Director, Student Success and Partnerships

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Rio Hondo College

Location: Whittier, California
Category: Admin-Student Affairs and Services
Date Posted: November 14, 2024

Job Description

Job Number

MAN00127P

Position Title

Director, Student Success and Partnerships

Position Type

Academic Administrator

Number of Months Assignment

12

Starting Date

As soon as possible

Current Work Schedule

Monday – Friday hours vary between 8:00 a.m.- 7:00 p.m. Days and hours of employment may change depending on District needs.

Salary Range

Range 48 on Management Salary Schedule

Salary

$12,050.17 – $14,680.17 Monthly – This is a Categorically Funded position. Continuation of this position is contingent upon continued funding.

FLSA

Exempt

Location

Main Campus

Department

Student Services (Dept)

Open Date

11/14/2024

Closing Date

12/01/2024

Open Until Filled

No

About Rio Hondo College

About Rio Hondo College

Rio Hondo College welcomes and embraces all students in their educational and career pathways. As a Hispanic-Serving Institution (HSI), our College has a student population of 22,000, of which 18,000 are Latinx students. We were the first college in Los Angeles County to provide two years of free tuition to first-time, full-time college students through our Rio Promise program. We are proud to acknowledge that many of our students have transferred to high ranked institutions such as Harvard, Stanford, USC and UCLA, UC Berkeley, UC Irvine, Cal State LA, Cal State Long Beach, and Whittier College to name a few.

Strengths

Our caring and dedicated student-centered staff, faculty, and administrators are devoted to the advancement of educational justice, equity, and opportunity for all our students. Our Colleges 900 employees, with close to 600 faculty, hold themselves accountable for the academic success of disproportionately impacted student populations. Our entire staff, with unwavering team collaboration, work hard to ensure our students reach their full potential by eliminating gaps in academic outcomes that traditionally hinder students of color.

Rio Hondo College is committed to the recruitment of qualified and diverse employees who are dedicated to our students success. We recognize that diversity in an academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for our students. We are steadfast in our hiring practices and staff development processes which reinforce the goals of equal opportunity, diversity, and inclusion. Our practices and processes also support the importance of a workforce that reflects the community and the diverse student population we serve.

Rio Hondo College employs approximately 55% tenured track faculty of color; 60% part-time faculty of color; 85% classified staff of color; and 50% administrators of color.

Rio Hondo College offers 30 associate degrees that guarantee transfer (ADTs) to Cal State Universities, a bachelors degree in Automotive Technology, more than 60 certificates, a Pathway to Law School, dual enrollment with K-12 districts, state championship speech & debate team, top-notch athletic teams, student leadership opportunities, travel abroad experiences and more.

In collaboration with the communities in Pico Rivera, Santa Fe Springs, El Monte, South El Monte, Whittier, portions of Norwalk, La Mirada, Downey, La Puente, the City of Industry, Los Nietos and Avocado Heights, Rio Hondo College provides an exceptional academic curriculum to meet the unique needs of our region and strengthen our communities.

Basic Function

Under the direction of the Assigned Administrator, coordinate the development of classes and programs including determination of needs and interest, planning, implementation, and evaluation; communicate with community individuals, groups and District staff regarding grant related classes and programs.

Provide leadership and direction; to manage, supervise, and coordinate the Student Success Center, Rio Promise Program, outreach services, dual enrollment/CCAP, and educational partnerships programs and activities; to provide, academic, college, and career advisement and educational, social, and cultural activities; to coordinate assigned activities with other District divisions, and outside agencies; and to provide highly responsible and complex professional support to the to the Vice President of Student Services or designee.

Minimum Qualifications

Education and Experience:
• Bachelors degree from an accredited college or university. A Masters degree is desirable.

• Three years of responsible related program experience.
• Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

Essential Duties

1. Provide leadership and direction and assume management responsibility for the Student Success Center, Rio Promise Program, outreach services, dual enrollment/CCAP, and educational partnerships programs and activities. E

2. Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned areas and programs; recommend, within District policy, appropriate service and staffing levels; recommend and administer policies and procedures. E

3. Continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; conduct program needs analysis; assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and review with the Vice President of Student Services or designee; direct the implementation of improvements. E

4. Select, train, motivate, counsel, and evaluate assigned personnel; provide or coordinate personnel training; work with employees to develop skills and abilities. E

5. Plan, direct, coordinate, and review the work plan for assigned areas and programs; meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor workflow; review and evaluate work products, methods, and procedures. E

