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P/T Admissions Pathway Coach-Admissions and Recruitment

Bunker Hill Community College

Job Description

P/T Admissions Pathway Coach-Admissions and Recruitment - Bunker Hill Community College

Location: Boston, MA

Category: Part Time Non-Benefited Positions

Posted On: Fri Aug 12 2022

Job Description:

This is a hybrid position that allows for the flexibility of an agreed upon remote work schedule.

Primary Responsibilities:

  • Outreach and follow up with students from point of inquiry through acceptance utilizing a customer relationship management systesm, TargetX and other student information systems such as Ellucian-Colleague
  • Utilize virtual meeting platforms for student appointments; assist students with navigating technological resources such as the BHCC Website and MyBHCC Self-Service
  • Work with new transfer students and review transcript(s) utilizing Transferology to identify transfer credit and recommend courses for transfer.
  • Inform students of the resources for learning about all Massachusetts City & State Transfer Programs
  • Assist students with understanding the process of paying for college; Financial Aid, Scholarships, Payment Plans, etc.
  • Refer students to appropriate offices for additional services, serve as a liaison for students by interacting with college staff/administration/faculty by responding to student complaints, researching problems, initiating problem resolution, and resolving problems
  • Assist with Admissions Live Chat and responding to emails from prospective and newly accepted students
  • Participate in outreach calling campaigns to prospective and newly accepted students

Job Requirements:

  • Master's degree in Education, Counseling, Psychology or a closely related field; with two (2) years of experience and/or training involving admissions, academic and/or financial advising, student recruitment/retention, student services, or counseling, or comparable experience in an institute of higher education or client-based community organization; or an equivalent combination of education, training and experience;
  • Demonstrate and possess a strong ability to communicate effectively and work collaboratively with a wide range of people and groups;
  • Knowledge of student development concepts, principles, and practices in coaching strategies;
  • Ability to communicate proficiently in more than one language;
  • Excellent, demonstrated verbal and written communication skills;
  • Proficiency in student information systems and technology as well as MS Word and Excel;
  • Ability to work two evenings per week
  • Ability to work at least three Saturdays (8:30am-2:00pm) during peak registration periods during the months of August, September and January.

Additional Information:

Salary $30.03/hr. @ 185/hr. week

Review Date: open until filled

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PI188934505

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