Job Description

Northeast State Community College is an open?access, public, comprehensive community college that advances lifelong learning and strengthens the economic and social/cultural aspects of the community. To facilitate teaching, learning, service, and student success, the College provides innovative, high?quality, and relevant associate, certificate, and career?focused educational programs and services. We’re nestled in the beautiful Northeast region of Tennessee, in the middle of the Tri-Cities.

We offer eligible employees a comprehensive benefits package that includes health, dental, vision, pharmacy, life insurance, EAP services, flexible spending accounts, short-term disability, long-term disability, retirement, 401k, paid holidays, annual/personal leave, sick leave, educational assistance programs, and so much more!

Respect - We value respect and provide an environment of inclusiveness, cooperation, and diversity.

Responsibility - We value responsibility and promote integrity, accountability, and excellence in teaching, learning, and services.

Responsiveness - We value responsiveness and facilitate personal, professional, and economic growth.
We are currently seeking a talented individual to join the Northeast State Community College team as an Adult Success Coach.

Position Summary

Reporting to the Dean of Advising and Retention, the Adult Success Coach is responsible for monitoring, advising, registering, and coaching a caseload of nontraditional students to support academic success.

Requirements of the Position

Minimum Qualifications

Bachelor’s degree from an accredited institution
Professional experience in an educational setting

Preferred Qualifications

Two (2) or more years of experience in higher education counseling, advising, or case management or in other student services departments
Professional community college experience
Grant management experience

Knowledge, Skills, & Abilities

Technology Skills: MS Office skills, Word, Excel, Outlook; videoconferencing software; digital records management systems; general operating systems and data information systems
Ability to communicate with individuals from a diverse range of backgrounds
Written and verbal communication skills

Specific Role & Responsibilities

Provide proactive and individualized coaching for the assigned student population, leveraging social media and other digital communications to check in with students regularly and remind them of key deadlines and other important information
Facilitate student recruitment, enrollment, and retention
Provide academic advisement and registration assistance to assigned student population
Assist students with academic planning for timely degree completion
Assist students in accessing resources for academic, financial, and/or personal support
Maintain a flexible schedule for student appointments, to include evening hours as needed
Collaborate with faculty, student success, and academic support staff on the delivery of support services
Promote visibility of coaching services through outreach to students and faculty
Collaborate on individual student success strategies
Supervise grant-funded mentors and assist them in developing strategies for mentee engagement
Maintain appropriate grant records following grantor agency guidelines and State of Tennessee records retention requirements
Collect and analyze grant project data
Prepare institutional and grantor agency reports as required
Participate in cross-training with other staff within the Student Success Division as appropriate
Complete other assignments as directed by supervision

See our General Employee Responsibilities here

Additional Notes

Travel is minimal to Northeast State locations and professional development conferences.
Some night work will be required during peak advising/registration periods.
This is a grant-funded position. Continued employment contingent on grant funding.

Compensation: $44,108 annual salary dependent on education and experience.
Contract Type: Other, Full-Time Regular, Grant-Funded (TBR Relational Advising Grant)
Location of Position: Northeast State,
2425 Highway 75
Blountville, Tennessee, 37617
United States

Open Until Filled: No
Application Deadline: August 29, 2022, 6:00 PM Eastern Time

Required Documents: To be considered for a position with Northeast State, the following documents are required: cover letter, resume/vitae, and unofficial transcripts. You will also be required to provide the contact information for a minimum of three (3) professional references.

Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.

Requisition Number: req8141

Northeast State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.

The following person has been designated to handle inquiries regarding nondiscrimination policies:

Linda W. Calvert
Vice President for Administration & Grant Development
AffAct@NortheastState.edu
P. O. Box 246
Blountville, TN 37617-0246
423.323.0222

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