eLearning Systems Administrator

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Holmes Community College

Location: Goodman, Mississippi
Category: Other Administrative Positions
Date Posted: November 12, 2024
Application Deadline: Open until filled

Job Description

Full job description

Position Information

Posting Number

2010612

Position Title

eLearning Systems Administrator

General Statement of Function

Responsible for administering the learning management system and communicating with identified “At Risk” students. This position will coordinate the integration between Banner and the LMS, troubleshoot, build courses and monitor usage, and also, monitor class attendance and academic performance of online students to provide guidance and support. Will develop and maintain course templates and shells in the Learning Management System.

This is a district position and has the ability to be housed on any campus.

Job Description

1. Synchronize course templates and supervise course design relevant to students and faculty.
2. Manage and monitor course shell creation, blueprints, and templates.
3. Manage and monitor LMS subaccounts and administrators.
4. Work with Information Technology department to develop and maintain integration with the LMS, Banner, and eAttendance.
5. Monitor enrollment files submitted to LMS and correct errors.

6. Maintains a working knowledge of new and existing LMS applications and LTIs to provide support as required.

7. Responsible for staying current with changing and cutting edge technology.

8. Troubleshoot and respond to support tickets dealing with 3rd party vendors and/or agencies.
9. Research and keep abreast of emerging education technologies and coordinate all needed upgrades for the LTIs.
10. Assist with maintaining the eLearning website, the eLearning portlet on the MyHolmes portal, and the eLearning app.
11. Provide high-level technical support for eLearning instructors and students.
12. Interpret complex information, making evaluative determinations and recommendations.
13. Provide concise information courteously to students & faculty for advanced problem resolution.
14. Maintain security of confidential student records in accordance with FERPA regulations, etc.

15. Performs miscellaneous job-related duties as assigned.

Qualifications

Masters degree in Technology, Instructional Technology, Education or related field or discipline with 1 year experience directly related to the duties and responsibilities specified.

OR

Bachelors degree in Technology, Instructional Technology, Education or related field or discipline with 3 to 5 years experience directly related to the duties and responsibilities specified.

Licenses, Certificates or Registrations

Knowledge, Skills and Abilities

Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

Knowledge and understanding of adult learning principles, and of a wide range of training methods, techniques, and formats.

Skill in organizing resources and establishing priorities.

Extensive working knowledge and professional expertise in the relevant subject field.

Knowledge of web-based training programs and familiarity with web tools.

Ability to interpret and assess training and development needs and to develop appropriate and creative responses.

Advanced verbal and written communication skills.
Knowledge of curriculum development and preparation procedures.
Ability to gather data, compile information, and prepare reports.
Ability to create, compose, edit, and transfer written and/or electronic materials and information.
Database management skills.
Demonstrated ability to maintain confidentiality.