6. Manage and participate in the development and administration of area and program annual budgets; direct the forecast of additional funds needed for staffing, equipment, materials, and supplies; direct the monitoring of and approve expenditures; direct and implement adjustments as necessary. E

7. Serve as a liaison for assigned areas and programs with other District divisions, and outside agencies; negotiate and resolve significant and controversial issues. E

8. Provide responsible relationship-building and staff assistance to the Vice President of Student Services or designee; prepare and present staff reports and other necessary correspondence. E

9. Conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to assigned areas programs, policies, and procedures as appropriate. E

10. Coordinate interests of local governmental agencies and community-based partners and their staffs to promote partnerships. E

11. Provide leadership for activities that increase the Colleges visibility in community activities and within the colleges service areas. E

12. Promote and coordinate collaborative partnership projects with local non-profit organizations. Assist in identification, writing, and submission of competitive funding opportunities. E

13. Plan, develop, monitor, and evaluate assigned areas, programs, and services, including establishing funding priorities, outcomes, and reporting requirements. E

14. Develop, apply, and evaluate effective approaches to implement the policies of the Rio Hondo Community College District relating to program and workforce diversity in order to fulfill the core academic mission of the District and serve its diverse community. E

15. Provide effective leadership and direction to recruitment and retention efforts to further workforce diversity policies of the District. E

16. Participate on a variety of committees; attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of student support services. E

17. Promote equal opportunity and student and gender equity to effectively serve the Districts diverse community. E

18. Respond to and resolve difficult and sensitive inquiries and complaints. E

19. Administer applicable collective bargaining agreements. E

20. Develops and maintains course schedules for dual enrollment programs. E

21. Research current trends in outreach and dual enrollment; develop and implement new CCAP and dual enrollment program opportunities; implement courses and activities at local K-12 school sites. E

22. Communicate and coordinate activities with other District departments, personnel, other community colleges, various governmental and community agencies, advisory committees, and the public. E

23. Develop accurate, comprehensive and up-to-date program evaluation materials. E

24. Coordinate recruitment activities; prepare and provide informational materials to the public; contact special interest groups/population concerning grant related activities. E

25. Research and compile information and prepare various reports as needed. E

26. Train and provide work direction of assigned faculty and staff; participate in selection process and evaluation of work as required. E

27. Establish and maintain liaison with community representatives, organizations and public agencies to encourage participation, stimulate interest and coordinate campus. E

28. Prepare and edit course descriptions for content and accuracy for flyers, brochures, pamphlets and course schedules. E

29. Participate with a variety of advisory committees; attend a variety on and off campus meetings; attend professional meetings, conferences and workshops as approved. E

30. Coordinate partnerships with employers, community colleges and various local and state entities. E

The Americans with Disabilities Act (ADA) requires us to identify the essential (E) duties/ functions of the position. We have indicated those duties with an E on the job description.

Supervision Exercised

Exercises direct supervision over faculty, managers, professional, technical, and administrative support staff.

Other Job Related Duties

Knowledge of:

• Modern and complex principles and practices of facilitating the matriculation process, dual enrollment programs, outreach services.
• District organization, operations, policies and procedures.
• Methods and procedures of scheduling and planning courses and programs.
• Basic research methods.
• Interpersonal skills using tact, patience and courtesy.
• Oral and written communication skills.
• Correct English usage, grammar, spelling, punctuation, and vocabulary.
• Principles and practices of budget preparation and administration.
• Pertinent Federal, State, and local laws, codes, and regulations including California Education Code.
• Legislative analysis, process, and procedures.
• Community relations principles and concepts.
• Principles of supervision, training, and performance evaluation.
• Pertinent Federal, State, and local laws, codes, and regulations.
• Safe driving principles and practices.

Ability to:

• Understand, interpret and apply administrative and District policies and procedures as well as pertinent laws, regulations and ordinances.
• Plan, develop, schedule and implement classes and programs.
• Monitor and evaluate classes, programs and personnel.
• Plan and prepare course schedules.
• Provide administrative and professional leadership and direction for assigned areas and programs.
• Develop community relationships and partnerships.
• Recommend and implement goals, objectives, and practices for providing effective and efficient services.
• Manage, direct, and coordinate the work of faculty, professional, technical, and administrative support personnel.
• Select, supervise, motivate, counsel, train, and evaluate staff.
• Identify and respond to issues, concerns, and needs.
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of assigned areas and programs.
• Research, analyze, and evaluate new student service delivery methods, procedures, and techniques.
• Participate in grant/funding identification, writing, submission, and monitoring to support assigned areas and programs.
• Prepare and administer budgets.
• Prepare clear and concise administrative reports.
• Communicate clearly and concisely, both orally and in writing.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Foreign Degrees

Any degree from a country other than the United States, including Canada and Great Britain, must be evaluated by an Evaluation Service prior to the closing date. Certification must be attached with copies of transcripts.

