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Administrative Assistant I, Financial Aid
Job Description
Administrative Assistant I, Financial Aid
Department : Financial Aid
Location : Lincoln
Job Category : Support Staff
Job Type : FT
Posting Number : 01474
Position Summary Information
General Description of Position
Under the general direction and supervision of the Administrative Director of Financial Aid and the Associate Director of Financial Aid, the Administrative Assistant is responsible for a variety of customer service and clerical duties related to the processing of student financial aid. The position interacts with students, parents, staff, faculty, and agency staff who make inquiry regarding financial aid eligibility and award status. The Administrative Assistant provides a variety of support services for Associate Directors of Financial Aid and Financial Aid Technicians in areas such as Federal College Work Study programs, SCC Foundation Scholarship programs, and general financial aid processing. The position assists and participates in College Financial Aid presentations at both on and off campus locations and assists other departments or divisions as needed. This is a full-time position.
Benefit statement:
Southeast Community College offers competitive compensation and a robust benefits package, including, but not limited to: medical/dental insurance, 403(b) retirement with College matching contribution, vision insurance, flexible spending account and tuition reimbursement. Southeast Community College also offers extensive leave plans. In addition, Southeast Community College makes available to all full-time employees the use of “Ben Dollars” (cash-in-lieu potential for certain coverage levels) to cover medical and dental premiums.
Essential Functions:
- Performs Reception Duties
- Answers incoming Financial Aid calls. Supplies general information to callers and distributes messages as needed. Greets and assists customers at the counter.
Financial Aid Application
Assists students with FAFSA applications, Federal Direct Loan Master Promissory Note, and Loan Entrance/Exit Counseling as needed.
Performs Data Entry
Data enters incoming documents into the document tracking system in the computer. Prepares reports as requested.
Processes Mail
Opens and processes incoming mail, faxes, and emails for the Financial Aid Office. Prepares and mails requests for information from financial aid applicants.
Images Student Files
Enters student files into our College network imaging system. Organizes student files and prepares them for imaging. Uses scanning equipment to image and index documents. Verifies the integrity of the information. Retrieves documents from the imaging system for students and staff.
Operates Office Machines
Operates personal computer including printer, telephone equipment with voicemail and automatic call distribution system, copier, fax machine, document imaging system and other equipment as assigned. Software: Microsoft Office-Word and Excel, document imaging and retrieval software, Microsoft Outlook
Composes and Prepares Correspondence
Responds to inquiries by composing replies and preparing written correspondence using word processing technology, as needed.
Promote/Support Diversity
Promotes and supports the College’s diversity goals; promotes/supports Access, Fair Employment, EEO, Equity and Diversity programs.
Promotes and supports the College’s organizational environment goals. Maximizes operational efficiency by enhancing policies and procedures, staffing, and communication processes and practices. Enhances positive communication processes and practices, and maximizes a positive and engaging organizational environment by encouraging input, reflective and transparent communication, and compassion and respect toward the views and ideas of others.
Minimum Qualifications
- High School graduate or GED.
- Minimum of two (2) years secretarial/clerical experience or one (1) year office experience plus one (1) year of related training.
Desired Qualifications
- Experience working in a financial aid office or related experience in a financial institution.
- Experience with Student Information Systems, such as Ellucian Colleague.
Salary : $15.35/hr
Posting Detail Information
Please be advised that Southeast Community College will require a Criminal History Background Check prior to final offer.
Open Date : 06/03/2022
Close Date : 06/17/2022
Open Until Filled : No
Special Instructions to Applicants
Southeast Community College offers competitive compensation and a robust benefits package, including, but not limited to: medical/dental insurance, 403(b) retirement with College matching contribution, vision insurance, flexible spending account and tuition reimbursement. Southeast Community College also offers extensive leave plans. In addition, Southeast Community College makes available to all full-time employees the use of “Ben Dollars” (cash-in-lieu potential for certain coverage levels) to cover medical and dental premiums.
INTERNAL AND EXTERNAL SEARCHES WILL RUN SIMULTANEOUSLY.
Quick Link https://southeast.peopleadmin.com/postings/8095
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