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Police Communication Dispatcher

Job Description

Position Summary

Under minimal oversight, incumbents serve as the primary dispatch support, performing a variety of complex duties within a framework of standard policies and operating procedures.

For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here.

Typical Duties

Operate a variety of communications equipment, such as telephone, two-way radio and computer aided dispatch system; forward complaints as appropriate; answer inquiries regarding the District and surrounding areas, services available, and related District procedures; receive emergency calls for service and dispatches police, emergency personnel, or maintenance personnel; request assistance as needed from local public safety agencies; document all incoming calls and unusual incidents; maintain contact with all field units; check for outstanding warrants or prior offenses on suspects; review files, records, and other documents to respond to requests; maintain and update files for the department; assign report numbers; maintain crime statistics for Cleary Act and related reports; access information on stolen property, vehicle registration, and other information from statewide computer networks; perform a wide variety of clerical support duties carry out broadcasts; open and route incoming mail; maintain parking permits using database system; perform a wide variety of records functions such as process reports for the District Attorney's office, review citations for accuracy and process for the court, enter citations into the county wide database, file reports, conduct CAD searches for background checks, prepare letters to be sent to victims of stolen property or vehicles, and prepare Detention Certificates; perform related duties as assigned.

Minimum Qualifications

EXPERIENCE: Two years of work experience involving direct contact with the general public.

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