License Certificates/Credentials

Possession of, or ability to obtain, an appropriate, valid drivers license.

Desired Qualifications

Demonstrated experience developing, managing, and expanding dual enrollment programs and K-12 partnerships. Familiarity with California education policies, compliance requirements, and effective strategies for fostering successful dual enrollment pathways.
Deep commitment to promoting diversity, equity, and inclusion within dual enrollment and outreach programs.
Proven leadership experience in a higher education or community college setting, including leading outreach and enrollment initiatives, supervising teams, and managing cross-functional projects.
Ability to motivate and guide staff in meeting outreach goals and enhancing student access to higher education.
Experience using data to assess program effectiveness, track student outcomes, and make improvements. Skilled in analyzing enrollment trends, understanding student demographics, and applying data insights to inform recruitment and partnership strategies.
Ability to effectively collaborate with high school administrators, teachers, students, and parents, as well as community college faculty and staff.
Excellent written and verbal communication skills to facilitate outreach, recruitment, and partnership development.

Working Conditions

Working Conditions:
District office environment and domestic travel may be required. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.

Special Requirements

Essential duties require the following physical skills and work environment:

Ability to work in a standard office environment including ability to sit, stand, walk, kneel, crouch, stoop, squat, twist, and lift 20 lbs.; ability to travel to different sites and locations.

Position Description

Applications are currently being accepted for Director, Student Success and Partnerships.

Application Procedure

Applications must be submitted by 11:59 p.m. PT on the closing date.

Applicants must submit a complete online application that includes the items listed.

Rio Hondo College online application (which includes supplemental questions)
Résumé/Curriculum Vitae
Complete transcripts of all colleges/university studies, including degree earned (copies will be accepted) NOTE: Transcripts from multiples colleges/universities may need to be scanned as one document, then uploaded.
Transcripts must include degree awarded and confer date (please circle conferral date on transcripts). Transcripts without this information and online applications without transcripts will be disqualified.

PAPER APPLICATIONS AND APPLICATION MATERIALS SENT VIA MAIL, FAX, OR EMAIL WILL NOT BE ACCEPTED.

NOTE THAT ALL CORRESPONDENCE, INCLUDING INTERVIEW INVITATIONS, WILL BE SENT VIA EMAIL.

Special Instructions to Applicants

SELECTION PROCESS AND TENTATIVE SCHEDULE: *Please note this is a tentative timeline and subject to change
Application deadline: 12/1/24
Application screening: Week of 12/30/24
Applications are initially screened for completeness and Minimum Qualifications.
Complete applications are forwarded to the Department hiring committee for further review.
First level interview: 2/7/2024
Final interview: Tentatively planned the month of February. (TBD)

Additional Information

The Immigration Reform and Control Act requires the District obtain documentation from every individual who is employed which verifies identity and authorizes his/her right to work in the United States.
Successful candidate is responsible for verifying all prior work experience and providing all academic transcripts for purposes of salary placement.
As a condition of employment, the selected applicant must provide a set of fingerprints (at the applicants expense) taken by an official LiveScan agency.
Provide a Certificate of Tuberculosis Exam for initial employment (The certificate must be renewed every 4 years as a condition of continuing employment).
For positions requiring a valid California drivers license, proof of insurability is required.
Applicants who are protected under the Americans with Disabilities Act and require accommodations for completing the application process, testing (if required for position), or the interview, please notify the Human Resources Office.
A copy of this announcement will be provided in Braille to visually impaired applicants upon request.

Commitment to Diversity

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.

Cancel RTF Policy

WE RESERVE THE RIGHT TO RE-OPEN, RE-ADVERTISE, DELAY OR CANCEL FILLING THIS POSITION.
THIS RECRUITMENT MAY BE USED TO FILL FUTURE VACANCIES.

EEO Statement

Rio Hondo College is committed to employing qualified administrators, faculty and staff members who are dedicated to student success. The Board recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates.

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