Basic Function: Responsible for planning and maintaining Continuing Education non-Health classes for both professional and personal development, with a primary focus on the development of Short-Term Certificates and developing/maintaining pathways to credit courses. The position works closely with other program team members, the Operations Team, and the credit faculty/staff in developing, scheduling, and implementing current offerings and new initiatives. The Program Developer is involved with program management including needs-assessments, administration of program areas, program analysis/selection, analysis of trends and research, new program development, and the procurement and management of continuing education instructors.

Salary & Benefits: Salary of $51,670.47 - $62,004.56 based on experience. Fringe benefits of Blue Cross/Blue Shield health insurance; eye care, dental, life and disability insurance. Retirement benefits as provided by IPERS or TIAA.

Qualifications: Baccalaureate degree plus 3-5 years of successful full-time experience in an educational or business setting with experience in training, instructional design or program management and development. Must possess the ability to communicate comfortably and effectively with business people and adult students. Ability to work independently, accept responsibility with limited supervision, manage multiple tasks to completion, and work with frequent interruptions. Be self-motivated, energetic, and creative with strong personal computer skills and proven success working within a team-based environment.

Responsibilities:

• Administer and schedule continuing education training programs for appropriate occupational fields, industries, and subject areas as assigned. Including, but not limited to: open enrollment, contract training, and short-term certifications.
• Assess local and regional educational needs.
• Utilize LERN tools, benchmarks, and formulas to market program offerings, determine pricing, evaluate current offerings including enrollment trends and cancellation rates, and develop new courses/programs.
• Successfully complete and maintain LERN's Certified Program Planner credential or related program planning credential.
• Monitor and analyze budget revenue projections and program expenses; maintain appropriate operating margins and other benchmarks in support of Continuing Education Department and NIACC Strategic Plans.
• Maintain continuing client and student relationships by providing quality customer service.
• Responsible for recruitment of and management of Continuing Education instructors, including but not limited to, orientation, induction, and staff development.
• Development of online, hybrid, and face-to-face course offerings.
• Organize advisory committees, as needed to provide course ideas and guidance.
• Support, train, and serve industries with Iowa Code 260E and 260F and other state funding sources for eligible businesses.
• Maintain a strong working relationship with the NIACC staff and faculty to support and enhance offerings.
• Provide excellent customer service, communication and promotional skills. Possess strong organization skills and ability to pay attention to detail.
• Serve as member of divisional and institutional committees and participate in professional organizations and college committees.
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
• Perform duties in relation to the primary purpose of the job.
• Perform in a manner which strengthens the coordination and cooperation of all organizational components of the College, including opportunities for student recruitment.

NIACC Core Principles: All employees are expected to adhere to all NIACC policies and procedures. NIACC administration, faculty, and staff value a positive working environment and an environment of mutual respect; therefore, all employees are to maintain a positive attitude and respect for others when working with all NIACC departments, employees, students, partners, and the public.