification must be attached with copies of transcripts.

Working Conditions

PHYSICAL DEMANDS

While performing the duties of this job, employees are regularly required to sit or stand for extended periods of time; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel, operate personal computers and other standard office equipment; and reach with hands and arms.

Specific vision abilities required by this job include close vision, use of both eyes, ability to distinguish basic shades and colors and the ability to adjust focus.

Employees are frequently required to walk and stand and occasionally lift up to 20 pounds.

MENTAL DEMANDS

While performing the duties of this class, incumbents are regularly required to use written and oral communication skills; read and interpret data; use math and mathematical reasoning; analyze and solve problems; learn and apply new information and skills; perform highly detailed work on multiple, concurrent tasks; and interact with District, students, vendors and others encountered in the course of work, some of whom are dissatisfied or abusive.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees work under typical office conditions, with constant interruptions, and the noise level may vary depending on activities of the office.

Position Description

Applications are currently being accepted for the Technology Systems Trainer. This is a Full-Time 100%, 12-month position.

Application Procedure

Applications must be submitted by 11:59 p.m. PT on the closing date.

Applicants must submit a complete online application that includes the items listed.

Rio Hondo College online application (which includes supplemental questions)
Résumé/Curriculum Vitae
Complete transcripts of all college/university studies, including degree earned (copies will be accepted). NOTE: Transcripts from multiple colleges/universities may need to be scanned as one document, then uploaded.
Transcripts must include degree awarded and confer date (please circle conferral date on transcripts). Transcripts without this information and online applications without transcripts will be disqualified.

PAPER APPLICATIONS AND APPLICATION MATERIALS SENT VIA MAIL, FAX, OR EMAIL WILL NOT BE ACCEPTED.
NOTE THAT ALL CORRESPONDENCE, INCLUDING INTERVIEW INVITATIONS, WILL BE SENT VIA EMAIL.

Additional Information

The Immigration Reform and Control Act requires the District obtain documentation from every individual who is employed which verifies identity and authorizes his/her right to work in the United States.
Successful candidate is responsible for verifying all prior work experience and providing all academic transcripts for purposes of salary placement.
As a condition of employment, the selected applicant must provide a set of fingerprints (at the applicants expense) taken by an official LiveScan agency.
Provide a Certificate of Tuberculosis Exam for initial employment (The certificate must be renewed every 4 years as a condition of continuing employment).
For positions requiring a valid California drivers license, proof of insurability is required.
Applicants who are protected under the Americans with Disabilities Act and require accommodations for completing the application process, testing (if required for position), or the interview, please notify the Human Resources Office.
A copy of this announcement will be provided in Braille to visually impaired applicants upon request.

Commitment to Diversity

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.

Cancel RTF Policy

WE RESERVE THE RIGHT TO RE-OPEN, RE-ADVERTISE, DELAY OR CANCEL FILLING THIS POSITION.
THIS RECRUITMENT MAY BE USED TO FILL FUTURE VACANCIES.

EEO Statement

Rio Hondo College is committed to employing qualified administrators, faculty and staff members who are dedicated to student success. The Board recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates.

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