Lake Tahoe Community College District is recruiting for a part-time (up to 28 hours per week) Housing Coordinator.

Hours are generally between 8am and 5pm with variations according to the needs of the department. Monday – Friday, Saturday or Sunday, and some nights as housing needs arise.

Under the direction of the Vice President of Student Services, plan, organize, coordinate and implement the daily operations and activities of the student housing program; perform a variety of duties related to residential living and its initiatives at Lake Tahoe Community College (LTCC); assist in planning, organizing, and communicating policies, rules, and operations for student residents and staff; act as liaison between the faculty, staff and students seeking housing and the rental market in the community.

Student Housing Program:

• Work with Enrollment Services to identify student needs and verify student status;
• Make assignments of students to residential locations based on applications, cancellations and petitions;
• Maintain and modify computer-based filing system for housing assignments and billing;
• Coordinate with Financial Aid regarding assigned payments for housing;
• Meet with and counsel students and residence assistants, as required, to resolve problems regarding housing assignments and approve and coordinate all room changes;
• Counsel students and assist students/parents and other guests using the facility with informational and procedural matters;
• Assist in the development, updating and maintaining of policies and procedures on housing, which may include eligibility, housing agreements, petitions, retention, emergency or temporary housing, and special interest housing;
• Perform routine maintenance inspections of assigned facilities, arrange for work orders, and ensure the health and safety of residents and guests;
• Revise, update, and recommend changes to the Student Housing License Agreement and LTCC Student Housing Handbook on an annual basis;
• Assist in evaluating the condition of facilities and furnishings and helping to project future needs;
• Enforce student housing rules and regulations.

Non-Student Housing Program:

• Serve as liaison with local property owners;
• Provide assistance and support in serving needs of commuter students;
• Support new hires with housing placement in coordination with Human Resources;
• Develop and maintain a list of potential rentals for students, faculty or staff in need of assistance.

General Duties:

• Develop, implement and/or organize programs and services in support of assigned housing program.
• Serve as a resource to other special programs such as Lake Tahoe College Promise, International Student Program, and Athletics.
• Oversee the resident assistant (RA) program; create employee contracts; sign and process timesheets; recruit; train RA’s on the nuances of student housing; and resolve elevated inquires and issues brought forward from RAs.
• Plan and maintain assigned budget, including program development costs, billing, recording damage fees, improvements to facilities, and payroll as required.
• Maintain content and design of website and publications regarding housing, including brochures, reports, forms and other educational materials in coordination with the marketing department; advertise the housing program.
• Generate statistical reports and maintain records as required.
• On-call to respond to emergencies and provide guidance in crisis situations.
• Under the purview of the Safety Coordinator/Director of Facilities, coordinate and implement emergency management and safety procedures, provides training on such procedures, and conducting or coordinating health and safety inspections of residence facility.
• Review and investigate reports of student misconduct, initiating disciplinary action as warranted, in coordination with Vice President of Student Success.
• Participate on District shared governance and other committees, as appropriate and/or as assigned.

Other Duties:

Perform related duties as assigned.

Education and Experience: 

Any combination equivalent to: Bachelor’s degree in related field from an accredited university and three years of relevant experience in coordinating activities in a college, non-profit setting, or resident advisor.

Knowledge of:

• Customer service practices and techniques.
• Student development and developmental issues related to college success
• Laws and regulations relative to residence life and student activities
• Student behavior and conduct processes, including safety practices
• Residential program planning resources and processes 
• Basic accounting principles applied to budget management.

Ability to:

• Operate standard office equipment, including a computer and related software
• Analyze problems, correct and recommend solutions
• Using initiative and sound independent judgment within established guidelines.
• Organize and prioritize work efficiently
• Develop and maintain a variety of records, data and required reports.
• Communicate effectively both orally and in writing
• Collaborate and work with community representatives and LTCC administration
• Develop effective working relationships with those contacted in the course of work.
• Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

Additional Requirement (Licensure/Certification):

• Valid Driver’s License
• CPR and First Aid Certification (if not held, to be obtained within one month of hire)

Working Environment:

• Constant interruptions
• Travel as required