Student Success Advisor

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Southwest Virginia Community College

Location: Tazewell, Virginia
Category: Student Affairs and Services, Financial Aid
Date Posted: November 1, 2024
Application Deadline: Open until filled

Job Description

Working Title

Student Success Advisor

Role Title

Education Support Spec III

Role Code

29144-SW

FLSA

Nonexempt

Pay Band

04

Position Number

29400105

Agency

Southwest Virginia Community College

Division

Southwest Virginia Community College (Div)

Work Location

Tazewell - 185

Hiring Range

$42,905 to $43,477

Emergency/Essential Personnel

No

EEO Category

B-Professional

Full Time or Part Time

Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

No

Does this position have a bilingual or multilingual skill requirement or preference?

No

Work Schedule

Monday – Friday, 7:45 am to 4:30 pm
Some evenings and weekends may be required.

Sensitive Position

No

Job Description

Southwest Virginia Community College, as a comprehensive institution of higher education, dedicates its services to area citizens. Believing that each person should be given an opportunity for continuing personal and intellectual development, the College assumes responsibility as a catalyst in the life of the individual and the community. Southwest provides citizens the means for improving skills, expanding knowledge, as well as cultural aesthetic and global awareness, and encouraging economic development and responsible citizenship.

Southwest Virginia Community College is seeking a Student Success Advisor to work closely with potential and currently enrolled students to identify career pathways in academic and workforce programs that match interests and skills. This position will serve as a resource to assist individuals in overcoming non-academic barriers that may affect their ability to complete their educational goals successfully.

Job duties include:

Working with a student population that reflects the diversity of backgrounds.

Providing resources, identify needs, and create plans of success for underserved populations with a commitment to success.

Proactively assist students in completion of a credential or degree by communicating regularly with students, maintaining records of student outreach and other interactions, making connections to available college and community support services, and assisting with academic interventions when necessary.

Utilizing a variety of technology solutions in addition in-person interactions with students.

This position requires a one-year probationary period for both new hires and transfers.

This is an in-person position, not a remote position.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

Bachelors degree in related field or a combination of equivalent education and experience.
Knowledge of barriers to educational success and a desire to help others each their educational goals
Experience working with racially, ethnically, economically and age diverse individuals
Strong interpersonal skills to help engage, provide support to, and motivate students
Excellent customer service skills, including the ability to effectively follow up and follow through
Effective oral and written communication skills
Effective problem-solving skills
Excellent organizational skills
Proficient in use of technology, including Microsoft Office and Google docs
Demonstrated ability to work effectively both independently as well as part of a team
Desire to learn and grow as professional needs arise

Additional Considerations

Work experience in a higher education setting or in counseling or academic coaching
Knowledge of available financial aid and scholarship information
Knowledge of PeopleSoft, Navigate and other educational technologies

Operation of a State Vehicle

No

Supervises Employees

No

Required Travel

Some travel is required.

Posting Detail Information

Posting Number

CLS_3395P

Recruitment Type

General Public - G

Number of Vacancies

1

Position End Date (if temporary)

Job Open Date

10/31/2024

Job Close Date

11/17/2024

Open Until Filled

No

Agency Website

Contact Name

Human Resources

Email

human.resources@sw.edu

Phone Number

276.964.7339

Special Instructions to Applicants

In support of the Commonwealths commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealths Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:

To be considered for this position, you must complete the full state application. Please visit

Additional Information

For more information, please see the Opportunity Profile.

Background Check Statement Disclaimer

The selected candidates offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealths Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

ADA Statement

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

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